Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: youremad on May 25, 2010, 12:01:29 PM

Title: Computer crashed three times
Post by: youremad on May 25, 2010, 12:01:29 PM
My computer has crashed three times in the last week or so.

The first time, I had my webcam software open (I wasn't connected to anybody) and I also had Firefox and iTunes open. I'm pretty sure it crashed soon after I started playing music in ITunes.

The second time was just after loading into a game of Left for Dead 2; I don't think I had anything else open besides Steam (perhaps Digsby).

The third time I was watching a streaming video in Firefox.

Each time it crashed, the sound and video caught for a moment, and then it auto restarted. The only recent changes are the installation of my new webcam, a Logitec Quickcam Pro 9000. After the first two crashes, I updated my graphics card drivers to the newest version. Then about a day later the third crash occurred.

I am running windows 7 64 bit on a computer I custom built in December 09.

Motherboard - MB ASUS M4A78T-E AM3 790GX/SB750 RT

Processor - CPU AMD|PH II X4 945F 3.0G AM3 R

Graphics Card - VGA PNY GeForce GTS250 R

Power Supply - PSU RAIDMAX | HYBRID2 RX-630SS 630W

RAM - MEM 2Gx2|GSKILL F3-10666CL8D-4GBRM

Any help would be appreciated.
Title: Re: Computer crashed three times
Post by: killerb255 on May 25, 2010, 12:35:07 PM
The Blue Screen of Death is hiding from you.  Time to smoke it out!

Start -> right-click "Computer" -> left-click "Properties" -> Advanced System Settings -> "Settings" button under "Startup and Recovery" -> uncheck "Automatically restart."

Now do what you were doing again that was causing your computer to crash.  This time, you'll get the real Blue Screen of Death.

Write down the first 0x000000XX part of the code (at least what the 'XX' part is) as well as any names of .sys files that are listed (if any).  Post them here.
Title: Re: Computer crashed three times
Post by: youremad on May 25, 2010, 01:23:23 PM
Hello and thanks for your reply.

Automatically restart is already unchecked - I did in earlier when I first built my computer.

When it restarts, everything freezes up for a second (sound/video/mouse gets stuck) and then it does the normal start up process as if it were turning on normally. It does bring up the option to start in safe mode (which I decline) and also it attempts to search for the solution online, which hasn't turned up anything.
Title: Re: Computer crashed three times
Post by: Broni on May 25, 2010, 09:14:16 PM
Download BlueScreenView ((in Zip file) (http://www.nirsoft.net/utils/blue_screen_view.html)
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
Title: Re: Computer crashed three times
Post by: youremad on May 26, 2010, 02:53:02 PM
Hi, here's the text you requested.


==================================================
Dump File         : 052410-20935-01.dmp
Crash Time        : 5/24/2010 11:16:29 PM
Bug Check String  :
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`04a2c8f8
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4a5f3c
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor         : x64
Computer Name     :
Full Path         : D:\Windows\Minidump\052410-20935-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7600
==================================================

==================================================
Dump File         : 051910-21184-01.dmp
Crash Time        : 5/19/2010 4:33:50 PM
Bug Check String  :
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`04a108f8
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4a5f3c
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor         : x64
Computer Name     :
Full Path         : D:\Windows\Minidump\051910-21184-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7600
==================================================

==================================================
Dump File         : 051610-21075-01.dmp
Crash Time        : 5/16/2010 9:08:22 PM
Bug Check String  :
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`05847438
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4a5f3c
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor         : x64
Computer Name     :
Full Path         : D:\Windows\Minidump\051610-21075-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7600
==================================================

Title: Re: Computer crashed three times
Post by: Broni on May 26, 2010, 06:11:14 PM
Read here: http://www.computerhope.com/forum/index.php/topic,46313.0.html
Start new topic here: http://www.computerhope.com/forum/index.php/board,7.0.html
Do NOT post any logs in THIS thread.
Title: Re: Computer crashed three times
Post by: +Asking on June 07, 2010, 05:52:08 AM
Welcome to Vista.
            ;D
Title: Re: Computer crashed three times
Post by: BC_Programmer on June 07, 2010, 07:28:44 AM
Welcome to Vista.
            ;D

they're using windows 7.
Title: Re: Computer crashed three times
Post by: Allan on June 07, 2010, 07:37:17 AM
they're using windows 7.
If you're planning on going around and correcting or responding to all of +asking's nonsense posts, I hope you have a lot of free time today BC  ;D
Title: Re: Computer crashed three times
Post by: Broni on June 07, 2010, 07:02:03 PM
Quote
Welcome to Vista.
What's the reason to post something senseless?
Title: Re: Computer crashed three times
Post by: quaxo on June 07, 2010, 11:52:30 PM
Welcome to Vista.

Welcome to Failville.

Either you need to read better before giving advice or you don't know what you're talking about or both, but your comments repeatedly seem to reflect this.
Title: Re: Computer crashed three times
Post by: Allan on June 08, 2010, 05:40:18 AM
What's the reason to post something senseless?
Look at the rest of his posts. Patio sent him a warning yesterday.