Computer Hope
Microsoft => Microsoft Windows => Windows XP => Topic started by: ronehan on August 08, 2007, 09:01:28 PM
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Ok, heres the deal, im on my XPS m1710 and just today i had a problem with spyware/adware that my norton didnt pick up. after i got a few anti-spyware stuff, it told me to restart to fix it. So i did.....but now it will not stop restarting, ive tried safe mode then shutting off manual restart for failures, and i even tried to do that with the F8 command. This is really starting to piss me off....im a WoW player and i need my WOW!!!! lol, but really, ive never ha d a prob with this comp, and i dont want to reload everything from my disk...and start all over.... PLEASE HELP!!!!! - Mark
(tried safe modes, not it wont even let me try them. BTW it makes it to the "Windows login screen" then restarts) - 10minutes after orig. post /cry
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dunno what to tell you, TBH. Malware has totally made your OS completely braindead. The only thing I can tell you to do is try to salvage anything you can and start from scratch. Sorry :(
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Are you actually getting into safemode successfully ? ?
If so are you saying the machine still reboots itself ? ?
If so re-boot into safemode...Control Panel/System/Advanced/Startup and Recovery...uncheck "auto reboot on errors" which is on by default.
Then re-boot into safemode and re-run all your protection apps.
Post back with a complete list of the apps you have and the results as you only mentioned Norton...