Computer Hope

Software => Computer viruses and spyware => Topic started by: headclerk on February 20, 2010, 02:56:59 PM

Title: Removed Internet Security 2010, Stuck in Log-on Log-off Loop
Post by: headclerk on February 20, 2010, 02:56:59 PM

My daughter's EEE PC Netbook 1005HAB (No Optical Drive) picked up the infamous Internet Security 2010 virus with all of its annoying popups.  I ran Malware Bytes and upon reboot, the PC got stuck in a Log-on/Log-off loop (log in, brief flash of desktop background, log off) and is no longer able to log in.  No luck in safe mode either.  She doesn't have backup of all of her school work (another sore subject) so a clean wipe isn't an option at htis point.  Any guidance to be able to once again log in and clean any remaining problems would be very much appreciated.  I work swings so replies may be slow and/or odd hours.  Thanks, Gary

Double post. http://www.computerhope.com/forum/index.php/topic,100865.0.html