Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: nathanie0221 on February 21, 2010, 11:50:21 PM

Title: total blackout
Post by: nathanie0221 on February 21, 2010, 11:50:21 PM

hi im using windows 7
my computer boots up normally, but after the logon and welcome screen, the screen goes blank, the only thing that san be found is the cursor.
I've tried all the shortcuts and hotkeys but it doesn't work...
the same problem goes for the safe mode...
please help....

Title: Re: total blackout
Post by: JJ 3000 on February 22, 2010, 12:01:32 AM

Do you have a Windows 7 disk?

Title: Re: total blackout
Post by: Kings on February 22, 2010, 12:29:04 AM

Arrange for windows 7 disk and boot from dvd, Then below install now click on repair your computer and select system repair. Did you upgraded from windows vista to win 7 or you did a clean installation?

Title: Re: total blackout
Post by: Kings on February 22, 2010, 12:29:34 AM

Who is your computer manufacturer