Computer Hope

Other => Other => Topic started by: dantom82 on March 02, 2010, 09:50:38 PM

Title: need help computer crashes
Post by: dantom82 on March 02, 2010, 09:50:38 PM

hi all im new to this can any1 help
i got a new computer just before christmas and im having problems
my computer keeps crashing and a blank screen comes up in varias colours black blue red yellow ect  the only way i can sort this is unplugging my pc then plugging it back in and then its fine for awhile then happens again.
it mainly happens when i watch films or play games and sometimes when im on the internet
i just dont know what to do can any1 help

more about my pc its a
acer aspire ax1300
windows vista
amd athlon x2
3gb ddr2
320gb 8200 integrated nvidia geforce graficts

it can be fine for days then crashes several times a day
im not very good with computers and im just looking for some help

Title: Re: need help computer crashes
Post by: JJ 3000 on March 02, 2010, 10:19:56 PM

Is it still under warranty?

Title: Re: need help computer crashes
Post by: dantom82 on March 02, 2010, 10:23:38 PM

im not sure i got it from ebay think ill have 2 get in touch with them

Title: Re: need help computer crashes
Post by: JJ 3000 on March 02, 2010, 10:26:33 PM

So, is it a brand new computer?

Title: Re: need help computer crashes
Post by: dantom82 on March 02, 2010, 10:28:36 PM

it stated brand new and when i got it  it looked new

Title: Re: need help computer crashes
Post by: JJ 3000 on March 02, 2010, 10:30:18 PM

Well, find out if it's still under warranty. If it is, you can return it.

Title: Re: need help computer crashes
Post by: dantom82 on March 02, 2010, 10:31:15 PM

i will thx

Title: Re: need help computer crashes
Post by: dantom82 on March 02, 2010, 10:36:17 PM

i just hoped it might be a simple fix but what do i know lol

Title: Re: need help computer crashes
Post by: JJ 3000 on March 02, 2010, 10:47:38 PM

It very well might be something simple, like a video driver issue or something similar. But if this is a brand new computer that is still under warranty the best thing to do would be to return it. If you are having issues with a new computer then that may just be the tip of the iceberg. Who knows what kind of problems will arise later on.