Computer Hope
Hardware => Hardware => Topic started by: trimarco52 on March 09, 2010, 08:04:42 AM
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Hi,
I am not sure what happen to me. My granddaughter computer hard drive had failed and I bought new hard drive and did a reinstall of windows XP operating system and installed office and other programs and it was working fine so I shut it down and took it my daughter and when I turned it on it never booted up. There is power and I can see the fan going but it seems CPU is not working, because I do not see the normal boot up cycle. The monitor is just blank other than in the beginning I see the Gateway logo but then I get a message no signal.
I am thinking possibly the CPU has failed & I would appreciate any comments or suggestion
Sincerely,
Steven F. Trimarco
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Sounds like the connection between the monitor and the video card may need to be checked.
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Hi,
Thank You for replying to my question. The video card is part of the mother board . If the video has failed on the mother board and I install a video card. Would that solve my problem ?
Once again thank you for responding to my question.
Sincerely,
Steven F. Trimarco
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Don't know and don't want to give you bad advice. The "no signal" message generally indicates the display is not getting a signal from the system's video output, but then again you said you see the Gateway logo - which means it IS getting a signal at first. It worked before you moved it, so you might want to recheck all connections. It does not sound like a cpu issue though.
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Hi,
Thank you for responding to my question. I hope you are right and it seems like connection problem, but would not the computer still boot up even if the their is no signal to the monitor ?
I ask this because when I turn on the computer nothing happens other than seeing briefly the logo on the monitor and then send a message no signal.
Thank you for you advice
Sincerely,
Steven F, Trimarco
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You have no way of knowing how far the boot process gets if the screen isn't getting a signal. You can try a different display to make sure that's not the problem.
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Hi Allen,
Thank you for your advice. I will try another monitor and see if that helps.
Once again thank you for your help !!!
Have a nice Day !
Sincerely,
Steven F. Trimarco
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You're welcome Steven, but so far I'm not sure how much help I've actually been. Please keep us posted.
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Hi Allen,
Once again Thank you for your help for it is appreciated.
I am going to my Daughter house today to try to see if my issue with the computer is the Monitor. (I am bring mine over there to see if it will boot up)
I have noticed my computer (Windows XP operating system) was loosing time so I suspected that the CMOS battery is going (Over 3yrs old). This morning I lost my CMOS setting so I found another old battery and put it in until I can get to the store, but this time it would not boot up at all. So I put back the original one it did boot up.
I thought if the CMOS battery fails you still could boot up the computer by just going into the CMOS and get it to recognize the hard drive. However I good not boot up at all with the dead battery.
So I am wondering is it possible that my granddaughter computer will not boot up either because of a dead CMOS Battery (Same age as my computer and must be 3yrs old and never replaced.
I thank you in advance in any help you can provide.
Sincerely,
Steven F. Trimarco
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Some systems will not boot of the cmos battery is dead, but in those cases you will usually see an error message (either "cmos checksum error" or "lost system configuration" or something very similar). Still, I suppose it's possible.
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Hi Allen,
Well I went tried another moderator on my granddaughter computer and had the same results of no signal when trying to boot up the computer. I then but in a new CMOS batter and it did not help for I experience no boot up of the computer. I checked the CPU fan and when turning on the computer both the CPU worked along with the other two fans.
I did notice that the jack to plug in the monitor is loose and when I look inside the computer it is surrounded by a metal casing. (The video Card is part of the motherboard)
So I look up on the Internet and found a brand new Pentium D 805, clocked at 2.66 GHz for $60.00 and I thought that was a very good price but hesitated buying because what if it is not the CPU and I install it and still nothing happens.
Any suggestion you can make would be appreciated
Sincerely,
Steven F. Trimarco
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I'm guessing the problem is with the internal video card/chip, but I really don't want to give you any bad info - hardware is really not my strong suit. I'll ask a couple of the hw guys to take a look at this thread. Please keep checking back.
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I stopped in on Allan's request here...
The thing that sticks out at me here is how you say the video plug at the MBoard is loose...
If you were to buy the new CPU and that is not the issue you would probably still have the existing video issue.
Is there someone you can borrow a video card from in the meantime before you spend any money and swap it in there just to test ? ?
Reason being it would tell you if in fact it is the CPU...and your money could be spent towards a video card instead of what may be a perfectly fine CPU...
An addon card is relatively easy to install and you would know from the 1st startup what may be needed to get this machine up and running again.
Hope this helps,
patio.
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Hi Patio,
Thank you for the quick response. I did think of that and had some old computers but the video card would fit the slots of my Granddaughter computer. I looked at my computer and the video is part of the motherboard.
Maybe I can purchase a used video card online and if it still did not work at least I have a backup card.
When installing video card would their be any conflict with the original one ?
Once again Thank you for your help
Have a nice Day !
Sincerely,
Steven F. Trimarco
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Depending on the age of the machine you could use either a PCI vid card; AGP or PCI-E...
We'd have to know what MBoard/machine that is to advise further.
They will not conflict with each other.....PC's are designed to use 1 or the other but not both...
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Hi Patio,
Thank you for responding to my question.
I will have to look up my Granddaughter computer and find out what computer motherboard it uses.
I think you have given me some good sound advice to pursue.
Once again Thank You for your help
Have a nice Day !
Sincerely,
Steven F. Trimarco
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Also, why not buy a new one? Just make sure you get it from a retailer who will accept a return if you don't need it.
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Hi Allen & Patio,
I look up the specification on Mt Granddaughter computer which is as follows:
Specifications
Part Number: 1009052Gateway GT4024 Media Center Computer
Model: GT4024
Following are the specifications for the Gateway® GT4024 Media Center computer.
Feature Specification
Processor Intel® Pentium® D 805 (Dual Core) 64-bit processor with EM64T Technology
•Each core operates at 2.66 GHz
•533 MHz FSB
•1 MB L2 cache
Chipset ATI Radeon Xpress 200 (RC410)
Memory •1024 MB DDR2, 533 MHz (PC4200) memory (two 512 MB modules)
•Support:
•Two DDR2 DIMM slots
•Accept DDR2 533/667 MHz single channel modules
•Expandable up to 2 GB
Network Support Integrated 10/100 Mbps Ethernet LAN
Video ATI Radeon Xpress 200 supports up to 128 MB of shared video memory
Audio Integrated 8-channel (7.1) High Definition Audio
Add-in Card Slots •One PCI Express ×16 (graphics interface)
•One PCI Express ×1
•Two PCI conventional
External Connectors •Rear:
•Four USB 2.0 ports
•One RJ-45 LAN port
•One IEEE 1394 port
•Two PS/2 (keyboard/mouse) ports
•One parallel port
•One serial port
•One VGA monitor port
•Five analog audio jacks plus one SPDIF jack
•Front:
•USB 2.0
•One IEEE 1394 ports
•Two audio 1/8-inch mini-jacks
•Headphone (green)
•Microphone (red)
Drive Bays •Two external 5.25-inch
•Two external 3.5-inch
•Two internal 3.5-inch (hard drive)
Power Supply 300 watt, 110 / 220 V
Physical Dimensions
(H × W × D) 15.6 × 7.1 × 17.8 inches
Weight (Unpackaged) 23 lbs. (varies with configuration)
Could you tell me what type of video card I need to buy and any suggest where I can get a good price.
Once again thank you for ALL the help you have provide me for it is appreciated !!
Sincerely,
Steven F. Trimarco
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PCI express would be the best choice...
Travel to newegg.com to review some of your choices.
A budget dollar amount would be the best way to search since she doesn't need intense graphics capability...
A solid PCI-e card can be had for about 40 Bucks U.S.
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Hi Allen & Patio,
GREAT NEWS I purchase locally a used PCI Express video card for $20 and it worked and I downloaded the latest updated driver for it and it worked !!!
I am so Happy now my Granddaughters have their computer back. So I like once again THNK YOU for all your help !!
I have one remaining issues I had some old educational programs for math and reading for my Granddaughters (6yrs & 8yrs) that don't work anymore. These programs came from a windows 98 operating system did work in the windows XP when I change the compatibility to Windows 98 or just to the 256 graphics.
But now they don't work with the new Video card no matter how I change the compatibility.
Any suggestion or software I can buy that might make these program work because they are great educational games that they really enjoyed.
Once again thank you for helping me get my Granddaughter working again !!!!
Sincerely,
Steven F. Trimarco
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Great news - glad to hear you're up and running. As for the software, what exactly happens when you install it and try to run it?
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Hi Allen,
Thank you for the quick response to my inquire.
When I tried to start any of my granddaughter programs a black screen appears and then quickly disappears and reverts back to the desktop screen.
I also tried starting the programs at the Command Prompt with the same results. However Just the black screen remains and I had to pull up the task manager and end the command prompt.
All these programs did not work at first until I change the compatibility to 256 color and resolution of 640 X 480
The only thing that has change was the video card and driver for it.
I thank you in advance for any help you can provide.
Sincerely,
Steven F. Trimarco
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Are you saying that the games worked until you changed the video card (and then only at 256 color)?
Here are a couple of suggestions that may or may now work:
1) You say the entire screen goes black? Try setting the program properties to open in a normal window rather than maximized
2) Try reinstalling the programs. Some programs check for video compatibility during installation.
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Hi Allen,
My granddaughter has three slots One PCI Express ×1 Two PCI conventional
I found at Comp USA for $16.96
Diablotek VAR128P-P16 Rage 128 Video Card - 16MB DDR, PCI, VGA, Video Card
Diablotek Rage 128 Video Card
Stay attuned with the latest in video card technology! With Diablotek Rage 128 16MB Peripheral Component Interconnect (PCI), you're ensured of superb visual experience with speedy performance and excellent images. Diablotek Rage comes with SuperScalar Rendering Engine, which is designed to operate dramatically elevated memory and engine speed, Concurrent Command Engine , a Single-Pass Multi Texturing, and a Twin Cache Architecture that allows to efficiently use the cache resources on chip to deliver the maximum performance in all situations. So, don't settle for that ordinary video card you have. Upgrade to Diablotek Rage 128 16MB PCI now!
http://www.compusa.com/applications/SearchTools/item-details.asp?EdpNo=3281684&CatId=319
Allen do you think this might work ?
Sincerely,
Steven F. Trimarco
I went to gate way to get the specifications but it did not say what kind of motherboard
Specifications
Part Number: 1009052Gateway GT4024 Media Center Computer
Model: GT4024
Following are the specifications for the Gateway® GT4024 Media Center computer.
Feature Specification
Processor Intel® Pentium® D 805 (Dual Core) 64-bit processor with EM64T Technology · Each core operates at 2.66 GHz · 533 MHz FSB · 1 MB L2 cache
Chipset ATI Radeon Xpress 200 (RC410)
Memory · 1024 MB DDR2, 533 MHz (PC4200) memory (two 512 MB modules) · Support: · Two DDR2 DIMM slots · Accept DDR2 533/667 MHz single channel modules · Expandable up to 2 GB
Network Support Integrated 10/100 Mbps Ethernet LAN
Video ATI Radeon Xpress 200 supports up to 128 MB of shared video memory
Audio Integrated 8-channel (7.1) High Definition Audio
Add-in Card Slots · One PCI Express ×16 (graphics interface) · One PCI Express ×1 · Two PCI conventional
External Connectors · Rear: · Four USB 2.0 ports · One RJ-45 LAN port · One IEEE 1394 port · Two PS/2 (keyboard/mouse) ports · One
parallel port · One serial port · One VGA monitor port · Five analog
audio jacks plus one SPDIF jack · Front: · USB 2.0 · One IEEE 1394 ports · Two audio 1/8-inch mini-jacks · Headphone (green) · Microphone (red)
Drive Bays · Two external 5.25-inch · Two external 3.5-inch · Two internal 3.5-inch (hard drive)
Power Supply 300 watt, 110 / 220 V
Physical Dimensions(H × W × D) 15.6 × 7.1 × 17.8 inches
Weight (Unpackaged) 23 lbs. (varies with configuration)
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The card you bought was "the latest in video technology" around ~1995; it has hardly any 3-d features that are used by any semi-modern games; in fact, if I recall correctly it doesn't even properly support OpenGL. Additionally, since all you have are PCI and PCIE x1 slots there isn't a whole lot you can hope for in terms of video technology... I doubt you'll be able to get a card in there that is even equal to the on-board.
One question- I only really skimmed this topic- but it appears that nobody at any point suggested trying to reinstall the drivers for the on-board video; it would appear from this:
I ask this because when I turn on the computer nothing happens other than seeing briefly the logo on the monitor and then send a message no signal.
That when windows took over, you encountered the "no signal" message. Another option is to see if you can boot with the integrated graphics in Safe mode.
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Hi Pc Programmer,
Thank you fro replying to my problems I am having.
Allen Suggested my problem may not be CPU failure but video card failure. Well I bought a used PCI –Express and installed it and the computer booted right up. However I have some old educational games that my Granddaughter love, but they would not work. All I would get was a flashing black screen and it go back to the Desktop as if I never even tried starting them.
I had installed these educational games in my Granddaughter Windows XP operating system, but to get them to work I had to change the compatibility to 256 color and resolution of 620 X 480 and once I did that they worked fine.
Now I tried them with the new PCI Express video card and they will not work no mater how I change the Compatibility.
So I look up a PCI Video card at CompUSA and hoping this will work with my Granddaughter games. (These educational games where bought between 1995 to 1999)
I was looking at this video cart at CompUSA
I found at Comp USA for $16.96
Diablotek VAR128P-P16 Rage 128 Video Card - 16MB DDR, PCI, VGA, Video Card
Diablotek Rage 128 Video Card
Stay attuned with the latest in video card technology! With Diablotek Rage 128 16MB Peripheral Component Interconnect (PCI), you're ensured of superb visual experience with speedy performance and excellent images. Diablotek Rage comes with SuperScalar Rendering Engine, which is designed to operate dramatically elevated memory and engine speed, Concurrent Command Engine , a Single-Pass Multi Texturing, and a Twin Cache Architecture that allows to efficiently use the cache resources on chip to deliver the maximum performance in all situations. So, don't settle for that ordinary video card you have. Upgrade to Diablotek Rage 128 16MB PCI now!
http://www.compusa.com/applications/SearchTools/item-details.asp?EdpNo=3281684&CatId=319
Do you think this might work ?
Sincerely,
Steven F. Trimarco
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the card you're looking at was the card I was referring to, actually. I thought you had already gotten it.
what is the card that you have in there Now?
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Hi BC Programmer,
I bought a used ASUS PCI Express and I don't remember the model number. I just installed it and I had software that updates drivers and it did it automatically.
Tomorrow I and going to me daughter house to work on my Granddaughter computer and I will get the make and model number for you.
I just thought a simple fix would to but the cheapest pci card I can fine and hope it will work my granddaughter’s educational games that they really love. They were really disappointed that they did not work.
Thank you for you quick reply for it is appreciated !!
Sincerely,
Steven F. Trimarco
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Hi Allen ,
I did not make it to my daughter house to work on my Granddaughter computer.
I will try your suggestion of reinstalling the software but since these educational games came in 3 1/2 disk I will have to install the 3 1/2 disk drive.
I should mention that I had these games on hard drive which I installed in my granddaughter as a 2nd drive. So I never really installed them in the computer but they did work running off the 2nd drive, but now they don't and I concluded the only thing different was the new video card that I installed.
If reinstalling them does not work would you think buying a cheap PCI card may make these program work again?
Once again thank you for all your help !!
Sincerely,
Steven F. Trimarco
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If reinstalling them does not work would you think buying a cheap PCI card may make these program work again?
Sorry Steven, I have absolutely no idea.
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Hi Allen,
Well I will try your Idea 1st and if it does not work then maybe I will try a cheap PCI Card.
Thank You for the quick Response
Have a Nice Day !
Sincerely,
Steven F. Trimarco
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Hi Allen,
Well I Installed a 3/2 drive and try installing the programs and at first it seem to be working with the 1st program I installed which I was happy about, but trying the program a 2nd time I would once aging get a quick flashing black screen and revert back to the desktop.
So now I am going to dry to buy an old pci card and see if that works. All I know for right now they did work with the original video card until it failed.
If you come up with any suggestion please let me know or if you know support group for software issue that might be helpful as well.
Have a Good Day !
Sincerely,
Steven F. Trimarco
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Hi Allen,
Well I had tried using the Windows XP compatibility Wizard and I had no success accept once the program worked but when I went back to try my granddaughter educational game it no longer worked.
This is driving me crazy why would work one moment then not the next ? All I know they all worked before their video card failed and now with the new one it does not want to work. So I will try to get another card and hopefully it will work better.
By the way the video card that I put in their computer was a Geforce 8400 GS and if anyone knows how to get this video card to work with these older programs I would appreciate anyone suggestions.
Sincerely,
Steven F. Trimarco