Computer Hope

Software => Apple => Topic started by: smilee on March 19, 2010, 10:12:41 AM

Title: iTunes won't recognize my CD drive...
Post by: smilee on March 19, 2010, 10:12:41 AM

I redownloaded the sound driver program on my computer last week and since then iTunes hasn't been recognizing the CDs I put into my computer! I've updated iTunes, I've tried restarting iTunes like 20 different ways, I've restarted my computer, I've reinserted five different CDs...
Help please!!

Title: Re: iTunes won't recognize my CD drive...
Post by: Atari7800 on March 19, 2010, 11:18:34 AM

I'm at work and don't have itunes here in front of me, but i know there's a default drive setting in itunes, find that and make sure it's set to the right drive

Title: Re: iTunes won't recognize my CD drive...
Post by: smilee on March 19, 2010, 09:15:40 PM

Yeahh it is...
any other suggestions?

Title: Re: iTunes won't recognize my CD drive...
Post by: smilee on March 20, 2010, 02:57:31 PM

...?

Title: Re: iTunes won't recognize my CD drive...
Post by: Atari7800 on March 20, 2010, 09:59:39 PM

are the cd's showing up in "my computer", and can you open them in windows media player?  it may be a hardware problem.  another thing you can try, under the itunes help menu, go to "run diagnostics", select cd/dvd drive and run it to see if you can diagnose the problem that way

Title: Re: iTunes won't recognize my CD drive...
Post by: Atari7800 on March 20, 2010, 10:03:51 PM

did you uninstall the old driver before installing the new one?  If you did an install on top of an old one, do a full uninstall, drivers and hardware, and reinstall from scratch