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Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: mikie on March 27, 2010, 10:00:11 PM

Title: Bugcode_usb_driver
Post by: mikie on March 27, 2010, 10:00:11 PM

Hi,
I have a Windows Vista 64 bit and it just shut down by itself and gave me a blue screen that says "A problem has been detected and windows has been shut down to prevent damage to your computer.
Bugcode_Usb_Driver
What can I do? i'd be grateful for any advice.

Thanks

Title: Re: Bugcode_usb_driver
Post by: dahlarbear on March 28, 2010, 04:56:28 AM

1.  More information might be helpful:
     a.  The stop code with its four parameters; e.g. Technical Information:  STOP: 0X000000FE (0X00000008,0X00000006,0X00000001,0X87BD4930).
     b.  What service pack level are you using?
     c.  When does the error occur, during system startup?
     d.  If you disconnect all of the high-speed USB devices, does error still occur?
     e.  Does it occur if you boot to "Safe Mode"?  (Does Vista even have a safe mode?)

2.  I don't know anything regarding this error other than what "google" tells me.  Here's one of the links:  Blue Screen after Windows Vista SP2 installed on my TouchSmart IQ770 (http://h30434.www3.hp.com/t5/TouchSmart-PC/Blue-Screen-after-Windows-Vista-SP2-installed-on-my-TouchSmart/m-p/189612)

Title: Re: Bugcode_usb_driver
Post by: mikie on April 06, 2010, 10:43:57 PM

Hey,
a. I tried to copy the stop code and got STOP:0X000000FE (0X0000008, 0X0000006, 0X0000001, 0XFFFF...(missing)
b. I'm using Service Pack 2
c. The error occurs randomly when I've been using the computer for a while
d. The only USB's I have are my external hard drive and a mouse and the error still occurs without those plugged in.
e. don't know
The link you gave suggests using a hotfix, though I'm not sure if I should use it since Microsoft says its not well tested.

Any other options?