Computer Hope

Hardware => Hardware => Topic started by: jeff9353 on March 28, 2010, 08:05:30 PM

Title: usb ports not working
Post by: jeff9353 on March 28, 2010, 08:05:30 PM

I used my printer and ipod the other day and everything was fine. When I hooked up my ipod to download my podcast I notice it wasn't reconizing it. So I tryed another port.to no avail. Went to divice manage and all 5 usb port showed faing with the yellow !.. tryed to to update and this is what I get. Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) I running WinXP Media center Edition..version 202..service pack 3

 

Title: Re: usb ports not working
Post by: patio on March 28, 2010, 08:45:07 PM

Re-install your MBoard chipset Drivers with the USB hub disconnected...
Do a few reboots after.
Then reconnect

Title: Re: usb ports not working
Post by: jeff9353 on March 28, 2010, 09:12:49 PM

How do I do this, I have never done this before. Thanks

Title: Re: usb ports not working
Post by: EEVIAC on March 28, 2010, 10:15:54 PM

What's the make/model of your computer? 

Title: Re: usb ports not working
Post by: jeff9353 on March 29, 2010, 09:41:14 AM

HP pavilion a1646x

running Win Xp
Media center edtion
Version 2002
Service pack 3

Thanks for your reply

Title: Re: usb ports not working
Post by: Treval on March 29, 2010, 10:15:32 AM

Here are your drivers! (click) (http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=uk&product=3316247&lang=en#)

See 'Original Drivers' and then 'Fall 2006 Original Intel Chipset Drivers'.

Here is a direct link (Right-Click, Save As) (http://ftp://ftp.hp.com/pub/softlib/software7/COL18942/pv-49031-1/sp26800.exe) if you want it easy. =P

Click on that name. A new window with all information about it appears.
Click on 'Download', a new window pops up saying 'sp26800.exe'.
Click 'Save File'.

Run the .exe from where you put it, to install it.

Then do a few reboots like patio said.

Done!

Title: Re: usb ports not working
Post by: jeff9353 on March 29, 2010, 10:47:52 AM

Won't let me download..heres what it says:

Internet Explorer cannot DL because SP 26800.exe from ftp. The site was not found. Make sure the address is correct and try again. Thanks for helping

Title: Re: usb ports not working
Post by: Treval on March 29, 2010, 11:15:11 AM

It seems you have to wait a few seconds before clicking 'save file'.
Since I'm a friendly guy, I put your file directly on an internet space I have.

Download it here (right click, save as). (http://www.humyo.com/9293215/Other/sp26800.exe)

Title: Re: usb ports not working
Post by: jeff9353 on March 29, 2010, 11:25:39 AM

Thanks I'm dl it right now. I'll get back to you and see if it works thanks a

Title: Re: usb ports not working
Post by: jeff9353 on March 29, 2010, 11:40:51 AM

Treval, dl and installed. reboot comp. and went to device manager and all usb ports still in yellow. Anything else I can try.

Title: Re: usb ports not working
Post by: Treval on March 29, 2010, 12:31:29 PM

Device Manager -> USB -> Usb Root Hub -> Right Click -> Update Driver -> Automatic

Reinstall all USB root hubs.

Title: Re: usb ports not working
Post by: jeff9353 on March 29, 2010, 12:45:06 PM

Tryed what you said..Says there may be a hardware problem or software needs install. won't do nothing. I don't know if this has anything to do with this. I went to uninstall a  program before all of this happened, control panel> add & remove> and it won't let me remove anything if I wanted to...It don't even give me the option. It show all programs but no remove option.Have to go do some work..check back after a while. Thanks again everyone....

Title: Re: usb ports not working
Post by: Treval on March 29, 2010, 01:14:52 PM

You could try this:
Manually uninstall through registry (http://support.microsoft.com/kb/314481)

Title: Re: usb ports not working
Post by: jeff9353 on April 03, 2010, 10:26:03 AM

Thanks, everyone  I got it fixed, I went at got windows 7 and installed  it. I was wanting to ungrade anyway. Thanks for all the help. Everything is working fine.