Computer Hope
Hardware => Hardware => Topic started by: wyomom on March 31, 2010, 01:00:17 PM
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Acer laptop, Windows XP operating system:
Laptop will boot up in safe mode.
In normal mode...
After the Windows XP logo disappears, when the cursor should appear, the screen goes black with faint vertical lines. When I move the mouse, one vertical line moves left and right across the screen.
If I reboot and start moving the mouse right after the XP logo disappears, the computer will boot up normally.
If I connect an external monitor, the computer will boot up normally, without messing with the mouse at all. If I disconnect the external monitor after it boots, everything works okay.
Any Acer gurus out there who can help with this idiosyncrasy? What would cause this anomaly?
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Re-install all the Acer Drivers for that machine from their site...
Chipset drivers 1st...