Computer Hope
Software => Computer viruses and spyware => Topic started by: Zozzilla on April 14, 2010, 01:17:55 PM
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Hello there everyone,
I'm posting this on behalf of my boyfriend, hoping to get to the bottom of something. He had a Dell PC, running Vista Home Premium service pack 2. When he boots up the computer, it plays a clip of an advert for Runes of Magic Elven Prophecy. He's tried hoovering the inside of it out in case it was being caused by overheating, ran a virus scan, and used Malwarebytes to check for spyware. None of them have made a difference. Does anyone here know what's causing it and how to get rid of it?
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Please go to this link (http://www.computerhope.com/forum/index.php/topic,46313.0.html) and follow the directions and post the required logs. Please post your logs in this link. (http://www.computerhope.com/forum/index.php?board=53.0)