Computer Hope

Software => Computer viruses and spyware => Virus and spyware removal => Topic started by: bigmcn03 on May 16, 2010, 06:29:00 AM

Title: Possible virus infecting interface device
Post by: bigmcn03 on May 16, 2010, 06:29:00 AM

I have an inoperable PNP device. the ID is ACPI\PNP0303\4&2D2D400&0    I believe it is a logitech interface driver. Please does anyone know how to fix this? PLEASE HELP

Title: Re: Possible virus infecting interface device
Post by: Geek-9pm on May 16, 2010, 11:42:12 AM

Wild but informed guess.  :-\
Try running without the fancy Keyboard and Mouse.
Beg or borrow a s plain standard keyboard. And a plain mouse.
Reboot in safe mode with eh plain keyboard and mouse.
Now see if you can remove the infected drivers.

Title: Re: Possible virus infecting interface device
Post by: Dr Jay on May 16, 2010, 11:20:50 PM

Hmm. Let's check that out.

To disable CD Emulation programs using DeFogger please perform these steps:[list=1]

• Please download DeFogger (http://download.bleepingcomputer.com/jpshortstuff/Defogger.exe) to your desktop.
  • Once downloaded, double-click on the DeFogger icon to start the tool.
    
  • The application window will now appear.  You should now click on the Disable button to disable your CD Emulation drivers
    
  • When it prompts you whether or not you want to continue, please click on the Yes button to continue
    
  • When the program has completed you will see a Finished! message. Click on the OK button to exit the program.
    
  • If CD Emulation programs are present and have been disabled, DeFogger will now ask you to reboot the machine.  Please allow it to do so by clicking on the OK button.
  ===================
  
  GMER
  
  Note about this tool:
  
  • This program may freeze. Do not reboot the computer, unless it has been frozen for over 30 minutes.
  • This program may cause a blue screen of death. If it does, do not scan, and then reply to let me know.
  • No matter what is in the log, please post all the information/contents of the log.
  Please download the GMER Rootkit Scanner (http://www.gmer.net/gmer.zip). Unzip it to your Desktop.
  
  Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while the scan is being performed. Do not use your computer for anything else during the scan.
  
  Double-click gmer.exe. The program will begin to run.
  
  **Caution**
  These types of scans can produce false positives. Do NOT take any action on any "<--- ROOKIT" entries unless advised!
  
  If possible rootkit activity is found, you will be asked if you would like to perform a full scan.
  • Click NO
    
  • In the right panel, you will see a bunch of boxes that have been checked ... leave everything checked and ensure the Show all box is un-checked.
    
  • Now click the Scan button.
  Once the scan is complete, you may receive another notice about rootkit activity.
  
• Click OK.
• GMER will produce a log. Click on the [Save..] button, and in the File name area, type in "GMER.txt"
  
• Save it where you can easily find it, such as your desktop.

Post the contents of GMER.txt in your next reply.