Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: mvsac on May 20, 2010, 09:06:07 PM

Title: DVD Drive Does Not Show Up in My Computer
Post by: mvsac on May 20, 2010, 09:06:07 PM

DVD Drive Does Not Show Up in My Computer

Yellow exclamation point Error 19 in Device Manager, bad registry data

Gateway NV53 laptop

Windows 7 and all drivers are updated
Uninstalling and reinstalling driver does not fix it
Uninstalling and reinstalling device does not fix it
Using the MS Fix It app does not fix it
When I put in a music CD, it just spins for a while, then nothing

Not sure what in the world is going on here. Any help would be appreciated. THANKS!

Title: Re: DVD Drive Does Not Show Up in My Computer
Post by: ale52 on May 20, 2010, 09:09:30 PM

Bad drive. Needs to be replaced.  :-[

Alan <><  :D

Title: Re: DVD Drive Does Not Show Up in My Computer
Post by: Broni on May 20, 2010, 09:16:09 PM

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch (http://aumha.org/downloads/cdgone.zip)
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

Title: Re: DVD Drive Does Not Show Up in My Computer
Post by: mvsac on May 20, 2010, 09:26:45 PM

As stated above, I have already tried 1 and 2. I will try 3 and 4. Thanks.

Quote from: Broni on May 20, 2010, 09:16:09 PM

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch (http://aumha.org/downloads/cdgone.zip)
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

Title: Re: DVD Drive Does Not Show Up in My Computer
Post by: Broni on May 20, 2010, 09:27:38 PM

Let us know :)

Title: Re: DVD Drive Does Not Show Up in My Computer
Post by: Carlos Medrano on July 07, 2010, 09:22:23 AM

I have the same problem.
Have you ran a windows Update?
if you have here's how to fix it.
1. Uninstalle your DVD drive do not reboot your computer.
2. run this tool.
http://go.microsoft.com/?linkid=9645377 (http://go.microsoft.com/?linkid=9645377)
Save all your work because it will promp for a reboot
After the reboot Hahaha... every thing back to normal...