Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: pontoffelpock on June 04, 2010, 05:59:22 PM

Title: other user visible in parental controls
Post by: pontoffelpock on June 04, 2010, 05:59:22 PM

hello!

I am primarily the only user of my computer, though I also have a guest account (standard user) and once made an account for a family member (administrator, but limited controls).  these are the only accounts that show up under "user accounts" and on the start-up screen.

however, if I go to parental controls, another account shows up, a standard account but password protected, "D11DC22123D543D6BF43."  I never made this account, and am kind of freaked out as to why it's there (something to do with if I ever take my computer in to get checked out?).  I limited all its controls via parental controls, but... I'd really feel better if I could just delete it, or be given some logical explanation for its existence.

uh, help?

Title: Re: other user visible in parental controls
Post by: Mulreay on June 05, 2010, 08:32:18 AM

OK first welcome to Computer Hope.

I would remove that account using your admin account, this is quite simple. Then I would run full scans on your computer with a good Anti-virus software, we can help with them if you need advice on what to use.
If you need further help please post it here and we will help.  ;)

Title: Re: other user visible in parental controls
Post by: UNSCSpartan3 on June 06, 2010, 11:19:35 PM

I'm prety sure that's the microsoft help account witch is harmless

Title: Re: other user visible in parental controls
Post by: +Asking on June 07, 2010, 05:57:34 AM

Microsoft wanted to say "Thanks for buying Windows"

Title: Re: other user visible in parental controls
Post by: soybean on June 07, 2010, 07:13:37 AM

Quote from: UNSCSpartan3 on June 06, 2010, 11:19:35 PM

I'm prety sure that's the microsoft help account ...

This is not true.  ::)

Follow Mulreay's advice.

Title: Re: other user visible in parental controls
Post by: UNSCSpartan3 on June 07, 2010, 03:31:11 PM

well it wouldnt hurt to remove it