Computer Hope

Hardware => Hardware => Topic started by: bvs1216 on June 30, 2010, 10:18:49 AM

Title: customer claims his memory is full even he deleted all his files
Post by: bvs1216 on June 30, 2010, 10:18:49 AM
havent looked at his laptop yet but anyone know why this would happen?
Title: Re: customer claims his memory is full even he deleted all his files
Post by: BC_Programmer on June 30, 2010, 10:57:48 AM
havent looked at his laptop yet but anyone know why this would happen?

memory != hard disk space. I believe we've been over this.
Title: Re: customer claims his memory is full even he deleted all his files
Post by: Kurtiskain on June 30, 2010, 03:59:30 PM
memory != hard disk space. I believe we've been over this.

I know a lot of people who claim
if file == "deleted":
     file = "completely gone"

Make sure he is also emptying the recycle bin.
Title: Re: customer claims his memory is full even he deleted all his files
Post by: ..::Merlyn::.. on June 30, 2010, 04:09:41 PM
Make sure he is also emptying the recycle bin.

ROFL!! :D  :rofl: :rofl: :rofl: :||x
Title: Re: customer claims his memory is full even he deleted all his files
Post by: Allan on June 30, 2010, 04:13:08 PM
Why is that funny?
Title: Re: customer claims his memory is full even he deleted all his files
Post by: rthompson80819 on June 30, 2010, 04:21:53 PM
I usually try not to be rude, but I'll make an exception this time.

This is a quote from bvs1216 a few days ago.

Quote
If my HD has 140 GB, why does it matter if i have only 2 GB of RAM seems like a drop in the bucket why so much in one and not the other?

He doesn't seem to know the difference between RAM and HDD space.  And he's charging people to work on their computers?
Title: Re: customer claims his memory is full even he deleted all his files
Post by: Allan on June 30, 2010, 04:25:50 PM
Believe me, the exact same thought crossed my mind.
Title: Re: customer claims his memory is full even he deleted all his files
Post by: ..::Merlyn::.. on June 30, 2010, 04:26:43 PM
I usually try not to be rude, but I'll make an exception this time.

This is a quote from bvs1216 a few days ago.

He doesn't seem to know the difference between RAM and HDD space.  And he's charging people to work on their computers?

PAHAHAHA... You're going to kill me... I am 16 and I know the difference between them (I think I was 12 when i found out :D)
Title: Re: customer claims his memory is full even he deleted all his files
Post by: Kurtiskain on June 30, 2010, 05:04:18 PM
PAHAHAHA... You're going to kill me... I am 16 and I know the difference between them (I think I was 12 when i found out :D)

And sorry to say but your age shows. I am 2 years older, I win.


It is a mistake many people make. A lot of people overlook that option as they assume people know what the recycle bin is, and to also empty it when deleting files.
If they are confused at the difference between Static memory (HDD) and dynamic memory (RAM) then it is possible that they have never been told.
Title: Re: customer claims his memory is full even he deleted all his files
Post by: BC_Programmer on June 30, 2010, 06:22:25 PM
If they are confused at the difference between Static memory (HDD) and dynamic memory (RAM) then it is possible that they have never been told.

Now you're confused. a Hard drive is not "memory" I'm pretty sure memory is always solid state.... and also what about SRAM? (Static-RAM) it's used for most CPU caches because of it's speed but you would hardly compare it to a HDD.

Make sure he is also emptying the recycle bin.

This might be the case. I often forget to do this and wonder myself, actually. (doesn't take long of course to realize that the recycle bin contains items). Of course this is assuming we are talking about hard disk space, not memory.

PAHAHAHA... You're going to kill me... I am 16 and I know the difference between them (I think I was 12 when i found out :D)

Seriously... it's not funny.

Title: Re: customer claims his memory is full even he deleted all his files
Post by: bvs1216 on June 30, 2010, 06:40:03 PM
I usually try not to be rude, but I'll make an exception this time.

This is a quote from bvs1216 a few days ago.

He doesn't seem to know the difference between RAM and HDD space.  And he's charging people to work on their computers?
wow you know how to hold a grudge huh?

apparently something i wrote touched a raw nerve in the back of your mind hehe  ;)
Title: Re: customer claims his memory is full even he deleted all his files
Post by: 2x3i5x on June 30, 2010, 06:54:46 PM
when you hibernate your computer, the current session is stored into hard drive so it can be rebooted when computer is waked up.

Is the hard drive being used as 'memory' in this case???
Title: Re: customer claims his memory is full even he deleted all his files
Post by: bvs1216 on June 30, 2010, 07:07:14 PM
no idea he says he used up all his GB on photos but deleted them all and it still says full

im thinking his recycle bin is still full who knows a few deletes and a defrag/*censored* scan should do the trick these people dont like to mess with their computers it hurts their brains lol
Title: Re: customer claims his memory is full even he deleted all his files
Post by: 2x3i5x on June 30, 2010, 07:14:34 PM
if he uses windows xp, vista or 7, clear out the system restore points if system restore is still active.
Title: Re: customer claims his memory is full even he deleted all his files
Post by: rthompson80819 on June 30, 2010, 07:29:26 PM
wow you know how to hold a grudge huh?

I really don't  have any kind of grudge against you, and I hope you stay with CH to learn more about computers (we all learn something everyday, or at least hopefully we do), but from your posts I get the feeling that you are not ready to start charging people to work on their computers.
Title: Re: customer claims his memory is full even he deleted all his files
Post by: Kurtiskain on June 30, 2010, 07:33:45 PM
Now you're confused. a Hard drive is not "memory" I'm pretty sure memory is always solid state.... and also what about SRAM? (Static-RAM) it's used for most CPU caches because of it's speed but you would hardly compare it to a HDD.

I was simply pointing towards the fact HDD keeps the data even without power, RAM of course does not :) sorry for the confusion.
Title: Re: customer claims his memory is full even he deleted all his files
Post by: Kurtiskain on June 30, 2010, 07:37:01 PM
no idea he says he used up all his GB on photos but deleted them all and it still says full

im thinking his recycle bin is still full who knows a few deletes and a defrag/*censored* scan should do the trick these people dont like to mess with their computers it hurts their brains lol

Hello Mr. Freud?

when you hibernate your computer, the current session is stored into hard drive so it can be rebooted when computer is waked up.

Is the hard drive being used as 'memory' in this case???

No, it is relieving the RAM of its information so that the machine may be switched off and the power supply cut off for transport or if a storm is coming if you have lots of programs/files open that would take time to re-open if you shut down.

It just copies the data back into RAM when you 'resume' windows.
Title: Re: customer claims his memory is full even he deleted all his files
Post by: rthompson80819 on June 30, 2010, 07:54:47 PM
No, it is relieving the RAM of its information so that the machine may be switched off and the power supply cut off for transport or if a storm is coming

For the eighty billionth time, get a UPS with good surge protection.

And I'm still waiting for my commission check from APC and Triplite.
Title: Re: customer claims his memory is full even he deleted all his files
Post by: Kurtiskain on June 30, 2010, 08:15:17 PM
Heh cost of unplug in storm < decent UPS
Title: Re: customer claims his memory is full even he deleted all his files
Post by: rthompson80819 on June 30, 2010, 11:10:25 PM
I live in  an area where thunderstorms pop up unexpectedly all through the year, especially in the summer but even in the winter.  I really don't want to unplug my PC every time I leave the house.
Title: Re: customer claims his memory is full even he deleted all his files
Post by: mroilfield on July 01, 2010, 12:20:32 AM
I hope you stay with CH to learn more about computers (we all learn something everyday, or at least hopefully we do), but from your posts I get the feeling that you are not ready to start charging people to work on their computers.

I would have to agree with this. You haven't even looked at the computer yourself yet and you are already here asking what could be wrong. You say this is a "customer" but I sure hope you aren't really going to charge them.
Title: Re: customer claims his memory is full even he deleted all his files
Post by: BluerjB on July 01, 2010, 03:17:29 AM
i think i would be kinda mad too knowing that the person that is fixing my computer doesn't know what he's doing  >:(
Title: Re: customer claims his memory is full even he deleted all his files
Post by: bvs1216 on July 01, 2010, 05:13:53 AM
and the lovefest carries on thru the night

nice to know i have so many fans  ;D
Title: Re: customer claims his memory is full even he deleted all his files
Post by: ..::Merlyn::.. on July 01, 2010, 02:50:36 PM
Sorry :(?

I was in a "funny guy" mood yesterday, don't ask me why... Sorry to the posters and the OP.

..::Merlyn::..
Title: Re: customer claims his memory is full even he deleted all his files
Post by: bvs1216 on July 01, 2010, 02:54:42 PM
apology accepted

and way to separate yourself from all the other trolls who poisoned this thread  ;)
Title: Re: customer claims his memory is full even he deleted all his files
Post by: ..::Merlyn::.. on July 01, 2010, 02:59:20 PM
Naww thanks  ;D

I was being sarcastic yesterday, but no-one else actually saw the basic sarcasm.

..::Merlyn::..
Title: Re: customer claims his memory is full even he deleted all his files
Post by: kpac on July 01, 2010, 03:04:56 PM
Everyone please stop replying to this thread.
Title: Re: customer claims his memory is full even he deleted all his files
Post by: bvs1216 on July 01, 2010, 03:05:28 PM
oh yea you bragged about being only 16 and knowing the difference between the different type of memories yet you never offered any proof or evidence you did indeed know the difference lulz

btw when i was only 16 i  made all state at LB

how do you know? cos i says so woot woot  :D
Title: Re: customer claims his memory is full even he deleted all his files
Post by: ..::Merlyn::.. on July 01, 2010, 03:09:24 PM
Considering i am at my Computer Course at the moment, and i am studying to become a computer technician. That's not Fair! I am turning 17 in 17 days... (ironic?  :o)

Also how am i meant to proove it?

I have built 3 computers and I manage about 10-15. People call upon me to fix thier computers, only because i'm cheap and effective.

If you want a written reference that I recently recieved, then I can post that, but i am hoping that you will trust me.

..::Merlyn::..
Title: Re: customer claims his memory is full even he deleted all his files
Post by: ..::Merlyn::.. on July 01, 2010, 03:13:00 PM
Kpac do you need a hug?  :P

Everyone please stop replying to this thread.
Title: Re: customer claims his memory is full even he deleted all his files
Post by: Computer Hope Admin on July 02, 2010, 04:21:39 AM
Locked.