Computer Hope

Hardware => Hardware => Topic started by: Glory on June 17, 2004, 06:25:14 PM

Title: CD-ROM drive stopped working
Post by: Glory on June 17, 2004, 06:25:14 PM

Hi all,

I had an installation CD running and then all of a sudden my CD-ROM drive stops working.  The computer doesn't even recognize it.  I opened it up and all the cables seem to be working fine.  Thanks in advance :D

Title: Re: CD-ROM drive stopped working
Post by: dl65 on June 17, 2004, 07:22:33 PM

Glory.....Have you tried putting a music cd in to see if it will load......What operating system are you using?

let us know

dl65  ???

Title: Re: CD-ROM drive stopped working
Post by: glory on June 17, 2004, 07:25:13 PM

Hi thanks for the reply,

sorry, I don't go onto computer forums very often.  I'm on windows XP and the drive won't even open.

Title: Re: CD-ROM drive stopped working
Post by: dl65 on June 17, 2004, 07:58:18 PM

Glory.......If you go to "My Computer" does the cd drive show there ?
There is a small hole in the door of your cd drive .....if you insert say a needle or straighten out a paper clip you should be able to open it up .......
Let us know how you make out ......


dl65  ???

Title: Re: CD-ROM drive stopped working
Post by: glory on June 17, 2004, 08:08:29 PM

nope, it doesn't show up there...I should also mention I've got two CD drives, and one of 'em hasn't been working for a while now, I just never got around to it because of school

thanks it opened ;D

Title: Re: CD-ROM drive stopped working
Post by: dl65 on June 17, 2004, 08:15:22 PM

Glory........... is the cd in question the one that hasnt worked for a while ?
How many hard drives do you have in your pc ?
What happens if you go into the bios........does it show one or two cd drives and what are they called? ie secondary master bla bla bla or secondary slave bla bla ...

let us know

dl65

Title: Re: CD-ROM drive stopped working
Post by: glory on June 17, 2004, 08:34:36 PM

the CD in question stopped working today, and I have 2 drives on this computer.  Um, how do I access BIOS?

Title: Re: CD-ROM drive stopped working
Post by: dl65 on June 17, 2004, 10:03:53 PM

Glory.......Shut down and restart...........as soon as it starts..... press the delete key and you will go into setup ..........
Have a look at what devices it sees ....

let us know

dl65  ???

Title: Re: CD-ROM drive stopped working
Post by: Raptor on June 18, 2004, 05:07:03 AM

How old is your CD-drive?

Title: Re: CD-ROM drive stopped working
Post by: blaster on June 18, 2004, 08:36:26 AM

maybe you havnt got one as master and one as slave? have a look at the jumpers on the back of the units.