Computer Hope

Software => Computer viruses and spyware => Virus and spyware removal => Topic started by: Karpos on August 17, 2010, 01:43:50 PM

Title: Vista: Error cannot find dll32
Post by: Karpos on August 17, 2010, 01:43:50 PM
I am working on a Windows Vista machine which, on startup, gives "Error cannot find dll32".  I am very experienced when it comes to software and getting around on a computer, but novice when it comes to fixing problems with operations.  Working with this computer, I have been having little things here and there go wrong.  This is a computer that originally belonged to my son, from which I tried to remove as many excess programs, etc. before fixing up for my husband to use.   In the process, I discovered some other problems, for instance when I was trying to install a new wireless printer I could not. And there have been other glitches besides the startup error dll32 message here and there.

I read through your Computer Hope page about Virus and Spyware guidelines and followed all the steps listed there. 

A.  I have been running AVG Free antivirus from the beginning on this computer, and it is active and up to date. 

B.  I am running Vista firewall.
 
1.  I did the remove programs and found starware was included in the list.  So I removed that. 

2.  I installed and ran the CCleanerSlim and cleaned all the cookies, as well as other items.

3.  I instaled and ran the SUPERAntiSpyware which found no spyware on the machine.

4.  I installed and ran MBAM which detected 28 infections, including 3 reg keys and 1 reg value, and quarantined and deleted them. 

5.  I updated the very old version of Java.  I removed old versions of Java and ran CCleaner again. 

6.  I installed and ran HiJackThis as explained.

Here are my MBAM and HIJackThis logs:

MBAM...
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4440

Windows 6.0.6000
Internet Explorer 7.0.6000.16809

8/17/2010 12:57:27 PM
mbam-log-2010-08-17 (12-57-27).txt

Scan type: Quick scan
Objects scanned: 132681
Time elapsed: 11 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 4
Files Infected: 20

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{1962c5bc-e475-465b-823b-133e711bceb9} (Adware.Starware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{5f90c0e3-4c0a-4d54-a8ac-5afe6163a99e} (Adware.Starware) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\dll (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\ProgramData\Starware322 (Adware.Starware) -> Quarantined and deleted successfully.
C:\ProgramData\Starware322\buttons (Adware.Starware) -> Quarantined and deleted successfully.
C:\ProgramData\Starware322\contexts (Adware.Starware) -> Quarantined and deleted successfully.
C:\ProgramData\Starware322\images (Adware.Starware) -> Quarantined and deleted successfully.

Files Infected:
C:\ProgramData\Starware322\buttons\FindIt.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\ProgramData\Starware322\buttons\FindItHot.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\ProgramData\Starware322\buttons\findithotxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\ProgramData\Starware322\buttons\finditxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\ProgramData\Starware322\buttons\logo.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\ProgramData\Starware322\buttons\logoxp.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\ProgramData\Starware322\buttons\Reference.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\ProgramData\Starware322\buttons\ReferenceHot.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\ProgramData\Starware322\buttons\referencehotxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\ProgramData\Starware322\buttons\referencexp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\ProgramData\Starware322\buttons\Weather.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\ProgramData\Starware322\buttons\WeatherHot.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\ProgramData\Starware322\buttons\weatherhotxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\ProgramData\Starware322\buttons\weatherxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\ProgramData\Starware322\contexts\error.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\ProgramData\Starware322\contexts\related.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\ProgramData\Starware322\contexts\travel.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\ProgramData\Starware322\images\walertXP.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Windows\msmark2.dat (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\Windows\t55ft2810f44.dat (Worm.KoobFace) -> Quarantined and deleted successfully.


HiJackThis...

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:41:00 PM, on 8/17/2010
Platform: Windows Vista  (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16809)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Program Files\Winamp Remote\bin\OrbTray.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Winamp Remote\bin\Orb.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\ltmoh\ltmoh.exe
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\SmoothView\SmoothView.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files\Synaptics\SynTP\SynToshiba.exe
C:\Program Files\Toshiba\Utilities\KeNotify.exe
C:\Toshiba\IVP\ISM\pinger.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\Epson Software\FAX Utility\FUFAXSTM.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Kodak\Kodak EasyShare Software\bin\EasyShare.exe
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe
C:\Windows\explorer.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files\Trend Micro\HiJackThis\sniper.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7171
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [KeNotify] C:\Program Files\TOSHIBA\Utilities\KeNotify.exe
O4 - HKLM\..\Run: [PINGER] C:\TOSHIBA\IVP\ISM\pinger.exe /run
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [Performance Center] C:\Program Files\Ascentive\Performance Center\APCMain.exe -m
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [EEventManager] C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe
O4 - HKLM\..\Run: [FUFAXSTM] "C:\Program Files\Epson Software\FAX Utility\FUFAXSTM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [TOSCDSPD] TOSCDSPD.EXE
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_0
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [EPSON WorkForce 610 Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATIFJA.EXE /FU "C:\Windows\TEMP\E_S1AF0.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare Software\bin\EasyShare.exe
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O15 - Trusted Zone: http://c03.tellmemorecampus.com
O15 - Trusted Zone: http://c03.tellmemorecampus.com (HKLM)
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: EpsonBidirectionalService - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: Google Update Service (gupdate1c9f66f8fd288c0) (gupdate1c9f66f8fd288c0) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\IVP\swupdate\swupdtmr.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 11566 bytes


Any help you can give me will be much appreciated.
Title: Re: Vista: Error cannot find dll32
Post by: Karpos on August 17, 2010, 03:15:55 PM
Another problem I am having is that I cannot open Control Panel directly.  I can only go to Windows Explorer, using the View Folders option on the side panel, and click the down arrow to expand the Control Panel folder.  Only when I do this, do my Control Panel options become visible in the window.
Title: Re: Vista: Error cannot find dll32
Post by: kpac on August 17, 2010, 04:41:22 PM
I'd suggest re-posting the same information in the virus and spyware forum so it'll receive proper treatment.
Title: Re: Vista: Error cannot find dll32
Post by: Karpos on August 17, 2010, 05:48:35 PM
Oh my, I thought that's where this post was.   ???  I just clicked the link at the bottom of the Computer Hope page about Virus and Spyware guidelines, and it brought me to this forum.  I will repost. 

Thank you!
Title: Re: Vista: Error cannot find dll32
Post by: SuperDave on August 17, 2010, 06:20:25 PM
Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer. I am working under the guidance of one of the specialist of this forum so it may take a bit longer to process your logs.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

Open HijackThis and select Do a system scan only

Place a check mark next to the following entries: (if there)

R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
Internet Explorer's security is based upon a set of zones. Each zone has different security in terms of what scripts and applications can be run from a site that is in that zone. There is a security zone called the Trusted Zone. This zone has the lowest security and allows scripts and applications from sites in this zone to run without your knowledge. It is therefore a popular setting for malware sites to use so that future infections can be easily done on your computer without your knowledge as these sites will be in the Trusted Zone. Therefore, I recommend that nothing be allowed in the trusted zone. If you agree, please do the following. Place a check mark next to these two lines.
O15 - Trusted Zone: http://c03.tellmemorecampus.com
O15 - Trusted Zone: http://c03.tellmemorecampus.com (HKLM)


Important: Close all open windows except for HijackThis and then click Fix checked.

Once completed, exit HijackThis.

*****************************************
Download ComboFix by sUBs from one of the below links.  Be sure to save it to the Desktop.

link # 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link # 2 (http://subs.geekstogo.com/ComboFix.exe)

Close any open web browsers (Firefox, Internet Explorer, etc) before starting ComboFix.

Temporarily disable your anti-virus, and any anti-spyware real-time protection before performing a scan. Click this link (http://www.bleepingcomputer.com/forums/topic114351.html) to see a list of security programs that should be disabled and how to disable them.

Right-click combofix.exe and select Run as Administrator and follow the prompts.
When finished, ComboFix will produce a log for you.
Post the ComboFix log and a new HijackThis log in your next reply.

NOTE: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.

Remember to re-enable your anti-virus and anti-spyware protection when ComboFix is complete.
Title: Re: Vista: Error cannot find dll32
Post by: Karpos on August 18, 2010, 06:42:17 PM
Hello Dave.  Thanks for your help.

I am trying to disable the AntiSpyware in AVGFree 8.5, but I cannot figure out how to do it.  I have done the steps up to running ComboFix.  It says I can continue, but I don't know if I should without disabling the AVG Antispy first.

Thank you.
Title: Re: Vista: Error cannot find dll32
Post by: Karpos on August 18, 2010, 06:49:10 PM
I did disable the Resident Shield... does this disable both the antivirus and the antispyware?

Thx!
Title: Re: Vista: Error cannot find dll32
Post by: SuperDave on August 18, 2010, 07:00:03 PM
Please run the scan anyway.
Title: Re: Vista: Error cannot find dll32
Post by: Karpos on August 18, 2010, 07:20:48 PM
ok... thx
Title: Re: Vista: Error cannot find dll32
Post by: Karpos on August 18, 2010, 07:54:53 PM
OK...

ComboFix:

ComboFix 10-08-17.04 - Jacob 08/18/2010  20:40:31.1.2 - x86
Microsoft® Windows Vista™ Home Premium   6.0.6000.0.1252.1.1033.18.1014.425 [GMT -5:00]
Running from: c:\users\Jacob\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: AVG Anti-Virus Free *enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: Windows Defender *enabled* (Outdated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\users\Jacob\AppData\Roaming\Microsoft\Windows\Recent\Vizu.url
c:\windows\system32\nfr.assembly
c:\windows\system32\nfr.gpref

.
(((((((((((((((((((((((((   Files Created from 2010-07-19 to 2010-08-19  )))))))))))))))))))))))))))))))
.

2010-08-19 01:54 . 2010-08-19 01:54   --------   d-----w-   c:\users\Jacob\AppData\Local\temp
2010-08-19 01:54 . 2010-08-19 01:54   --------   d-----w-   c:\users\Default\AppData\Local\temp
2010-08-19 01:37 . 2010-08-19 01:38   --------   d-----w-   C:\32788R22FWJFW
2010-08-18 03:47 . 2010-08-18 03:47   --------   d-----w-   c:\users\Jacob\AppData\Roaming\Uniblue
2010-08-18 03:47 . 2010-08-18 03:47   --------   d-----w-   c:\program files\Uniblue
2010-08-18 03:31 . 2010-08-18 03:31   --------   d-----w-   c:\program files\Common Files\Macromedia Shared
2010-08-17 18:30 . 2010-08-17 18:30   388096   ----a-r-   c:\users\Jacob\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2010-08-17 18:27 . 2010-08-17 18:27   --------   d-----w-   c:\program files\Trend Micro
2010-08-17 18:19 . 2010-08-17 18:19   --------   d-----w-   c:\windows\Sun
2010-08-17 18:15 . 2010-08-17 18:15   423656   ----a-w-   c:\windows\system32\deployJava1.dll
2010-08-17 17:41 . 2010-08-17 17:41   --------   d-----w-   c:\users\Jacob\AppData\Roaming\Malwarebytes
2010-08-17 17:41 . 2010-04-29 20:39   38224   ----a-w-   c:\windows\system32\drivers\mbamswissarmy.sys
2010-08-17 17:41 . 2010-08-17 17:41   --------   d-----w-   c:\program files\Malwarebytes' Anti-Malware
2010-08-17 17:41 . 2010-08-17 17:41   --------   d-----w-   c:\programdata\Malwarebytes
2010-08-17 17:41 . 2010-04-29 20:39   20952   ----a-w-   c:\windows\system32\drivers\mbam.sys
2010-08-17 16:18 . 2010-08-17 16:18   63488   ----a-w-   c:\users\Jacob\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10006.dll
2010-08-17 16:18 . 2010-08-17 16:18   52224   ----a-w-   c:\users\Jacob\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
2010-08-17 16:17 . 2010-08-17 16:17   117760   ----a-w-   c:\users\Jacob\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-08-17 16:17 . 2010-08-17 16:17   --------   d-----w-   c:\users\Jacob\AppData\Roaming\SUPERAntiSpyware.com
2010-08-17 16:17 . 2010-08-17 16:17   --------   d-----w-   c:\programdata\SUPERAntiSpyware.com
2010-08-17 16:17 . 2010-08-17 16:17   --------   d-----w-   c:\program files\SUPERAntiSpyware
2010-08-17 15:58 . 2010-08-17 15:58   --------   d-----w-   c:\program files\CCleaner
2010-08-07 18:42 . 2007-12-17 04:00   143872   ----a-w-   c:\programdata\EPSON\EPW!3 SSRP\E_S40ST7.EXE
2010-08-07 18:42 . 2007-01-11 04:02   113664   ----a-w-   c:\programdata\EPSON\EPW!3 SSRP\E_S40RP7.EXE
2010-08-07 02:29 . 2010-08-18 15:55   --------   d-----w-   C:\Andy
2010-08-07 01:27 . 2010-08-07 01:27   --------   d-----w-   c:\users\Jacob\AppData\Roaming\Leadertech
2010-08-07 01:23 . 2007-09-07 22:33   135168   ----a-w-   c:\windows\system32\EEBAPI.dll
2010-08-07 01:14 . 2010-08-07 20:28   --------   d-----w-   c:\program files\Epson Software
2010-08-07 01:13 . 2008-11-12 03:00   93696   ----a-w-   c:\windows\system32\E_FLBFJA.DLL
2010-08-07 01:13 . 2008-11-12 03:00   79360   ----a-w-   c:\windows\system32\E_FD4BFJA.DLL
2010-08-07 01:10 . 2009-05-01 05:00   15872   ----a-w-   c:\windows\system32\escdev.dll
2010-08-07 01:10 . 2009-05-01 05:00   128392   ----a-w-   c:\windows\system32\esdevapp.exe
2010-08-07 01:10 . 2008-11-17 05:00   342016   ----a-w-   c:\windows\system32\eswiaud.dll
2010-07-28 16:04 . 2010-07-28 16:41   --------   d-----w-   c:\users\Public\Bone Fragments 072810_data

.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-08-18 12:09 . 2008-03-11 04:04   --------   d-----w-   c:\program files\Winamp Remote
2010-08-18 03:30 . 2007-12-04 02:51   --------   d-----w-   c:\program files\Macromedia
2010-08-17 18:16 . 2007-01-05 23:14   --------   d-----w-   c:\program files\Common Files\Java
2010-08-17 18:14 . 2007-01-05 23:14   --------   d-----w-   c:\program files\Java
2010-08-17 05:32 . 2007-08-11 03:12   15793432   ----a-w-   c:\programdata\WildTangent\TOSHIBA Game Console\Downloads\Installers\SetupGamesClient.exe
2010-08-07 18:33 . 2010-08-07 01:12   --------   d-----w-   c:\programdata\EPSON
2010-08-07 18:19 . 2010-08-07 01:20   --------   d-----w-   c:\users\Jacob\AppData\Roaming\Epson
2010-08-07 01:27 . 2007-08-03 20:38   --------   d-----w-   c:\program files\EPSON
2010-08-07 01:23 . 2010-08-07 01:17   --------   d-----w-   c:\program files\Common Files\EPSON
2010-08-07 01:20 . 2007-01-05 22:30   --------   d--h--w-   c:\program files\InstallShield Installation Information
2010-08-07 01:19 . 2010-08-07 01:18   --------   d-----w-   c:\program files\EpsonNet
2010-08-07 01:12 . 2010-08-07 01:12   --------   d-----w-   c:\users\Jacob\AppData\Roaming\InstallShield
2010-08-02 22:25 . 2008-08-30 04:55   --------   d-----w-   c:\users\Jacob\AppData\Roaming\Research In Motion
2010-08-02 22:10 . 2007-07-30 23:34   125224   ----a-w-   c:\users\Jacob\AppData\Local\GDIPFONTCACHEV1.DAT
2010-08-02 22:08 . 2008-08-30 04:45   --------   d-----w-   c:\programdata\Roxio
2010-08-02 22:08 . 2008-08-30 04:45   --------   d-----w-   c:\program files\Common Files\Roxio Shared
2010-08-02 22:07 . 2007-11-06 16:00   --------   d-----w-   c:\program files\Common Files\PX Storage Engine
2010-08-02 20:50 . 2008-07-14 17:01   --------   d-----w-   c:\program files\Ascentive
2010-08-02 20:47 . 2007-01-05 23:23   --------   d-----w-   c:\programdata\WildTangent
2010-08-02 20:47 . 2007-01-05 23:22   --------   d-----w-   c:\program files\TOSHIBA Games
2010-08-02 19:44 . 2007-01-05 23:24   --------   d-----w-   c:\program files\Google
2010-08-02 19:39 . 2007-12-04 02:51   --------   d-----w-   c:\program files\Common Files\Macromedia
2010-07-08 21:29 . 2010-07-08 21:28   1601928   ----a-w-   c:\users\Public\3650PrinterDiagnosticUtility.exe
2010-06-28 21:58 . 2010-03-06 01:57   439816   ----a-w-   c:\users\Jacob\AppData\Roaming\Real\Update\setup3.10\setup.exe
2010-06-23 02:43 . 2010-06-23 02:43   501936   ----a-w-   c:\programdata\Google\Google Toolbar\Update\gtbFD6B.tmp.exe
2010-06-22 02:32 . 2010-06-22 02:32   --------   d-----w-   c:\program files\Microsoft
2010-06-22 02:32 . 2010-06-22 02:31   --------   d-----w-   c:\program files\Windows Live
2010-06-22 02:31 . 2010-06-22 02:31   --------   d-----w-   c:\program files\Windows Live SkyDrive
2010-06-22 02:26 . 2010-06-22 02:26   --------   d-----w-   c:\program files\Common Files\Windows Live
.

(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{A3BC75A2-1F87-4686-AA43-5347D756017C}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-11-25 1230080]

[HKEY_CLASSES_ROOT\clsid\{a3bc75a2-1f87-4686-aa43-5347d756017c}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
2009-11-25 19:01   1230080   ----a-w-   c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-11-25 1230080]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-11-25 1230080]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2004-11-22 307200]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-12-30 39408]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2006-11-02 125440]
"RegistryBooster"="c:\program files\Uniblue\RegistryBooster\launcher.exe" [2010-07-27 67448]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2006-11-29 98304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2006-11-29 106496]
"Persistence"="c:\windows\system32\igfxpers.exe" [2006-11-29 81920]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-10-27 815104]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2007-07-31 1006264]
"RtHDVCpl"="RtHDVCpl.exe" [2006-11-09 3784704]
"LtMoh"="c:\program files\ltmoh\Ltmoh.exe" [2005-12-16 188416]
"TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2006-12-20 411768]
"HSON"="c:\program files\TOSHIBA\TBS\HSON.exe" [2006-12-08 55416]
"SmoothView"="c:\program files\Toshiba\SmoothView\SmoothView.exe" [2006-12-12 448632]
"00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2006-12-15 530552]
"NDSTray.exe"="NDSTray.exe" [BU]
"HWSetup"="c:\program files\TOSHIBA\Utilities\HWSetup.exe" [2006-11-01 413696]
"SVPWUTIL"="c:\program files\TOSHIBA\Utilities\SVPWUTIL.exe" [2006-01-19 421888]
"KeNotify"="c:\program files\TOSHIBA\Utilities\KeNotify.exe" [2006-11-07 34352]
"PINGER"="c:\toshiba\IVP\ISM\pinger.exe" [2006-07-20 151552]
"WinampAgent"="c:\program files\Winamp\winampa.exe" [2008-01-15 37376]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2010-07-13 2048352]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-09-05 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-09-09 305440]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-11-25 198160]
"EEventManager"="c:\progra~1\EPSONS~1\EVENTM~1\EEventManager.exe" [2009-04-07 673616]
"FUFAXSTM"="c:\program files\Epson Software\FAX Utility\FUFAXSTM.exe" [2009-06-05 843776]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]

c:\users\Jacob\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2007-12-7 101440]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Kodak EasyShare software.lnk - c:\program files\Kodak\Kodak EasyShare Software\bin\EasyShare.exe [2007-9-19 282624]
ymetray.lnk - c:\program files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe [2008-2-5 54512]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\System32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001

R2 gupdate1c9f66f8fd288c0;Google Update Service (gupdate1c9f66f8fd288c0);c:\program files\Google\Update\GoogleUpdate.exe [2009-06-26 133104]
R3 Ph3xIB32;Philips 713x Inbox PCI TV Card;c:\windows\system32\DRIVERS\Ph3xIB32.sys [2007-04-03 1131136]
R3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\DRIVERS\WSDPrint.sys [2006-11-02 16896]
R3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\DRIVERS\WSDScan.sys [2006-11-02 19968]
S1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\System32\Drivers\avgldx86.sys [2009-09-06 335240]
S1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\System32\Drivers\avgtdix.sys [2009-05-16 108552]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2010-02-17 12872]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2010-05-10 67656]
S2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [2009-09-06 908056]
S2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2009-09-06 297752]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12   REG_MULTI_SZ      Pml Driver HPZ12 Net Driver HPZ12
.
Contents of the 'Scheduled Tasks' folder

2010-08-18 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-06-26 15:05]

2010-08-19 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-06-26 15:05]

2010-08-18 c:\windows\Tasks\RegistryBooster.job
- c:\program files\Uniblue\RegistryBooster\rbmonitor.exe [2010-08-18 14:50]
.
.
------- Supplementary Scan -------
.
uLocal Page = \blank.htm
uStart Page = hxxp://www.google.com/webhp?hl=en
uInternet Settings,ProxyServer = http=localhost:7171
uInternet Settings,ProxyOverride = *.local;<local>
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
FF - ProfilePath - c:\users\Jacob\AppData\Roaming\Mozilla\Firefox\Profiles\0uxkbwaz.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Yahoo! Search
FF - prefs.js: browser.startup.homepage - hxxp://en-us.start.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\xpavgtbapi.dll
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - component: c:\users\Jacob\AppData\Roaming\Mozilla\Firefox\Profiles\0uxkbwaz.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - plugin: c:\progra~1\MOZILL~1\plugins\npnul32.dll
FF - plugin: c:\progra~1\MOZILL~1\plugins\nppl3260.dll
FF - plugin: c:\progra~1\MOZILL~1\plugins\npqtplugin.dll
FF - plugin: c:\progra~1\MOZILL~1\plugins\npqtplugin2.dll
FF - plugin: c:\progra~1\MOZILL~1\plugins\npqtplugin3.dll
FF - plugin: c:\progra~1\MOZILL~1\plugins\npqtplugin4.dll
FF - plugin: c:\progra~1\MOZILL~1\plugins\npqtplugin5.dll
FF - plugin: c:\progra~1\MOZILL~1\plugins\npqtplugin6.dll
FF - plugin: c:\progra~1\MOZILL~1\plugins\npqtplugin7.dll
FF - plugin: c:\progra~1\MOZILL~1\plugins\nprjplug.dll
FF - plugin: c:\progra~1\MOZILL~1\plugins\nprpjplug.dll
FF - plugin: c:\progra~1\MOZILL~1\plugins\NPSWF32.dll
FF - plugin: c:\program files\Google\Update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\Java\jre1.6.0\bin\npjava11.dll
FF - plugin: c:\program files\Java\jre1.6.0\bin\npjava12.dll
FF - plugin: c:\program files\Java\jre1.6.0\bin\npjava13.dll
FF - plugin: c:\program files\Java\jre1.6.0\bin\npjava14.dll
FF - plugin: c:\program files\Java\jre1.6.0\bin\npjava32.dll
FF - plugin: c:\program files\Java\jre1.6.0\bin\npjpi160.dll
FF - plugin: c:\program files\Java\jre1.6.0\bin\npoji610.dll
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-TOSCDSPD - TOSCDSPD.EXE
HKLM-Run-Performance Center - c:\program files\Ascentive\Performance Center\APCMain.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-08-18 20:54
Windows 6.0.6000  NTFS

scanning hidden processes ... 

scanning hidden autostart entries ...

scanning hidden files ... 

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aif\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aifc\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aiff\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.au\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.flac\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.m3u\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.mid\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.midi\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.mp3\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.ogg\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pcm\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pls\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.snd\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.spx\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.wav\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.wma\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
Completion time: 2010-08-18  20:58:12
ComboFix-quarantined-files.txt  2010-08-19 01:58

Pre-Run: 25,171,718,144 bytes free
Post-Run: 25,119,727,616 bytes free

- - End Of File - - 8E12B8E5D9083CC078529F0D7722A401





HiJackThis:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:07:15 PM, on 8/18/2010
Platform: Windows Vista  (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16809)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Program Files\Uniblue\RegistryBooster\rbmonitor.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\ltmoh\ltmoh.exe
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\SmoothView\SmoothView.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\Program Files\Synaptics\SynTP\SynToshiba.exe
C:\Program Files\Toshiba\Utilities\KeNotify.exe
C:\Toshiba\IVP\ISM\pinger.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\Epson Software\FAX Utility\FUFAXSTM.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Kodak\Kodak EasyShare Software\bin\EasyShare.exe
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\ehome\ehmsas.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\explorer.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Trend Micro\HiJackThis\sniper.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7171
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [KeNotify] C:\Program Files\TOSHIBA\Utilities\KeNotify.exe
O4 - HKLM\..\Run: [PINGER] C:\TOSHIBA\IVP\ISM\pinger.exe /run
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [EEventManager] C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe
O4 - HKLM\..\Run: [FUFAXSTM] "C:\Program Files\Epson Software\FAX Utility\FUFAXSTM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_0
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [RegistryBooster] "C:\Program Files\Uniblue\RegistryBooster\launcher.exe" delay 20000
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare Software\bin\EasyShare.exe
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\Windows\System32\avgrsstx.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: EpsonBidirectionalService - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: Google Update Service (gupdate1c9f66f8fd288c0) (gupdate1c9f66f8fd288c0) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\IVP\swupdate\swupdtmr.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 10275 bytes
Title: Re: Vista: Error cannot find dll32
Post by: SuperDave on August 19, 2010, 01:09:18 PM
Please read here for more information about WildTangent (http://it.toolbox.com/blogs/enterprise-solutions/question-of-the-week-is-wildtanget-actually-spyware-6472). Your choice if you want to remove it or not.

If you choose to follow my advice, please follow these instructions.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

•WildTangent Web Driver or anything related to WildTangent.
*********************************

Open HijackThis and select Do a system scan only

Place a check mark next to the following entries: (if there)

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7171
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

Important: Close all open windows except for HijackThis and then click Fix checked.

Once completed, exit HijackThis.
************************************
* Download the following tool: RootRepeal - Rootkit Detector (http://rootrepeal.googlepages.com/)
* Direct download link is here: RootRepeal.zip (http://rootrepeal.googlepages.com/RootRepeal.zip)

* Close all programs and temporarily disable your anti-virus, Firewall and any anti-malware real-time protection before performing a scan.
* Click this link (http://www.bleepingcomputer.com/forums/topic114351.html) to see a list of such programs and how to disable them.

* Extract the program file to a new folder such as C:\RootRepeal
* Run the program RootRepeal.exe and go to the REPORT tab and click on the Scan button.
* Select ALL of the checkboxes and then click OK and it will start scanning your system.
* If you have multiple drives you only need to check the C: drive or the one Windows is installed on.
* When done, click on Save Report
* Save it to the same location where you ran it from, such as C:RootRepeal
* Save it as rootrepeal.txt
* Then open that log and select all and copy/paste it back on your next reply please.
* Close RootRepeal.

Title: Re: Vista: Error cannot find dll32
Post by: Karpos on August 19, 2010, 02:38:52 PM
Nothing from Wild Tangent is showing up in the Programs and Features folder.  I thought I removed all of it when I was cleaning up the computer for my husband to use.  Is there anything else I need to do about that before I move on to the next steps? 

Thx.
Title: Re: Vista: Error cannot find dll32
Post by: SuperDave on August 20, 2010, 12:41:00 PM
Ok. Please do this first and then run RootRepeal.

Re-running ComboFix to remove infections:

***********************************************