Computer Hope
Software => Internet browsers => Topic started by: Nutcase on November 06, 2010, 04:10:00 PM
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Recently I upgraded internet explorer from 7 to 8.
Since then there are two problems.
1) when I close IE I no longer get an option for automatic disconnect. This is not so serious.
2) whenever I try to download anything, from a site or an email attachment, I get told that IE cannot download this, it cannot find the site! I cannot download.
3) I uninstalled IE8 and was left with IE7. This now gave the same problems!!!!! So I went back to IE8.
It seems to me that IE8 installed soemthing that would not uninstall. Can you help me?
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And the purpose of the poll is .............. ???
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What on earth does Alln mean? I asked a question and am hoping for a relevant answer.
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Hello Nutcase,
Try resetting your Internet Explorer settings and see if that helps (this solves most problems encountered in IE). To do this, follow these steps:
>Open Internet Explorer.
>Click Tools, and then click Internet Options.
>Click the Advanced tab.
>Under Reset Internet Explorer Settings, click Reset.
Let us know if this works for you!
Cheers,
Cassandra
IE Outreach Team
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To Cassandra,
Sorry, it did not work.
When I try to download an attachment I get the following. (I even tried opening my `sent' folder and downloading a sent attachment that I myself sent, but even that gives the same answer.)
"Internet Explorer cannot download.
Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later."
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i had to do this it is worth a try , remove 8 and 7 will stay in the pc see if everything is ok and in a few days download 8 again
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I did this and the trouble was there even in 7
which it was not earlier.
It seems that IE8 installed something which could not be uninstalled
as I said at the beginning.
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ok , there does not seem to be any of the windows expert's on to-night
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ok , there does not seem to be any of the windows expert's on to-night
Either help or don't help, but don't speak for the forum. Someone will help when someone can help.
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Nutcase - let's make sure this isn't a system problem. Install and run firefox and see if it works properly.
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And the purpose of the poll is .............. ???
o'right , Either help or don't help , don't build up your post count
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Knock it off guys...
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Knock it off guys...
i never started anything and i never do , I'M not here to tell of and belittle people
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I'm just saying things of this nature can be resolved via PM's...
Wasn't pickin on you Harry.
patio.
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I'm just saying things of this nature can be resolved via PM's...
Wasn't pickin on you Harry.
patio.
i know you were not ;) but a pm will be ignored by allan as he has not helped or communicated in any way with me for eon's , as i don't sit back and take check from anyone
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I'm just saying things of this nature can be resolved via PM's...
but a pm will be ignored by allan
Then don't send one. But don't fill this thread with nonsense.
I can't really offer any on-topic advice to Nutcase At the Moment; Allan's covered the most sensible approaches first step.
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Then don't send one. But don't fill this thread with nonsense.
i never intended to do so
its not me who started and not me who is keeping it going
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Yes...you are.
Look at the above Posts.
patio.
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Nutcase - let's make sure this isn't a system problem. Install and run firefox and see if it works properly.
Firefox does work, IE no longer does.
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Harry please stop sending these messages.
I do not know who Allan is, nor what a moderator is in computers, nor understnad his message at the beginning, but it is for him alone to answer, if it really means anything at all.
The name `nutcase' came up as a mistake, and I left it, but all I want is a straight simple serious sensible answer to my problem, and nothing else. Cassandra gave a sensible suggeston but unfortunately it did not work.
Please stop sending your messages, and this requires NO REPLY. Thank you.
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So you are saying IE no longer works at all? Which OS are you using please?
Also, if ANY member is sending you unwanted Private Messages please let us know and we will handle it immediately.
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I did not say that IE does not work at all. Perhaps I should explain better.
1] IE7 used to work well, download attachments, and when I left it it offered me the option of either immediate disconnect or staying connected (to the internet, not to IE which I had left).
2] Firefox did not offer me that option, I had to find a way to disconnect. For this and other reasons not relelvant what they were) I was not too pleased with Firefox.
3] I updated to IE8 as this was recommended everywhere, and this gave me the advantage of working in In-Private. BUT while everything else worked, I could no longer download attaachments. I have already posted on this site the message I receive (please read it). Also I was no longer offered the automatic disconnect option, annoying but not fatal. There are other less convenient ways to disconnect. But inability to download attachments was serious.
4] I uninstalled IE8 and was left with IE7 again, hoping the problem would disappear. But it did not. Now even in IE7 these two problems existed!
5] Suspecting the system, I tried Firefox. Of course it did not give me the disconnect option, it never had done, but it DID download attachments. This meant that the problem was with IE and neither the computer nor the system. (Cassandra understoo this but his suggested solution did not wok.)
6] Since it started with IE8 but continued when that was uninstalled, it meant that IE8 had installed something that did not uninstall.
7] I went back to IE8 which I prefer to use rather than Firefox. One advantage is the fact that I can use In-Private which Firefox does not have. Another is the way attachments are downloaded where IE allows me to choose a name but Firefox gives a reference number, causing bother when there are a few attachments together.
8] I tried to contact Microsoft support but got such a lot of irrelevant rubbish (far worse than the worst that late appeared in the forum) in reply that I told them I will now use Firefox, and left them.
9] I searched Computer Hope and found no solution, so sent an email. This was acknowledged with a reference CHD 12378 but no reply. I asked twice for a reply to this reference but was ignored.
10] I then tackled this Forum. When asked for my name in regilstering I gave my name, but this was not accepted, so I typed in `nutcase' as a comment, and this was accepted as my name, so I left it!
All I posted on the forum you can see.
Finally Harry-48's personal email did not annoy me, I thnk he means well. His sense of humour has probably been misunderstood in the past and he seeks revenge via the forum.
`Nutcase'.
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Okay. Your previous post said "Firefox does work, IE no longer does" so it sounded as though it stopped working completely. And again, what OS please?
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If you tae the trouble to look, it is on the screen next to my post, to the left. It say XP and there is no reason to disbelieve it. I begin to understnd Harry.
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Do a repair install (boot to the XP CD and choose the second repair option). After the install process finishes you'll need to go to MS Update and re-download all updates. Done properly, a repair install will not effect installed apps or preferences.
Regarding your rude comment above, I try not to take anything for granted before giving advice. It helps avoid providing bad input which would only make things worse than they were originally. But don't worry, this will be my last post in this thread. I'm sorry I got involved.
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I booted to the XP CD (start, press F12, tell it to boot to CD, it says it is doing so) and do not get even one repair option, let alone two! Opeining the CD indifferent ways gives all sorts of complicated things but no `repair', nor does control panel (only add or remove Windows components).
I do not wish to get involved in a political battle between Harry 48 and Allan, but the latter inserted an incomprehensible comment at the beginning which he refused to explain (starting all the nonsense that followed) and also did not explain why Computer Hope acknowledged but refused to answer my original email.
Of over 400 who have read this page, only one (Cassandra) gave me a sensible reply, a possible solution, but unfortunatey it did not work. It seems that he does not have another to offer, not his fault. It is apparently all another Microsoft mess-up, and I now give up. I abdicate. I leave this page or thread or whatever you call it. I am very disappointed with Computer Hope. I must accet that Internet Exploree will no longer download anything for me. = Nutcase
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I do not wish to get involved in a political battle between Harry 48 and Allan, but the latter inserted an incomprehensible comment at the beginning which he refused to explain ...
And, that "incomprehensible comment" was this:
And the purpose of the poll is .............. ???
How in the world was that an incomprehensible comment? You put a poll question at the top of your topic. Does someone need to post a screen print of it? Just look at it. It says:
Question: Cannot download or automatically disconnect
And, two choices are given:
- Give an answer
- Give a reply
Allan was asking why you posted a poll that makes makes sense and serves no purpose.
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Soybean
I am new to all this and do not know what a poll is.
If you mean the thing about
`and two choices are given, give an answer give a reply'
I did not put it in and do not understand it.
It came in automatically and I assumed that this was something
that was added to every new question, though later I noticed
that it did not appear with other people's. Perhaps it comes
in when you press a button on the keyboard accidentally,
I don't know, but he could have explained his question
as you have apparently done now.
I have learned in the process of all this that there are
various technical terms used in the forum
such as thread, post, and so on. It seems that poll is one of these.
It would greatly help if Computer Hope put a list of these terms
with explanations, and help on usage,, to read before entering the forum.
I had to muck my way through and hope for the best
all because they refused toi answer my email.
I still do not know what a poll is in a forum, nor what all that about
an answer and a reply etc. means. Anyway, surely an answer
is a reply and vice versa? So I have always understood.
=== Nutcase
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Nutcase's syntax and prose style is very (Bill)rich, I begin to think...
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Nutcase's syntax and prose style is very (Bill)rich, I begin to think...
It seems that anyone who writes plain correct English, instead of American slang, who is neither illiterate nor uneducated, who tries to be sensible instead of stupid, is unwelcome on the internet.
I am glad that Salmon Trout at last begins to think. It helps in life to do this.
All I want is to be able to download from Internet Explorer as I used to do. And what I get in rely is nearly all totallly irrelevant. (I know ths is a difficult word - look it up in the dictionary.) == Nutcase
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Try starting Internet Explorer without add-ons. Add-ons are a primary cause of this type of thing. I don't have a XP machine to see the exact program location in the start menu but it is labelled "Internet Explorer (no addons)".
Also try deleting your temporary files. steps (http://windows.microsoft.com/en-us/Windows7/View-temporary-Internet-files)
re: the first problem it seems he option to prompt on disconnection from a dial-up connection is no longer available, at least in IE8.
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Nutcase's syntax and prose style is very (Bill)rich, I begin to think...
I am glad that Salmon Trout at last begins to think. It helps in life to do this.
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Also try deleting your temporary files.
re: the first problem it seems he option to prompt on disconnection from a dial-up connection is no longer available, at least in IE8.
Thank you for some intelligence from someone at last.
Re- the first problem, if you are right, which I assume you are, the problem is insoluble and must be lived with. I now leave that.
I regularly delete these temporary files, both by doing what you say in the options and by simply seeking the files in FAR (a windows idea like Norton Commander) which shows up ALL files including hidden, system and so on (which Explorer does not) and deleting them. I can delete all the folders except one, and in that one I delete the files. (You see from this that I am an old DOS man who has some difficulties with windows and more with the internet, but generally I manage).
I cannot try the other while here, I must first leave the internet, but will try and then let you know.
Thanks again for your help, we'll see if it works. "Nutcase".
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BC Programmer,
Sorry, this jumped out on me.
In the startup menu there is no mention of `no add-ons', but perhaps I do not have any.
The only extra thing I put in is to use In Private, but I just tried it without this and I still get the message which I have posted earlier, that IE cannot download becasue it cannot find the site.
I am not too clear about add-ons, I presume they have to be actually added and are not things that are marked in any way in the options.
Anyway thank you for trying. If what I have written here is wrong, pleaase let me know.
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BC Programmer,
Sorry, this jumped out on me.
In the startup menu there is no mention of `no add-ons', but perhaps I do not have any.
My mistake, I'm using a windows 7 machine and I assumed they would be in the same place on both; I just checked, you should be able to get to it if you
Click Start -> All Programs -> Accessories -> System Tools, and then click Internet Explorer (No Add-ons).
If it's not there, or you cannot find it, you can also Also use Start->Run and enter "iexplore –extoff" (without quotes). Which should start internet explorer without add-ons; then see if you can download anything.
I am not too clear about add-ons, I presume they have to be actually added and are not things that are marked in any way in the options.
Anyway thank you for trying. If what I have written here is wrong, pleaase let me know.
Personally, I don't even use IE at all, and my IE8 is loaded with add-ons; a lot of sites automatically install add-ons as well. Either way, for the most part I'm following a google on the subject which came up with a number of hits (as well as a MS KB article) that said that a common cause of the "Page not found" for downloads was add-ons. I'm not certain of course, but it's a lead worth following I think.
Also, you can see what add-ons have been installed by going Tools->Manage Add-ons.
I regularly delete these temporary files, both by doing what you say in the options and by simply seeking the files in FAR (a windows idea like Norton Commander) which shows up ALL files including hidden, system and so on (which Explorer does not) and deleting them. I can delete all the folders except one, and in that one I delete the files. (You see from this that I am an old DOS man who has some difficulties with windows and more with the internet, but generally I manage).
Explorer can be configured to show hidden and system files. Actually, one of the first things I do after installing a version of windows is change the explorer options.
1. Tools->Folder Options, View Tab
There are a number of options here; I disable "Hide protected operating system files" "hide file extensions for known filetypes" and enable the radio button to "Show Hidden files and folders". This of course isn't to say you should use explorer rather then FAR; this may make those times you do use explorer less aggravating. (I know also it has nothing to do with your original problem but I figured I'd note it anyway)
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Sorry I do not seem to manage the quotes thing, but we do not need it.
Regarding Explorer I took your advice, as you say in case I need it. Some of them had already been done, but not all.
I tried IE without add-ons using (as you suggested) iexplore -extoff (I did it correctly because it told me it was working without add-ons) and this made no difference.
It still said that it cannot download because it cannot find the site. I could understand this (without understanding why) if it did not like the sender (gmail or net mail or whoever) or imagines that it was spelt wrongly as it suggests, but the really ridiculous part of this is that apart from trying it with an attachment from a friend, I also keep trying it with an attachment that I have SENT (and has been received at the other end some time ago) trying to download it from my sent folder in Yahoo. The site is actually there! I am inside it! It does not have to find it! But I still get the same message.
There seems to be no point in testing individual add-ons as the problem does not seem to be caused by them, as it occurs when none of them are being used.
I repeat that in Firefox I can download, but apart from all else which I explained earlier, looking at the Forum I see that Firefox can be very unreliable.
I do not know if you have any more suggestions? Incidentally this again jumped out on me, just this end paragraph, got posted automatically before I finished. I have had to use Modified Message to put this last bit in. I much appreciate your help. N.