Computer Hope

Software => Internet browsers => Topic started by: Beta on November 13, 2010, 02:44:26 AM

Title: Fire fox not responding
Post by: Beta on November 13, 2010, 02:44:26 AM

I have firefox installed on my lap top with Win 7, every time I open the internet, I get firefox not responding with the busy icon just going on and on for long time, then I can not open any application and I have to switch off the computer from the main power switch. please help
my lap top is Acer Aspire 4720 ??? ???

Title: Re: Fire fox not responding
Post by: reddevilggg on November 13, 2010, 03:28:25 AM

Do you get the same problem with Internet Explorer?

Title: Re: Fire fox not responding
Post by: jason2074 on November 13, 2010, 06:08:11 AM

Is this while on a wi-fi or LAN connection? Was it working before? Any script warning message from being unresponsive?

Quote

then I can not open any application

Of what? Other computer software programs installed...? Which made you a force shutdown.

Title: Re: Fire fox not responding
Post by: Beta on November 14, 2010, 01:58:23 AM

Thanks for your reply,
YES I got the same problem with internet explorer and,
YES I can not open any application on the computer software, I can not do any thing and I have to shut it down and start again!!!

Title: Re: Fire fox not responding
Post by: jason2074 on November 14, 2010, 02:13:56 AM

Have you tried reinstalling one or both browsers with updated versions? Make sure also Java, Adobe flash player are up to date. Try running IE with no add-ons. Close IE browser first. Click Start, Programs, look for IE and click on no Add-ons. Check the result.

Title: Re: Fire fox not responding
Post by: ran112010 on November 18, 2010, 04:39:27 AM

Just disable ur anti virus and have check again.. and let us know the result..

Regards,
Ran

Title: Re: Fire fox not responding
Post by: andrekakkar on November 18, 2010, 04:55:45 AM

Hi,
My suggestion is to go to safe mode and uninstall firefox from there.

Title: Re: Fire fox not responding
Post by: patio on November 18, 2010, 06:51:00 AM

Quote

YES I can not open any application on the computer software, I can not do any thing and I have to shut it down and start again!!!

This tells me it's NOT a Firefox issue...
What happened since the machine was working properly ? ?

Title: Re: Fire fox not responding
Post by: chrisdooley on November 20, 2010, 03:34:38 PM

If it's not the anti-virus, maybe you HAVE a virus..   ::)

Title: Re: Fire fox not responding
Post by: Broni on November 20, 2010, 05:29:58 PM

Quote

maybe you HAVE a virus..

Most likely...

Title: Re: Fire fox not responding
Post by: Singleton on December 16, 2010, 10:15:38 AM

Actually this could have been due to so many reasons. If you had given more information I would have been more specific. But I will tell you what to do:

-   You can basically try a different browser.
-   Install fire fox (a new copy).
-   Install updates to the fire fox.
-   Check whether you have accidently changed the properties of fire fox.
-   Find out whether the copy of windows seven you are using is original.
-   Perform a full virus scan.

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Title: Re: Fire fox not responding
Post by: moro on December 16, 2010, 12:25:39 PM

It seems that there are many possibilities.
Wait for the result. Because I am interested in this problem

Title: Re: Fire fox not responding
Post by: tesolcertification on December 28, 2010, 07:20:59 PM

I also experienced the same problems on firefox after installing some plug-ins. It takes too slow for firefox to respond even though my internet connection and OS is fast.