Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: kolka on November 28, 2010, 05:57:27 AM

Title: Can't type in Microsoft Word.
Post by: kolka on November 28, 2010, 05:57:27 AM

Hello

for some reason I can't type any text in microsoft word. I can copy and paste into a word document, but once in there I can't alter it. I would be grateful for any help. I've searched for the answer, but all people mention is something about a 60 day trial period, but I've had this computer for years1

Thanks in advance

Kolka

Title: Re: Can't type in Microsoft Word.
Post by: Allan on November 28, 2010, 06:46:41 AM

What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

Title: Re: Can't type in Microsoft Word.
Post by: soybean on November 28, 2010, 06:51:18 AM

Quote from: kolka on November 28, 2010, 05:57:27 AM

I've searched for the answer, but all people mention is something about a 60 day trial period, but I've had this computer for years1

You've had the computer for years but how long since you started using Word?  Is your version of Microsoft Office a trial version?  Surely, you know the answer to that.  The key clue: did you ever pay for Microsoft Office?

Title: Re: Can't type in Microsoft Word.
Post by: kolka on November 28, 2010, 09:45:02 AM

Hi

Don't think anything is new. I was working on it last night, when all of a sudden it began to stop working. When I bought the computer, I paid for all the microsoft office stuff, they've been working fine for 5 years.

Title: Re: Can't type in Microsoft Word.
Post by: Allan on November 28, 2010, 09:48:39 AM

And you can enter text into other documents with the keyboard, is that correct?

When you type in Word, does the cursor move or does nothing at all seem to happen?

And is this a desktop or a laptop?

Title: Re: Can't type in Microsoft Word.
Post by: kolka on November 28, 2010, 03:03:13 PM

Hi Allen

I am able to type in everything else, including publisher and powerpoint. The computer is a desktop. When I try to type the cursor is flashing, but doesn't move its location. I can do things like insert autoshapes change the line spacing, change the font, etc.

thanks for your support

Title: Re: Can't type in Microsoft Word.
Post by: Allan on November 28, 2010, 03:08:40 PM

If this is Word 2007, click on the Office Button, then Word Options, then Resources then Activate.

If it's Word 2003, click on HELP, then Activate

What happens?

Title: Re: Can't type in Microsoft Word.
Post by: kolka on November 28, 2010, 03:16:33 PM

Hi

It says product has already been activated.

Title: Re: Can't type in Microsoft Word.
Post by: Allan on November 28, 2010, 03:18:34 PM

Okay. Let's try safe mode (http://wordprocessing.about.com/od/troubleshootin1/qt/safemode.htm)

Title: Re: Can't type in Microsoft Word.
Post by: kolka on November 28, 2010, 03:25:16 PM

Hi Allen you are a genius

it worked OK in safe mode!

Great link

Title: Re: Can't type in Microsoft Word.
Post by: kolka on November 28, 2010, 03:26:11 PM

Sorry Allan

Title: Re: Can't type in Microsoft Word.
Post by: Allan on November 28, 2010, 03:27:07 PM

You're welcome. And thanks for caring enough to get it right - you're among the first :)