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Software => Computer viruses and spyware => Virus and spyware removal => Topic started by: jayvee97 on December 11, 2010, 06:43:06 AM

Title: "System tool virus" taking over my computer
Post by: jayvee97 on December 11, 2010, 06:43:06 AM

So I have the "system tool" virus. It won't let me open any antivirus or internet programs, pretends its an antivirus program itself, and it changed my background to some blue screen and some junk about having viruses.

I ran malwarebytes and avast and got nothing. Every time my computer restarts it does the same thing. I used hijack and have the log.

What should I do?
Post the log?

Thanks guys!

Title: Re: "System tool virus" taking over my computer
Post by: Dr Jay on December 11, 2010, 08:14:24 AM

Hello, and welcome to Computer Hope.

Please note the following information about the malware forum:

• Only the Malware Specialist Team is allowed to give advice on removing malware from your computer.
  
• From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by the staff I noted above.
  
• Please do not attach logs or post them in Quote/Code boxes unless requested.
  
• Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
• If you have already asked for help somewhere, please post the link to the topic you were helped.
• We try our best to reply quickly, but for any reason we do not reply in two days, reply to this topic with the word BUMP
  
• Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.

ComboFix

Please visit this webpage for a tutorial on downloading and running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

See the area: Using ComboFix, and when done, post the log back here.