Computer Hope
Software => Computer viruses and spyware => Virus and spyware removal => Topic started by: jrpcs on December 23, 2010, 08:57:39 AM
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I had a program unexpectedly announce it had just downloaded to my computer last night called Whitesmoke Translator.
It does not appear in Task Master when running and it cannot be removed from "Add/Remove Programs" even though it is listed as it asks for the source disk to be loaded (which of course there is none). If I try to delete any of the folders labeled "Whitesmoke" they are listed as protected.
Has anyone else encountered such a program and is there a way to remove it? It appears to take control over one's browser (microsoft Internet Explorer in my case). It also does not appear as a virus when using McAfee Virus scan (all updates done before running a full system scan).
Can anyone help?
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Please follow the instructions in the following link and post your logs:
http://www.computerhope.com/forum/index.php/topic,46313.0.html
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Thanks...will do.
Is it safe to reconnect my computer to the internet in the interim, or should I do everything on a non-infected laptop (using now) and transfer things via flashdrive to the desktop that is infected?
I don't want this exported to people on my contact lists or have it export sensitive data.
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Logs below:
(note - Whitesmoke still appears in add/remove file listings and cannot be removed after running the below programs/logs)
SUPERAntiSpyware Scan Log
http://www.superantispyware.com
Generated 12/27/2010 at 08:25 AM
Application Version : 4.47.1000
Core Rules Database Version : 6072
Trace Rules Database Version: 3884
Scan type : Complete Scan
Total Scan Time : 01:49:14
Memory items scanned : 609
Memory threats detected : 0
Registry items scanned : 9783
Registry threats detected : 9
File items scanned : 231554
File threats detected : 29
Adware.MyWebSearch/FunWebProducts
HKLM\SOFTWARE\FunWebProducts
HKLM\SOFTWARE\FunWebProducts\Installer
HKLM\SOFTWARE\FunWebProducts\Installer#Dir
HKLM\SOFTWARE\FunWebProducts\Installer#PluginPath
HKLM\SOFTWARE\FunWebProducts\Installer#CurInstall
HKLM\SOFTWARE\FunWebProducts\Installer#sr
HKLM\SOFTWARE\FunWebProducts\Installer#pl
C:\Program Files\FunWebProducts\Installr\1.bin\F3EZSETP.DLL
C:\Program Files\FunWebProducts\Installr\1.bin\F3PLUGIN.DLL
C:\Program Files\FunWebProducts\Installr\1.bin\NPFUNWEB.DLL
C:\Program Files\FunWebProducts\Installr\1.bin
C:\Program Files\FunWebProducts\Installr
C:\Program Files\FunWebProducts
Disabled.SecurityCenterOption
HKLM\SOFTWARE\MICROSOFT\SECURITY CENTER#ANTIVIRUSDISABLENOTIFY
HKLM\SOFTWARE\MICROSOFT\SECURITY CENTER#FIREWALLDISABLENOTIFY
Adware.Tracking Cookie
media.scanscout.com [ C:\WINDOWS\system32\config\systemprofile\Application Data\Macromedia\Flash Player\#SharedObjects\9LYRNVHB ]
secure-us.imrworldwide.com [ C:\WINDOWS\system32\config\systemprofile\Application Data\Macromedia\Flash Player\#SharedObjects\9LYRNVHB ]
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@adbrite[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@advertise[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@atdmt[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@bizzclick[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\[email protected][1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@doubleclick[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@invitemedia[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@media6degrees[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@pointroll[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@pro-market[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@questionmarket[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@ru4[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@serving-sys[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@tribalfusion[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@yieldmanager[1].txt
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org
Database version: 5404
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702
12/27/2010 1:37:21 PM
mbam-log-2010-12-27 (13-37-21).txt
Scan type: Full scan (C:\|)
Objects scanned: 398584
Time elapsed: 1 hour(s), 9 minute(s), 42 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 9
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 4
Files Infected: 18
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{52794457-af6c-4c50-9def-f2e24f4c8889} (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{52794457-AF6C-4C50-9DEF-F2E24F4C8889} (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{52794457-AF6C-4C50-9DEF-F2E24F4C8889} (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{52794457-AF6C-4C50-9DEF-F2E24F4C8889} (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{52794457-AF6C-4C50-9DEF-F2E24F4C8889} (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\FunWebProductsInstaller.Start (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\FunWebProductsInstaller.Start.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{52794457-AF6C-4C50-9DEF-F2E24F4C8889} (PUP.WhiteSmoke) -> Value: {52794457-AF6C-4C50-9DEF-F2E24F4C8889} -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{52794457-af6c-4c50-9def-f2e24f4c8889} (PUP.WhiteSmoke) -> Value: {52794457-af6c-4c50-9def-f2e24f4c8889} -> Quarantined and deleted successfully.
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
c:\documents and settings\Owner\application data\whitesmoketoolbar (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\whitesmoketoolbar\weather (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\config\systemprofile\application data\whitesmoketoolbar (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\config\systemprofile\application data\whitesmoketranslator (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
Files Infected:
c:\system volume information\_restore{55e681c3-4fa6-4527-a6b9-037e1e96d3b7}\RP348\A0055803.DLL (PUP.FunWebProducts) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\whitesmoketoolbar\dtx.ini (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\whitesmoketoolbar\guid.dat (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\whitesmoketoolbar\preferences.dat (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\whitesmoketoolbar\stat.log (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\whitesmoketoolbar\stats.dat (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\whitesmoketoolbar\uninstallie.dat (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\whitesmoketoolbar\uninstallstatie.dat (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\whitesmoketoolbar\weatherbutton_prefs.xml (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\whitesmoketoolbar\weather\5a5123fb0c21635c4e2b4b2442e41a7c (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\whitesmoketoolbar\weather\6ec4f58e81423e98f6ee9c687912ee4c (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\whitesmoketoolbar\weather\forecasts_cache.xml (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\whitesmoketoolbar\weather\observations_cache.xml (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\config\systemprofile\application data\whitesmoketoolbar\dtx.ini (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\config\systemprofile\application data\whitesmoketoolbar\exeArgs.xml (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\config\systemprofile\application data\whitesmoketoolbar\guid.dat (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\config\systemprofile\application data\whitesmoketoolbar\setupCfg.xml (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\config\systemprofile\application data\whitesmoketranslator\stat.log (PUP.WhiteSmoke) -> Quarantined and deleted successfully.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:00:34 PM, on 12/27/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\VIA\VIAudioi\HDADeck\HDeck.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Driver Robot\2.5.0.6\DriverRobot.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\SYSTEM32\astsrv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.haskell.com/en/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn5\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20100511135723.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn5\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn5\yt.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nView\nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [HDAudDeck] C:\Program Files\VIA\VIAudioi\HDADeck\HDeck.exe 1
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [Driver Robot] "C:\Program Files\Driver Robot\2.5.0.6\DriverRobot.exe" --start-trayed
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~1\Yahoo!\MESSEN~1\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\Owner\Application Data\mjusbsp\cdloader2.exe" MAGICJACK
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [nlpo_01] rundll32 advpack.dll,LaunchINFSection nlite.inf,nLiteReg (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [nlpo_02] rundll32 advpack.dll,LaunchINFSection nlite.inf,S (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [nlpo_01] rundll32 advpack.dll,LaunchINFSection nlite.inf,nLiteReg (User 'Default user')
O4 - Global Startup: AutoCAD LT Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\AutoCAD LT 2000\InstBanr.ocx
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://C:\Program Files\AutoCAD LT 2000\InstFred.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD LT 2000\AcPreview.ocx
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AST Service (astcc) - Nalpeiron Ltd. - C:\WINDOWS\SYSTEM32\astsrv.exe
O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Google Update Service (gupdate1c9bfc3f038f5c4) (gupdate1c9bfc3f038f5c4) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: McAfee Personal Firewall (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McShield - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
--
End of file - 13326 bytes
-
Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.
1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.
If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
Download Disable/Remove Windows Messenger (http://www.majorgeeks.com/DisableRemove_Windows_Messenger_d2327.html) to the desktop to remove Windows Messenger.
Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.
Unzip the file on the desktop. Open the MessengerDisable.exe and choose the bottom box - Uninstall Windows Messenger and click Apply.
Exit out of MessengerDisable then delete the two files that were put on the desktop.
**********************************************
You have Viewpoint installed.
Viewpoint Media Player/Manager/Toolbar is considered as Foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad".
More information:
* ViewMgr.exe - Useless (http://www.greatis.com/appdata/u/v/viewmgr.exe.htm)
* Viewpoint to Plunge Into Adware (http://www.clickz.com/news/article.php/3561546/)
It is suggested to remove the program now. Go to Start > Control Panel > Add/Remove Programs - (Vista & Win7 is Programs and Features) and remove the following programs if present.
* Viewpoint
* Viewpoint Manager
* Viewpoint Media Player
* Viewpoint Toolbar
* Viewpoint Experience Technology
*************************************
Open HijackThis and select Do a system scan only
Place a check mark next to the following entries: (if there)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
Important: Close all open windows except for HijackThis and then click Fix checked.
Once completed, exit HijackThis.
*****************************************
Download Security Check by screen317 from one of the following links and save it to your desktop.
Link 1 (http://screen317.spywareinfoforum.org/SecurityCheck.exe)
Link 2 (http://screen317.changelog.fr/SecurityCheck.exe)
* Unzip SecurityCheck.zip and a folder named Security Check should appear.
* Open the Security Check folder and double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.
Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.
**************************************************
Please download ComboFix (http://img7.imageshack.us/img7/4930/combofix.gif) from BleepingComputer.com (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Alternate link: GeeksToGo.com (http://subs.geekstogo.com/ComboFix.exe)
Rename ComboFix.exe to commy.exe before you save it to your Desktop
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools A guide to do this can be found here (http://www.bleepingcomputer.com/forums/topic114351.html)
Click Start>Run then copy paste the following command into the Run box & click OK "%userprofile%\desktop\commy.exe" /stepdel
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console[/list]
(http://img.photobucket.com/albums/v666/sUBs/Query_RC.gif)
Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
(http://img.photobucket.com/albums/v666/sUBs/RC_successful.gif)
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply.
If you have problems with ComboFix usage, see How to use ComboFix (http://www.bleepingcomputer.com/combofix/how-to-use-combofix)