Computer Hope
Microsoft => Microsoft Windows => Windows XP => Topic started by: dslauson on January 24, 2011, 09:49:08 AM
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My work laptop (Lenovo 510W / XP Pro SP3 / Intel Core i7 CPU / 3 GB RAM / NVidia Quadro FX 880M ) behaves fine when connected to the work network. However, when I'm offline, or on a different network, file operations in explorer become painfully slow. Like, sometimes just clicking on a file will cause the hourglass for several seconds before it appears as selected. If I connect to the VPN, however, the problem goes away.
During these slow file operations, the task manager shows 99% idle, and there is plenty of memory available. I do not have offline files enabled or anything of that nature.
I have submitted tickets and talked to a couple people in my IT department, and they are stumped as well, though it seems other people have made similar complaints. I have done some googling, but haven't been able to find a solution.
Here's a list of SW I'm running that might be relevant:
Malware Protection: Trend Micro OfficeScan 10.0 SP1
VPN Client: Check Point SecureClient
I'm a software engineer with a bachelors degree in CS, but my Windows admin skills are not that great. Any troubleshooting help would be appreciated.
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This normally happens because something on your machine (like shortcuts or file sync) is trying to find your network. When your not connected it still tries and and tries. When you try to open something it has to time out.
Are you part of a domain? Does it have some policy for file sync? Really this would be a guessing game until you found out what is trying to connect to your domain.
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Yes, I'm part of a domain. I'm not aware of any file sync policy, and the IT guys didn't mention anything like that. I do know that explorer's offline files feature is disabled. Do you have a suggestion for how to find out what is trying to connect to my domain? Some kind of network diagnostics software or something?
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HJT Log, in case it is helpful.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:26:56 PM, on 1/24/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\WiFi\bin\S24EvMon.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_Watchdog.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe
C:\Program Files\Connected\AgentSrv.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\Lenovo\HOTKEY\tpnumlk.exe
C:\Program Files\Cobian Backup 10\cbVSCService.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\ThinkPad\Utilities\DOZESVC.EXE
C:\WINDOWS\system32\DWRCS.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\src\tornado\2.2\SETUP\x86\win32\lmgrd.exe
C:\WINDOWS\system32\QosServM.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\src\tornado\2.2\SETUP\x86\win32\wrsd.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LENOVO\HOTKEY\MICMUTE.exe
C:\Program Files\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\Program Files\NVIDIA Corporation\Performance Drivers\nvPDsvc.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
c:\program files\lenovo\system update\suservice.exe
C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\src\tornado\2.2\host\x86-win32\bin\wtxregds.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\Program Files\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Trend Micro\OfficeScan Client\TmPfw.exe
C:\Program Files\Trend Micro\OfficeScan Client\CNTAoSMgr.exe
C:\WINDOWS\system32\DWRCST.exe
C:\PROGRA~1\Lenovo\HOTKEY\tpnumlkd.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\CheckPoint\SecuRemote\bin\SR_GUI.Exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\Lenovo\NPDIRECT\TPFNF7SP.exe
C:\WINDOWS\system32\TpShocks.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\Program Files\Lenovo\HOTKEY\TPFNF6R.exe
C:\WINDOWS\system32\ICO.EXE
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\WINDOWS\system32\FSRremoS.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe
C:\WINDOWS\system32\Pelmiced.exe
C:\Program Files\Cobian Backup 10\cbInterface.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SlickRun\sr.exe
C:\Program Files\netinst\NiAgnt32.exe
C:\Program Files\CCTray\cctray.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://worknet.bct.gambro.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: (no name) - {472734EA-242A-422b-ADF8-83D1E48CC825} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: AvayaIEHlprObj Class - {E6DF0B46-7D6F-407A-A6A2-62D17A021A9A} - C:\Program Files\Avaya\Avaya IP Softphone\AvayaWebDial.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPFNF7] C:\PROGRA~1\Lenovo\NPDIRECT\TPFNF7SP.exe /r
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [LENOVO.TPFNF6R] C:\Program Files\Lenovo\HOTKEY\TPFNF6R.exe
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [PWRESET] C:\Program Files\Avaya\Avaya IP Softphone\IP Service Provider\pwreset.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NUSB3MON] "C:\Program Files\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
O4 - HKLM\..\Run: [IMSS] "C:\Program Files\Intel\Intel(R) Management Engine Components\IMSS\PIconStartup.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [kix32] c:\windows\kix32.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe" /hide
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Cobian Backup 10 Interface] "C:\Program Files\Cobian Backup 10\cbInterface.exe" -service
O4 - HKLM\..\Run: [DameWare MRC Agent] C:\WINDOWS\system32\DWRCST.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SlickRun] "C:\Program Files\SlickRun\sr.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\dslausb\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - S-1-5-18 Startup: CCTray.lnk = C:\Program Files\CCTray\cctray.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: CCTray.lnk = C:\Program Files\CCTray\cctray.exe (User 'Default user')
O4 - Startup: CCTray.lnk = C:\Program Files\CCTray\cctray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://worknet.bct.gambro.net
O15 - Trusted Zone: *.apple.com
O15 - Trusted Zone: *.itunes.com
O16 - DPF: {00134F72-5284-44F7-95A8-52A619F70751} (ObjWinNTCheck Class) - https://usbsav11:4343/officescan/console/html/ClientInstall/WinNTChk.cab
O16 - DPF: {08D75BC1-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment SetupCtrl Class) - https://usbsav11:4343/officescan/console/html/ClientInstall/setup.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1267053688781
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = bct.gambro.net
O17 - HKLM\Software\..\Telephony: DomainName = bct.gambro.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = bct.gambro.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = bct.gambro.net,grp.gambro.net,gambro.net
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = bct.gambro.net
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = bct.gambro.net,grp.gambro.net,gambro.net
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = bct.gambro.net,grp.gambro.net,gambro.net
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\NetInst\NiAMH.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Connected Agent Service (AgentSrv) - Connected Corporation - C:\Program Files\Connected\AgentSrv.EXE
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Cobian Backup 10 Volume Shadow Copy service (cbVSCService) - CobianSoft, Luis Cobian - C:\Program Files\Cobian Backup 10\cbVSCService.exe
O23 - Service: Cobian Backup 10 (CobianBackup10) - Luis Cobian, CobianSoft - C:\Program Files\Cobian Backup 10\cbService.exe
O23 - Service: Lenovo Doze Mode Service (DozeSvc) - Lenovo. - C:\Program Files\ThinkPad\Utilities\DOZESVC.EXE
O23 - Service: DameWare Mini Remote Control (DWMRCS) - DameWare Development LLC - C:\WINDOWS\system32\DWRCS.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: FLEXlm Service 1 - GLOBEtrotter Software Inc. - C:\src\tornado\2.2\SETUP\x86\win32\lmgrd.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo. - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: iClarityQoSService - AVAYA Communication - C:\WINDOWS\system32\QosServM.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lenovo Microphone Mute (LENOVO.MICMUTE) - Lenovo Group Limited - C:\Program Files\LENOVO\HOTKEY\MICMUTE.exe
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: NetInstall Service (NIAIServ) - enteo Software GmbH - C:\Program Files\NetInst\NiAiServ.exe
O23 - Service: NetInstall Executive (NiExServ) - enteo Software GmbH - C:\Program Files\NetInst\NiExServ.exe
O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
O23 - Service: NVIDIA Performance Driver Service - Unknown owner - C:\Program Files\NVIDIA Corporation\Performance Drivers\nvPDsvc.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Power Manager DBC Service - Unknown owner - C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: RoxMediaDB10 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
O23 - Service: Intel(R) PROSet/Wireless WiFi Service (S24EventMonitor) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\S24EvMon.exe
O23 - Service: Check Point VPN-1 Securemote service (SR_Service) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
O23 - Service: Check Point VPN-1 Securemote watchdog (SR_Watchdog) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_Watchdog.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: System Update (SUService) - Lenovo Group Limited - c:\program files\lenovo\system update\suservice.exe
O23 - Service: ThinkVantage Registry Monitor Service - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: OfficeScan NT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
O23 - Service: OfficeScan NT Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\TmPfw.exe
O23 - Service: OfficeScan NT Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\TmProxy.exe
O23 - Service: Tornado Registry - Unknown owner - C:\src\tornado\2.2\host\x86-win32\bin\wtxregds.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.exe
O23 - Service: On Screen Display (TPHKSVC) - Lenovo Group Limited - C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: TVT Scheduler - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
O23 - Service: Intel(R) Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
--
End of file - 17447 bytes
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If you are part of a domain when you first sign into your computer you should have the box that request your user ID and password. Below these two fields you might have a fiels that shows the domain you are signing into. If so there should be a drop down arrow in the field and you should have the option of selecting your domain or "this computer". Give "this computer" a try and see what happens.
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Try using this MS Support link if it can make a difference. If not, then you could always revert back the default startup... --> http://support.microsoft.com/kb/841571 (http://support.microsoft.com/kb/841571)