Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: PyroGraphix on March 17, 2011, 01:36:34 PM

Title: HELP Please... stressed out, cant find problem
Post by: PyroGraphix on March 17, 2011, 01:36:34 PM
Seeking help from all you computer guru's.

Having a problem getting past the age verification page on MillerHighLife.com.
I can get into the website by putting my age in (36) and then it loads the home page... I go to the extra link on the left side of page and brings up another age verification page, this is where the problem starts... the site boots me back to the home page. Will not let me into the "extras" have points to put in for a friend that doesn't have internet connection.

I have tried clearing my cookies, accepting all cookies, downloading Flash player 10.2, ran virus scans, have not added or loaded anything to the system, just too name a few.
Thing is that it use to work just fine... doesn't work now on desktop and laptop.
Need Help... really getting frustrated on finding the problem, and have no one else to turn too but you all.  8)
Thanks everybody
Title: Re: HELP Please... stressed out, cant find problem
Post by: Allan on March 17, 2011, 02:07:11 PM
I suggest you contact their webmaster.
Title: Re: HELP Please... stressed out, cant find problem
Post by: PyroGraphix on March 17, 2011, 02:31:40 PM
I contacted Miller yesterday... they told me no reported problem and basically it was my problem.
She the lady from Miller that was helping me told me that her side was working just fine and she could get on the page without a hitch.
She also said to delete cookies and allow cookies... still no go.
Title: Re: HELP Please... stressed out, cant find problem
Post by: Salmon Trout on March 17, 2011, 02:58:43 PM
Are you really 36? Have you tried a different browser?

Title: Re: HELP Please... stressed out, cant find problem
Post by: PyroGraphix on March 17, 2011, 03:08:27 PM
Really I am 35 but birthday coming up 28th of March born in 75... really dont know what that has to do with anything but, yeah I have tried another browser... firefox on desktop and google chrome on laptop
Title: Re: HELP Please... stressed out, cant find problem
Post by: Salmon Trout on March 17, 2011, 03:38:33 PM
I had the same thing. Maybe the Extras part of the website is busted? Maybe the lady at Miller didn't understand the problem.
Title: Re: HELP Please... stressed out, cant find problem
Post by: PyroGraphix on March 17, 2011, 04:41:28 PM
Funny you say that.... just called Miller again, wouldnt you know I talked to the same lady as I did yesterday, Samantha.
She still says its my problem... and I DO think she understands the problem. She claims shes/Miller had no complaints for this matter and said if there was a problem with the site she would have heard about it, but I was the only complaint.
And yes... On your post before you edited it... I was putting the right format in for the DOB.
I have close to 30000 points and would like too spend them but cant.

So the problem is not on my side of things? My phone brings up the "extras" part of the site but its not moble friendly... once I get in there cant slide around
Title: Re: HELP Please... stressed out, cant find problem
Post by: Allan on March 17, 2011, 04:45:46 PM
Have you tried logging on with a different browser?
Title: Re: HELP Please... stressed out, cant find problem
Post by: PyroGraphix on March 17, 2011, 05:01:08 PM
Yes... see above post
firefox and google chrome
Title: Re: HELP Please... stressed out, cant find problem
Post by: jason2074 on March 17, 2011, 06:03:29 PM
Quote
I go to the extra link on the left side of page and brings up another age verification page, this is where the problem starts... the site boots me back to the home page.
Just followed the link on homepage,extras and redirecting back and it happens on my firefox browser too... So what should be the actual page when clicking the extras?

Edit : Have tried the same in IE8 and is now loading a new page and... Success! It prompts me now to Login for an email and a password. Is this the next page you are having problem with?

Title: Re: HELP Please... stressed out, cant find problem
Post by: PyroGraphix on March 17, 2011, 07:30:06 PM
Yes that is the page... should take you to the gear side of things, sounds like you can load it and I can't. :'(
Just want to figure it out... I do appreciate all help I have been given. Need a solution. Got to be something simple, I hope anyways.
Title: Re: HELP Please... stressed out, cant find problem
Post by: JJ 3000 on March 17, 2011, 07:52:16 PM
Try right clicking on the extras link and choose open in new tab.
Title: Re: HELP Please... stressed out, cant find problem
Post by: BC_Programmer on March 17, 2011, 09:26:20 PM
She claims shes/Miller had no complaints for this matter and said if there was a problem with the site she would have heard about it, but I was the only complaint.

I don't know why, but to me this always sounds like an asspull when support staff say "Well, nobody else has reported a problem" or "I haven't heard any complaints".

Well, you're hearing one NOW aren't you?

In any case, use IE and it should work, judging by the others who have tried and succeeded.
Title: Re: HELP Please... stressed out, cant find problem
Post by: Spoiler on March 18, 2011, 12:46:43 PM
Try to add the site to your compatiblity list in IE

Title: Re: HELP Please... stressed out, cant find problem
Post by: PyroGraphix on March 18, 2011, 03:18:07 PM
Right clicking link does not work... it brings up seperate window anyways
Added the site to the compatibility list... still no go.

Was at work today... got on their computer (I am a sub contractor, so I work out of a van) and the site loaded just fine.
Gotta be a problem in my machines... just downloaded IE8 on desktop, and still won't load.

What am I missing?  :-\
Title: Re: HELP Please... stressed out, cant find problem
Post by: patio on March 18, 2011, 03:25:21 PM
Your infected...
Title: Re: HELP Please... stressed out, cant find problem
Post by: PyroGraphix on March 18, 2011, 03:26:41 PM
Someone has messaged me through your site and suggested that my IP ID is marked.
Do you all think I should unplug everything for 5 min and try to get a new IP address? or overnight tonight?
Think this may be the cause?

Infected? with a virus? scan does not pick it up
Title: Re: HELP Please... stressed out, cant find problem
Post by: PyroGraphix on March 18, 2011, 05:41:17 PM
Virus scan picked up a virus in java on desktop.. trying to clear now. Running
would this affect both computers? Both run off the same modem. Desktop is wired and laptop is wifi.
I will keep you all posted.
Title: Re: HELP Please... stressed out, cant find problem
Post by: Spoiler on March 21, 2011, 07:38:25 AM
You have any firewalls blocking SSL? Maybe the site uses a secure connection.

Title: Re: HELP Please... stressed out, cant find problem
Post by: PyroGraphix on April 07, 2011, 06:12:19 PM
All is good.... fixed the problem by running another scan.
my malware protection updated with new program and cleaned my desktop.
points in and points spent.
Thanks all for your time, you are all the bestest. ;D
Title: Re: HELP Please... stressed out, cant find problem
Post by: Geek-9pm on April 07, 2011, 10:36:37 PM
One question, after all that are you -
still drinking Miller?
Title: Re: HELP Please... stressed out, cant find problem
Post by: PyroGraphix on April 08, 2011, 04:33:28 PM
One question, after all that are you -
still drinking Miller?

Too funny!
Nope... actually I havent drank since early January.
Just glad I got the problem solved... laptop though still cannot get to the extra art of the site.
Thanks again everybody! You all rock  ;D