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Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: dante10k on May 17, 2011, 06:03:50 PM

Title: LINKSYS ROUTER: Internet cuts
Post by: dante10k on May 17, 2011, 06:03:50 PM

For a split second my internet cuts out. this includes ventrilo somtimes and any other online game. before setting up the router i have this never happened. can somone give me a solution to this problem please. my linksys router model is "BEFSR41"

- Thanks.

Title: Re: LINKSYS ROUTER: Internet cuts
Post by: johnmarkcausin on May 17, 2011, 07:21:10 PM

First isolate what causes the problem. You can connect directly to the modem. If issue is the same call your Internet Service Provider.
If if works perfectly when connected directly to the modem then you just ruled out an Modem or ISP concern. Then you might want to update the firmware of your router. To do that safely, please contact linksys. I am aware that every model number has different model numbers thus they have different firmware updates.

Thank you very much!