Computer Hope
Software => Computer viruses and spyware => Topic started by: khanjee on June 04, 2011, 06:47:05 AM
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Hi all respected Fellows,
I have have a problem , i tried my best but could not solve this Please Help ?
In my Flash Drive there are two viruses or files called ,
vgyn6ewc.exe
autorun.inf
My Nod32 is updated , but when i scan, it shows viruses but does not remove them ?
I can not format my Flash Drive ? I can not copy date in my flash or from flash drive to other computer.
and also this message appear ,
this disk wight protected remove the wright protection or use another disk
I work in a office , i need in a day variuos time to transfer my data , but due to above problem i am unable .
Kindly help me to solve this problem ,
Desperately waiting.
always regards
waiting.
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Here is my hijackthis Report.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:17:10 PM, on 6/4/2011
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\USB Disk Security\USBGuard.exe
C:\Documents and Settings\786\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\CAP3RSK.EXE
C:\WINDOWS\system32\CNAB4RPK.EXE
C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\CAP3SWK.EXE
C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\CAP3SWK.EXE
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://webmail.ptcl.net.pk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: Plugin Class - {56CD20F0-7C09-11D5-A768-0050042307CE} - C:\Program Files\SAP\SAP Tutor\PlayerIE.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O3 - Toolbar: FlashGet - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\Program Files\FlashGet\fgiebar.dll
O3 - Toolbar: &Save Flash - {4064EA35-578D-4073-A834-C96D82CBCF40} - C:\Program Files\Save Flash\SaveFlash.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [USB Antivirus] C:\Program Files\USB Disk Security\USBGuard.exe
O4 - HKLM\..\Run: [NoAutorun] C:\DOCUME~1\786\LOCALS~1\Temp\Rar$EX04.850\NoAutorun.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\786\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {9D614E8E-03AA-11D3-90FC-0040C7157029} (PDMSInstallerCtl Class) - http://www.pakdata.com/download/PDMSInstaller.cab
O16 - DPF: {CAAE28D1-ADCC-11D1-BD4D-004845401881} (Urdu98 Control) - http://www.pakdata.com/download/urduplugin.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{EC7C1DC9-CB1C-47F2-BE80-C0ACD097525B}: NameServer = 10.255.240.51,10.255.248.51,10.255.252.24
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
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End of file - 5575 bytes
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Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.
1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.
If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
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First of all, you don't have the latest Service Package 3 for XP. Please go to the MS site, download and install it.
Download Panda USB and AutoRun Vaccine (http://majorgeeks.com/Panda_USB_and_AutoRun_Vaccine_d6029.html) and save it to your desktop.
* Extract (unzip) the file to your desktop and a folder named USBVaccine will be created.
* Open that folder and double-click on USBVaccine.exe to start the program.
* Click Run
* Click the button to Vaccinate computer.
* Insert your USB flash drive.
* When the name of the drive appears in the dialog box, click the button to Vaccinate USB drive(s).
* Exit Panda USB and AutoRun Vaccine when done.
Note: Computer AutoRun Vaccination will prevent any AutoRun file from running, regardless of whether the removable device is infected or not. USB Vaccination disables the autorun file so it cannot be read, modified or replaced by malicious code. The Panda Resarch Blog (http://research.pandasecurity.com/archive/Panda-USB-and-AutoRun-Vaccine.aspx) advises that once USB drives have been vaccinated, they cannot be reversed except with a format. If you do this, be sure to back up your data files first or they will be lost during the formatting process.
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You can configure these two scanners to run on your USB drive as well as your computer.
SUPERAntiSpyware
If you already have SUPERAntiSpyware be sure to check for updates before scanning!
Download SuperAntispyware Free Edition (SAS) (http://www.superantispyware.com/download.html)
* Double-click the icon on your desktop to run the installer.
* When asked to Update the program definitions, click Yes
* If you encounter any problems while downloading the updates, manually download and unzip them from here
* Next click the Preferences button.
•Under Start-Up Options uncheck Start SUPERAntiSpyware when Windows starts
* Click the Scanning Control tab.
* Under Scanner Options make sure only the following are checked:
•Close browsers before scanning
•Scan for tracking cookies
•Terminate memory threats before quarantining
•Please leave the others unchecked
•Click the Close button to leave the control center screen.
* On the main screen click Scan your computer
* On the left check the box for the drive you are scanning.
* On the right choose Perform Complete Scan
* Click Next to start the scan. Please be patient while it scans your computer.
* After the scan is complete a summary box will appear. Click OK
* Make sure everything in the white box has a check next to it, then click Next
* It will quarantine what it found and if it asks if you want to reboot, click Yes
•To retrieve the removal information please do the following:
•After reboot, double-click the SUPERAntiSpyware icon on your desktop.
•Click Preferences. Click the Statistics/Logs tab.
•Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
•It will open in your default text editor (preferably Notepad).
•Save the notepad file to your desktop by clicking (in notepad) File > Save As...
* Save the log somewhere you can easily find it. (normally the desktop)
* Click close and close again to exit the program.
*Copy and Paste the log in your post.
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Malwarebytes' Anti-Malware (MBAM)
If you already have Malwarebytes be sure to check for updates before scanning!
Download Malwarebytes Anti-Malware (http://www.besttechie.net/tools/mbam-setup.exe) and save it to your desktop. Alternate download link (http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe)
•Double-click mbam-setup.exe and follow the prompts to install the program.
•Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
•If you encounter any problems while downloading the updates, manually download them from here (http://www.malwarebytes.org/mbam/database/mbam-rules.exe) and just double-click on mbam-rules.exe to install.
•If an update is found, it will download and install the latest version.
•Once the program has loaded, select Perform Quick Scan, then click Scan.
•When the scan is complete, click OK, then Show Results to view the results.
•Be sure that everything is checked, and click Remove Selected.
•When completed, a log will open in Notepad. Save it to a convenient location like the Desktop.
•The log is also automatically saved and can be viewed later by clicking the Logs tab in MBAM.
•Copy and Paste the contents of the report in your reply.
•Exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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Message appear,
Vaccination not possible ?
Error backing up the original file AUTORUN.INF
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Ok. Please try running SAS and MBAM and scan your flash drive then try the vaccination again.
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Brother ,
I format my C: Drive and installed Panda USB and AutoRun Vaccine ,
i am ok now,
but guide me ,
what kind of program i should installed after windows format ?
Please guide,
always regards
waiting.
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i am ok now,
Were you able to vaccinate your USB flash drive. Remember, it was/is infected.
what kind of program i should installed after windows format ?
If you mean for Security, here's a list. First of all, make sure that you get all your MS Windows updates. This is very important. Next, a good Anti-Virus program kept up-to-date at all times. See list below.
A good third-party firewall (see list below) and so some anti-spyware programs. (below.
Remember to only install one antivirus!
1) Avast! Home Edition (http://www.majorgeeks.com/Avast_Home_Edition_d1968.html)
2) AVG Free Edition (http://www.majorgeeks.com/download.php?det=886)
3) Avira AntiVir Personal (http://www.majorgeeks.com/AntiVir_Personal_Edition_7_d955.html)
4) Microsoft Security Essentials for Windows Vista\Windows 7 (http://majorgeeks.com/Microsoft_Security_Essentials_for_Windows_VistaWindows_7_d6242.html) - 64 bit Download (http://majorgeeks.com/downloadget.php?id=6242&file=5&evp=9112d44b71f157fc5d7fcd7724b088ca)
4-a) Microsoft Security Essentials for Windows XP (http://www.microsoft.com/security_essentials/)
5) Comodo Antivirus (http://www.majorgeeks.com/Comodo_AntiVirus_d5109.html) (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" if you choose this one)
6) PC Tools AntiVirus Free Edition (http://www.majorgeeks.com/PC_Tools_AntiVirus_Free_Edition_d5469.html)
It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.
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Firewalls protect against hackers and malicious intruders. You need to download a free firewall from one of these reliable vendors.
Remember only install ONE firewall
1) Comodo Personal Firewall (http://www.majorgeeks.com/Comodo_Personal_Firewall_d5033.html) (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and uncheck any HopSurf and/or Ask.com options if you choose this one)
2) Online Armor (http://www.majorgeeks.com/Online_Armor_Free_d4872.html)
3) Agnitum Outpost (http://www.majorgeeks.com/Outpost_Firewall_Free_d1056.html)
4) PC Tools Firewall Plus (http://www.majorgeeks.com/PC_Tools_Firewall_Plus_d5470.html)
If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.
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I suggest using WOT - Web of Trust (http://www.mywot.com/). WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.
SpywareBlaster (http://www.javacoolsoftware.com/spywareblaster.html)- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer (http://www.bleepingcomputer.com/forums/tutorial49.html) from Spyware and Malware
* If you don't know what ActiveX controls are, see here (http://www.webopedia.com/TERM/A/ActiveX_control.html)
Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. (http://www.safer-networking.org/en/spybotsd/index.html) Guide: Use Spybot's Immunize Feature (http://www.bleepingcomputer.com/tutorials/tutorial43.html#immunize) to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ (http://www.safer-networking.org/en/faq/index.html)
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Brother,
thanks for all above which you posted.
When i use my USB Flash , although the autorun.inf file does not run but it still exist in flash drive ?
Why ?
how can i remove this,
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Formatting the flash drive should remove it.