Computer Hope

Hardware => Hardware => Topic started by: kelsyhb on August 20, 2011, 10:14:14 AM

Title: Certain keys on keyboard not working
Post by: kelsyhb on August 20, 2011, 10:14:14 AM
Hi, this is my first post on these forums so I hope I am posting in the right area!

After eight months of sitting in my closet infected with a virus, I finally took my Dell Inspiron 1525 to a computer repair store and had a new HD installed. It's working great and after being stuck with an Acer netbook during the Dell's hiatus, I'm happy as a clam.

However, some of the keys on the keyboard are not working, and if I remember right, weren't working before the virus took the Dell out of commission. As far as I know, the keys that are not working are: Esc, Delete, and the down arrow key. The guy who fixed my laptop said he couldn't fix the keys, which I thought was kind of odd, as it seems like a pretty trivial task compared to saving all my data and installing a new HD, but then again I know nothing about repairing computers.

Anyone have an idea of what might be causing just these keys to not work? I should say that about a year ago the laptop fell off my bed (oops) and I had to have the power jack repaired, but in all honesty I can't remember if the keys stopped working right after the fall or if it took a while.

Obviously these keys aren't necessary for me to be able to use the laptop but would be handy to have them back so I don't always have to switch to the trackpad.

I am running Windows Vista Home Basic.
Title: Re: Certain keys on keyboard not working
Post by: Geek-9pm on August 20, 2011, 10:34:01 AM
Buy a cheap keyboard on eBay...





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Title: Re: Certain keys on keyboard not working
Post by: TechGeek on August 20, 2011, 10:24:00 PM
Try popping the keys off and cleaning under them. There's always some hair and lint under the keys, but I'm not sure if that could stop them from working.
Title: Re: Certain keys on keyboard not working
Post by: kelsyhb on August 21, 2011, 09:05:38 AM
Try popping the keys off and cleaning under them. There's always some hair and lint under the keys, but I'm not sure if that could stop them from working.

I did that, bought a can of condensed air (or whatever it's called) (it came with a thin little straw for precision) for the task. Got some pet hairs and a couple crumbs out, but nothing has changed.