Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: 1jason2 on October 12, 2011, 01:03:33 AM

Title: word 2000/windows XP, won't print properly
Post by: 1jason2 on October 12, 2011, 01:03:33 AM

I am having difficulty printing Word documents as they seem to be printing lightly and only about 1/2 of the line of text as in it's cut off either the top or bottom all the way across the line or skips lines here and there.  I can print everything else just fine such as web pages and PDF's and PowerPoint, emails, etc.  I have a new ink cartridge in there and seems like there are no other issues other than with Word.  Is there an easy fix or do I have to try reinstalling the program software or what?  The problem is, I am totally unaware as to where I put the CD, whoops.  Just wondering if it is a registry error or incompatibility or something simple or common.  Thanks for any help.

It was suggested I try a free word processing program and I tried Abiword and it printed the same way.         

Title: Re: word 2000/windows XP, won't print properly
Post by: patio on October 12, 2011, 08:27:08 AM

If it's done it in more than one word processing app then chances are very good that it's the printer that's at fault...

Title: Re: word 2000/windows XP, won't print properly
Post by: quaxo on October 12, 2011, 11:41:04 AM

Make and model of printer?

You don't need the CD. You can get the driver from the manufacturer's site.

Do a nozzle check first (check in printer maintenance options) and if necessary, do a head/nozzle cleaning (also in those options). Also do a head alignment (in the maintenance options too).

If none of those fixes it, reinstall the software. If that doesn't help, as Patio said, there's probably an issue with the printer.