Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: VickieVale on November 25, 2011, 04:10:24 AM

Title: Video card is freezing now after a Windows update
Post by: VickieVale on November 25, 2011, 04:10:24 AM

This is my first time here so please bare with me. After updating Windows 7 a few weeks ago my Gateway laptop began to freeze up and play a continuous screeching sound. A pop up box at bottom mentioned video driver stopped responding (to that effect). Some one said go to gateway and update the driver. Did that but their were 5 or 6 drivers. How do i know which one? And when im in my device manager where i can update driver, i try but it says its up to date. Any insight would be great!!! I'm a pro in the comp basics so please you  may need to explain this to me like a 5th grader.

Title: Re: Video card is freezing now after a Windows update
Post by: Transfusion on November 25, 2011, 04:16:26 AM

What is the make and model of your Gateway laptop? What version of Windows 7 are you using?