Computer Hope

Software => Computer games => Topic started by: nitelife2989 on November 28, 2011, 06:33:29 PM

Title: Skyrim crashing to desktop.
Post by: nitelife2989 on November 28, 2011, 06:33:29 PM
Hello I just bought Skyrim and i am having trouble playing the game. i recently bought a new videocard "560 TI 820 clock" and the problem i had with the current and old video card was it
crashes randomly to the desktop closing the game and losing all progress. the AUTO detect setting set for high setting but i changed them to medium to see if the problem persist and it did.
ive reinstalled the game 3 times so far. all drivers are up to date. im at a loss as to why this is happening.

and help/advice is appreciated thanks.
Specs listed below....

motherboard - intel dp55wb
Processor      - i5 2.67 Ghz cpu 750
HDD               - 1TB western digital 7200 RPM
PSU               -  700W fatality
Ram               -  6 Gb DDR3 1333 Mhz (3x @ GB sticks)
Video card     - 560 TI nvidia
OS                 - Windows 7 prof 64 bit
Title: Re: Skyrim crashing to desktop.
Post by: Geek-9pm on November 28, 2011, 11:22:23 PM
Next time it crashes, try to write down the error message. Or go into the event log and see if you can find out what happened.
Title: Re: Skyrim crashing to desktop.
Post by: quaxo on November 29, 2011, 12:56:00 AM
Frequent random crashing seems to be a serious issue with Skyrim. Official "report your crash" thread sticky on their forums:
http://forums.bethsoft.com/index.php?/topic/1270631-crashes-during-gameplay/

37 pages of people posting about their crashes so far. Seems doing just about anything in this game will crash it. Surprised it got released if it's as bad as it looks from that thread. Reminds me of a beta test.

The game has only been out a little over two weeks, a lot of the crashing will probably get fixed in the first patch after they find the cause for enough issues.
Title: Re: Skyrim crashing to desktop.
Post by: nitelife2989 on November 29, 2011, 02:03:35 PM
There is no error message when it crashes where can i find the event log..?

ive been though pages of pages of sites and none of the fixes worked.. im looking through the link quaxo gave me maybe ill find something there.

cant wait for first patch =)

Title: Re: Skyrim crashing to desktop.
Post by: Raven19528 on November 30, 2011, 04:05:10 PM
Go to your start - run (or variation thereof) and type "mmc eventvwr.msc"

That will open up your event viewer and you should be able to find the error in there under Windows Logs, probably in the application log, but maybe in the system log.
Title: Re: Skyrim crashing to desktop.
Post by: nitelife2989 on November 30, 2011, 04:20:02 PM
Here is one of the events i was able to find....

Faulting application name: TESV.exe, version: 1.1.21.0, time stamp: 0x4ea9b052
Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba58
Exception code: 0xc0000029
Fault offset: 0x000907b6
Faulting process id: 0x140c
Faulting application start time: 0x01cca2301abd9bcd
Faulting application path: c:\program files (x86)\steam\steamapps\common\skyrim\TESV.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 62547253-0e2b-11e1-a328-001cc0fba6dc
Title: Re: Skyrim crashing to desktop.
Post by: nitelife2989 on November 30, 2011, 05:28:15 PM
i was just playing and it crashed and i cannot find any event log for this....
as if it never happen.
Title: Re: Skyrim crashing to desktop.
Post by: 2rani on December 03, 2011, 01:59:21 PM
You should have a look at this page, it's got fixes for most Skyrim-related issues.
http://segmentnext.com/2011/11/11/skyrim-crashes-freezes-sound-keys-errors-fps-lag-textures-and-fixes/#ixzz1dPtwJyWa (http://segmentnext.com/2011/11/11/skyrim-crashes-freezes-sound-keys-errors-fps-lag-textures-and-fixes/#ixzz1dPtwJyWa)

Concerning the crashing to desktop:

15# Crash To Desktop Fix

Go to Start > Control Panel > Sound.
In the Playback tab, right-click on Speakers (or whatever has a green tick next to it), then click Properties.
In the advanced tab on this new window, select 24 bit, 44100Hz (Studio Quality) in the drop down menu.
Title: Re: Skyrim crashing to desktop.
Post by: nitelife2989 on December 03, 2011, 06:00:52 PM
I noticed that there is 3"sound" fixes one at 44100HZ 24 bit , one at 44100HZ 16 bit and, one at 96000HZ 16 bit. ive tried all 3 and none worked.
ive also tried the nvidia control pannel to change settings that also didnt work.
i tried setting the shading settings to low and all other settings on medium and nothing.

They did release a patch to fix some glitches but it didnt fix the CTD problem.
hoping they will release more patches soon.

If there is any others fixes you come across i would be happy to give them a shot.
i should add that it only crashes maybe once a hour seems to be the average time.
Title: Re: Skyrim crashing to desktop.
Post by: nitelife2989 on December 10, 2011, 11:48:37 PM
Just a update... they have released patch 1.2 and 1.3 and still the issue persist.