Computer Hope
Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: dennisjf1 on December 05, 2011, 06:05:30 PM
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Hi all
Dell Studio XPS 1640, Windows 7, 64-bit, Home Premium SP 1, Bios A10 factory, I have tried, bios updates A12, A14 and A15, all will the result: error, cannot continue because… 1. no battery, , yes battery was at full charge, This has been going on for 9 months, I have posted this question to Dell Forums: no help at all, Called Dell Tech support: she checked everything and said the battery was bad, but would not warranty it because it was one year old. last week I bought a new battery and tried the Bios updates again, same problem, and yes battery was at full charge, have tried doing bios update in safe mode, no help, have used Dell and non Dell Drivers, used DriverMax to make sure all driver was up to date. old battery was Dell 6 cell factory, new battery non Dell, 9 cell, I used the Dell recommended battery model # for my laptop for new battery. Everything works fine, with or with out the battery & no AC
Also this laptop came from the factory as Vista, and the Windows 7 software came from Dell.
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all will the result: error, cannot continue because… 1. no battery, , yes battery was at full charge,
When they say battery, they probably mean the CMOS battery which is different from the normal laptop battery. It's a small coin sized battery located on the motherboard. You probably need to replace that.
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Why are you flashing the BIOS on a relatively new laptop ? ?
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Why are you flashing the BIOS on a relatively new laptop ? ?
Right. There should be no need to do this. Is it possible the laptop battery died while you were flashing the BIOS? If so, you're probably screwed :'(
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Thank You Linux711
Is this battery easy to replace or were can I find directions on changing this battery
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Why are you flashing the BIOS on a relatively new laptop ? ?
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Is this battery easy to replace or were can I find directions on changing this battery
I'm sure you can find some tutorials on google, but I am NOT SURE that this is the problem. I was just speculating. What if you run the laptop plugged in without its battery. Does it work?
Also, as patio said, there is no reason to flash the BIOS unless you were specifically instructed to for some reason.
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Everything works fine, with or with out the battery & no AC
Wait what. I just reread your post and now I'm confused.
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Everything else works fine, with or with out the battery & AC
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So you are saying that even though it shows the message "all will the result: error, cannot continue because", it still works anyway? If that is the case, then I am almost certain that it is the CMOS battery.
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To Linux711
I removed the cosmos battery and took it and had it tested, he said it showed 3 Volt which is what it should be.
I tried ruining the bios update again A14 and A15, same error: cannot continua because.. 1 no battery, tried ruining the update as you said, with AC unplugged, same result.
Dell recommended that I at least update to A14. A15 fixed a problem with Lo Jack which I use,
I meant everthing is running fine AC or not except for the Bios update, except now the broadband manager is not working, so I need to fix it.