Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: mis2ko on January 10, 2012, 04:01:21 PM

Title: Cannot Open Files
Post by: mis2ko on January 10, 2012, 04:01:21 PM

I had several viruses and got them fixed, but now when I open files this always opens and I cannot open files.  Help?

[year+ old attachment deleted by admin]

Title: Re: Cannot Open Files
Post by: Allan on January 10, 2012, 04:12:03 PM

http://www.sevenforums.com/tutorials/19449-default-file-type-associations-restore.html

http://www.thewindowsclub.com/file-association-fixer-for-windows-7-vista-released

Title: Re: Cannot Open Files
Post by: mis2ko on January 10, 2012, 05:25:36 PM

Trying to send you a file but it won't load.  Every time I try to open something a box comes on and says the \Abobe cannot read it!

Title: Re: Cannot Open Files
Post by: mis2ko on January 11, 2012, 07:41:23 AM

I deleted the Adobe File but the box still pops up, this time showing Internet Explorer only.

Please Help!

I have been trying to attach a print screen but it won't load.  It is under the

Title: Re: Cannot Open Files
Post by: Allan on January 11, 2012, 08:00:49 AM

Have you followed the steps to repair the file associations?

Title: Re: Cannot Open Files
Post by: mis2ko on January 11, 2012, 08:05:55 AM

I tried but when I try to download it the box pops up and prevents me from doing it.

Title: Re: Cannot Open Files
Post by: Allan on January 11, 2012, 08:16:33 AM

http://support.microsoft.com/kb/950505

Title: Re: Cannot Open Files
Post by: patio on January 11, 2012, 08:19:43 AM

I suspect you are still infected...

http://www.computerhope.com/forum/index.php/topic,46313.0.html

Title: Re: Cannot Open Files
Post by: mis2ko on January 11, 2012, 08:32:39 AM

I am using Windows 7.  Norton Anti-Virus has not found it.

Title: Re: Cannot Open Files
Post by: patio on January 11, 2012, 08:34:01 AM

It takes more than 1 tool these days to clear out Malware...follow the info on the link and post your logs so the Experts can have a looksee...

Title: Re: Cannot Open Files
Post by: mis2ko on January 11, 2012, 08:40:34 AM

I went to: http://support.microsoft.com/kb/950505

It wanted me to go to notepad, but could not find it.  My computer is really screwed up!

Title: Re: Cannot Open Files
Post by: mis2ko on January 11, 2012, 09:13:18 AM

I re-loaded the Norton Disc and went to POWER ERASER, but could not download it!

Title: Re: Cannot Open Files
Post by: reddevilggg on January 11, 2012, 11:16:38 AM

Quote from: patio on January 11, 2012, 08:19:43 AM

I suspect you are still infected...

http://www.computerhope.com/forum/index.php/topic,46313.0.html

Quote from: patio on January 11, 2012, 08:34:01 AM

It takes more than 1 tool these days to clear out Malware...follow the info on the link and post your logs so the Experts can have a looksee...

Title: Re: Cannot Open Files
Post by: mis2ko on January 11, 2012, 12:52:47 PM

I do not understand what you mean.

Title: Re: Cannot Open Files
Post by: Allan on January 11, 2012, 01:07:46 PM

Quote from: patio on January 11, 2012, 08:19:43 AM

I suspect you are still infected...

http://www.computerhope.com/forum/index.php/topic,46313.0.html (http://www.computerhope.com/forum/index.php/topic,46313.0.html)

Please follow the instructions patio posted - let's make sure the system isn't still infected.

Title: Re: Cannot Open Files
Post by: mis2ko on January 11, 2012, 01:17:56 PM

I cannot downlaod anything because the box keeps popping up.

Title: Re: Cannot Open Files
Post by: Allan on January 11, 2012, 01:48:27 PM

Please just post your problem in our malware forum and link back to this thread. Let's see if they have any ideas. Thanks.

Title: Re: Cannot Open Files
Post by: mis2ko on January 11, 2012, 01:58:51 PM

Where is malware.  I searched on ComputerHope and could not find it?  Sorry I feel stupid.

Title: Re: Cannot Open Files
Post by: patio on January 11, 2012, 02:00:21 PM

It was given earlier but here it is again...

http://www.computerhope.com/forum/index.php/topic,46313.0.html

Just clik the link.

Title: Re: Cannot Open Files
Post by: mis2ko on January 11, 2012, 02:33:11 PM

My system tray is removed.

Title: Re: Cannot Open Files
Post by: patio on January 11, 2012, 04:41:53 PM

If this many Windows components keep being buggered you may want to consider a wipe and a clean install...
As of now it's a pigeon - shoot trying to fix one issue at a time...
If you can boot successfully into safemode backup all your important syuff and then have at it...

Title: Re: Cannot Open Files
Post by: mis2ko on January 11, 2012, 06:56:57 PM

I have backed everything up...how do I wipe it clean...keeping all my programs.

Title: Re: Cannot Open Files
Post by: Doug on January 12, 2012, 01:50:53 AM

Try the Malware section.  Click the line below to be taken there right away. 

http://www.computerhope.com/forum/index.php/topic,46313.0.html

Title: Re: Cannot Open Files
Post by: evilfantasy on January 12, 2012, 03:16:57 AM

Worth a try? http://support.microsoft.com/kb/2656106

Title: Re: Cannot Open Files
Post by: mis2ko on January 12, 2012, 07:43:58 AM

argh - I started it (with hope) but when I put in explorer in the search box and clicked..that box came back up and stopped me!

Title: Re: Cannot Open Files
Post by: mis2ko on January 12, 2012, 01:43:10 PM

How do I wipe my computer?