Computer Hope
Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: jewelz on February 01, 2012, 06:35:45 AM
-
Hello,
Quite a few months ago my computer started crashing a lot (blue screens), as I was unable to find a reason for it I wondered if there might be some sort of virus on there and ended up re-formating and reinstalling Windows, everything was OK for a while until it started crashing again recently, it now seems to be a lot more frequent. Having seen some other posts with the same issues I already downloaded and ran Blue Screen View, the results of which are below.
Can anyone help me to figure out what might be the problem please?
By the way, my computer is running: Windows vista.
Thank you.
==================================================
Dump File : Mini013012-02.dmp
Crash Time : 30/01/2012 20:48:43
Bug Check String : KERNEL_STACK_INPAGE_ERROR
Bug Check Code : 0x00000077
Parameter 1 : 0x00000001
Parameter 2 : 0xff252525
Parameter 3 : 0x00000000
Parameter 4 : 0xa957fbc8
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb3f
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18533 (vistasp2_gdr.111025-0338)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cdb3f
Stack Address 1 : ntkrnlpa.exe+76c78
Stack Address 2 : ntkrnlpa.exe+344d8
Stack Address 3 : ntkrnlpa.exe+352cc
Computer Name :
Full Path : C:\Windows\Minidump\Mini013012-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 139,080
==================================================
==================================================
Dump File : Mini013012-01.dmp
Crash Time : 30/01/2012 03:01:24
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x0804ffeb
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82a405e5
Caused By Driver : iastor.sys
Caused By Address : iastor.sys+3a5e5
File Description : Intel Matrix Storage Manager driver - ia32
Product Name : Intel Matrix Storage Manager driver
Company : Intel Corporation
File Version : 7.6.0.1011
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4dfd9
Stack Address 1 : iastor.sys+3a5e5
Stack Address 2 : iastor.sys+3fa06
Stack Address 3 : ntkrnlpa.exe+aa32b
Computer Name :
Full Path : C:\Windows\Minidump\Mini013012-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 139,080
==================================================
==================================================
Dump File : Mini012912-01.dmp
Crash Time : 29/01/2012 20:33:12
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x82504fdf
Parameter 3 : 0xbebc5b4c
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+b5fdf
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18533 (vistasp2_gdr.111025-0338)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+b5fdf
Stack Address 1 : ntkrnlpa.exe+210bb2
Stack Address 2 : ntkrnlpa.exe+4ac7a
Stack Address 3 : ntkrnlpa.exe+49df5
Computer Name :
Full Path : C:\Windows\Minidump\Mini012912-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 139,080
==================================================
==================================================
Dump File : Mini012812-01.dmp
Crash Time : 28/01/2012 03:40:48
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x824f3e7b
Parameter 3 : 0x8eedab8c
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+ede7b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18533 (vistasp2_gdr.111025-0338)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+ede7b
Stack Address 1 : ntkrnlpa.exe+205693
Stack Address 2 : ntkrnlpa.exe+2058fd
Stack Address 3 : ntkrnlpa.exe+205a4e
Computer Name :
Full Path : C:\Windows\Minidump\Mini012812-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 139,080
==================================================
==================================================
Dump File : Mini012112-01.dmp
Crash Time : 21/01/2012 21:29:42
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8253a010
Parameter 3 : 0xba243614
Parameter 4 : 0x00000000
Caused By Driver : aswSnx.SYS
Caused By Address : aswSnx.SYS+34c4c
File Description : avast! Virtualization Driver
Product Name : avast! Antivirus System
Company : AVAST Software
File Version : 6.0.1367.0
Processor : 32-bit
Crash Address : ntkrnlpa.exe+ee010
Stack Address 1 : fltmgr.sys+1e896
Stack Address 2 : fltmgr.sys+1f805
Stack Address 3 : fltmgr.sys+1ff0b
Computer Name :
Full Path : C:\Windows\Minidump\Mini012112-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 139,080
==================================================
==================================================
Dump File : Mini012012-01.dmp
Crash Time : 20/01/2012 18:21:46
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x01437a50
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8253c770
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4dfd9
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18533 (vistasp2_gdr.111025-0338)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4dfd9
Stack Address 1 : ntkrnlpa.exe+ee770
Stack Address 2 : ntkrnlpa.exe+ed858
Stack Address 3 : ntkrnlpa.exe+b2626
Computer Name :
Full Path : C:\Windows\Minidump\Mini012012-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 139,080
==================================================
==================================================
Dump File : Mini011712-01.dmp
Crash Time : 17/01/2012 08:38:13
Bug Check String : APC_INDEX_MISMATCH
Bug Check Code : 0x00000001
Parameter 1 : 0x9695e98b
Parameter 2 : 0x00000000
Parameter 3 : 0xffff0000
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+be98b
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4afe7
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\Mini011712-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 139,080
==================================================
==================================================
Dump File : Mini010912-01.dmp
Crash Time : 09/01/2012 20:31:18
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x824d1fdf
Parameter 3 : 0xae129b4c
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+b5fdf
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18533 (vistasp2_gdr.111025-0338)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+b5fdf
Stack Address 1 : ntkrnlpa.exe+210bb2
Stack Address 2 : ntkrnlpa.exe+4ac7a
Stack Address 3 : ntkrnlpa.exe+49df5
Computer Name :
Full Path : C:\Windows\Minidump\Mini010912-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 139,080
==================================================
==================================================
Dump File : Mini010712-01.dmp
Crash Time : 07/01/2012 20:32:21
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x82503fdf
Parameter 3 : 0xbf0f7414
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+b5fdf
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18533 (vistasp2_gdr.111025-0338)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+b5fdf
Stack Address 1 : ntkrnlpa.exe+21bd9c
Stack Address 2 : ntkrnlpa.exe+21bee0
Stack Address 3 : ntkrnlpa.exe+2177cd
Computer Name :
Full Path : C:\Windows\Minidump\Mini010712-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 139,080
==================================================
==================================================
Dump File : Mini010512-01.dmp
Crash Time : 05/01/2012 19:49:45
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x82500770
Parameter 3 : 0xb32aa96c
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+ee770
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18533 (vistasp2_gdr.111025-0338)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+ee770
Stack Address 1 : ntkrnlpa.exe+ed858
Stack Address 2 : aswSP.SYS+a176
Stack Address 3 : aswSP.SYS+11ac5
Computer Name :
Full Path : C:\Windows\Minidump\Mini010512-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 139,080
==================================================
==================================================
Dump File : Mini120111-01.dmp
Crash Time : 01/12/2011 03:36:45
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x81cfb886
Parameter 3 : 0x8a5226dc
Parameter 4 : 0x00000000
Caused By Driver : NETw4v32.sys
Caused By Address : NETw4v32.sys+bfc44
File Description : Intel® Wireless WiFi Link Driver
Product Name : Intel® Wireless WiFi Link Adapter
Company : Intel Corporation
File Version : 11.5.0.32
Processor : 32-bit
Crash Address : ntkrnlpa.exe+ed886
Stack Address 1 : fltmgr.sys+1e892
Stack Address 2 : fltmgr.sys+1f801
Stack Address 3 : fltmgr.sys+1ff07
Computer Name :
Full Path : C:\Windows\Minidump\Mini120111-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6001
Dump File Size : 139,080
==================================================
-
The errors are varied which in and of itself might indicate malware - and two of them do point to potential trojan / virus targets (iastor.sys and your Avast installation). I suggest you let our malware expert check you out.
Please follow the instructions in the following link and post your logs in the thread you create (NOT in this thread):
http://www.computerhope.com/forum/index.php/topic,46313.0.html