Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: ToUtSi on August 24, 2012, 09:56:18 AM

Title: Blue screen erro while connecting a camera on pc
Post by: ToUtSi on August 24, 2012, 09:56:18 AM

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Dump File         : Mini082412-01.dmp
Crash Time        : 24/8/2012 6:50:24 μμ
Bug Check String  : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000008e
Parameter 1       : 0xc0000005
Parameter 2       : 0x805510bd
Parameter 3       : 0xf77a6ad4
Parameter 4       : 0x00000000
Caused By Driver  : NDIS.sys
Caused By Address : NDIS.sys+70f8
File Description  : NDIS 5.1 wrapper driver
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 5.1.2600.5512 (xpsp.080413-0852)
Processor         : 32-bit
Crash Address     : ntoskrnl.exe+7a0bd
Stack Address 1   : NDIS.sys+70f8
Stack Address 2   : ntoskrnl.exe+a3c9
Stack Address 3   : ntoskrnl.exe+a93d8
Computer Name     :
Full Path         : C:\WINDOWS\Minidump\Mini082412-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90.112
==================================================

Title: Re: Blue screen erro while connecting a camera on pc
Post by: hartbeatmr on August 24, 2012, 02:37:02 PM

Good afternoon ToUtSi and welcome back to CH

    Thank you for the one mini dump but with not supplying any of the PC's information / specs I can't give you a link but the "0x1000008e" usually points to a bad driver or the PC needs the BIOS to be updated. ***I would not update the BIOS yet and should only be done as a last resort***

First go to the PC manufactures web site and update all your drivers starting with the Chipset drivers first then do the Video card drivers, NIC card, sound card drivers.

I Also would go to your camera's web site and update the drivers and software for it.

Please let us know how you make out. Mike

Title: Re: Blue screen erro while connecting a camera on pc
Post by: ToUtSi on August 24, 2012, 03:13:18 PM

While connecting camera explorer.exe fall down you know i see only the wallpaper and windows bar and icons make a "restart" i check memory stick and when change fast images camera fall down too :/
maybe blue screen is not from camera is something random from explorer.exe

Title: Re: Blue screen erro while connecting a camera on pc
Post by: patio on August 24, 2012, 09:32:48 PM

"fall down" ? ?

Title: Re: Blue screen erro while connecting a camera on pc
Post by: ToUtSi on August 25, 2012, 02:00:07 AM

If you open tasks (ctrl+alt+delete) and go to explorer.exe and stop it you will see only the wallpaer of pc and you must to restart to come back icons and bar  right ?
when i connect camera ot does the same but icons and windows bar come back after some seconds