Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: starlight50 on November 06, 2012, 05:55:19 AM

Title: DVD problem
Post by: starlight50 on November 06, 2012, 05:55:19 AM

Hello,
I have my computer with a few years. I have a problem with my DVD. It came installed with the computer but for some reason it will not work. When I insert a disc nothing happens. I cannot see it in Drive Management, the only thing there is my (C:) I also looked in Device Manager, it is not listed there either.

It used to work fine, can you help me please.

Title: Re: DVD problem
Post by: Allan on November 06, 2012, 06:05:11 AM

Here are some things you can try:

1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...

2. Delete Upper & Lower Filters
 http://support.microsoft.com/kb/982116
Restart computer.
or...

3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...

4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.