Computer Hope

Microsoft => Microsoft Windows => Windows 8 => Topic started by: boo on January 23, 2013, 02:20:49 PM

Title: Win 8 Pro crashing all the time!
Post by: boo on January 23, 2013, 02:20:49 PM: I'm running a legit copy of Windows 8 Pro on an Msi x58M Motherboard with the latest drivers for pretty much everything.

Often once a day, the computer is blue screening.

I've used 'WhoCrashed' to see what was causing it and it said that 'tcpip.sys' was causing it.

Here are the last 3 logs from WhoCrashed. I have no idea what's causing these crashes and I tried googling but found so many different answers that I'm baffled!

Any help would be much appreciated!!

On Wed 23/01/2013 21:29:26 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\012313-67312-01.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x93FA5)
Bugcheck code: 0xD1 (0x3C, 0x2, 0x1, 0xFFFFF88001B62FA5)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

On Wed 23/01/2013 21:29:26 GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x93FA5)
Bugcheck code: 0xD1 (0x3C, 0x2, 0x1, 0xFFFFF88001B62FA5)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

On Sun 20/01/2013 18:11:31 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\012013-51765-01.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x93FA5)
Bugcheck code: 0xD1 (0x3C, 0x2, 0x1, 0xFFFFF88001B7EFA5)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Title: Re: Win 8 Pro crashing all the time!
Post by: patio on January 23, 2013, 02:35:30 PM: DLoad and run MemTest tonite...
Follow the info for creating a bootable CD...
Let it run at least 1 hour...any errors at all and you have a bad stik of RAM...

Let us know.
Title: Re: Win 8 Pro crashing all the time!
Post by: boo on January 23, 2013, 02:36:13 PM: Thanks for the super quick reply.

I'll run it overnight and post he results here
Title: Re: Win 8 Pro crashing all the time!
Post by: boo on January 24, 2013, 12:54:37 PM: I ran the test for just over 2 hours with no errors.

What's my next step?

Thanks again
Title: Re: Win 8 Pro crashing all the time!
Post by: boo on February 13, 2013, 03:37:51 PM: 3 weeks on and I'm still having crashes once a day or so, always with the same error message.

Any help please???
Title: Re: Win 8 Pro crashing all the time!
Post by: patio on February 13, 2013, 04:01:22 PM: 2 other things you can try for now...
Re-install your MSI MBoard chipset drivers...re-boot after
Run sfc /scannow from a command prompt...let it complete and re-boot
Title: Re: Win 8 Pro crashing all the time!
Post by: boo on February 13, 2013, 04:03:51 PM: I'll give that a go right now, thanks!
Title: Re: Win 8 Pro crashing all the time!
Post by: patio on February 13, 2013, 04:29:41 PM: Anytime...keep us posted.
Title: Re: Win 8 Pro crashing all the time!
Post by: boo on February 14, 2013, 03:25:38 PM: I completed both those steps.

No errors detected in the scan and no crashes so far.

Just assume that everything is fixed and happy again and if it happens again, I'll post!

Thanks for your help Patio!
Title: Re: Win 8 Pro crashing all the time!
Post by: patio on February 14, 2013, 03:51:45 PM: No problem...
Welcome Aboard...
Title: Re: Win 8 Pro crashing all the time!
Post by: boo on February 15, 2013, 09:29:07 AM: Hmmmm, I left my computer on this morning doing some maintenance and when I came back, it had crashed again!

Is there any way I can dig deeper into the crash logs to work out exactly what's causing it??