Computer Hope
Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: frog on February 28, 2013, 07:40:36 PM
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Greetings to the Group - I recently had another hard drive added internally and I'm getting this constant error " the following hard disks are reporting failure. Disk Name SAMSUNG HD502HJ ATA Device". The disk is empty but I formatted it and ran check disk and everything is fine. I copied a test file, video file, and the drive is fine, the file is there and plays normal. There is absolutely nothing odd with the drive in copying to and from it, or reading files. The tech did unplug the case fan because he needed that plug for the hard drive. Therefore the fan is not used. I don't need the fan as this pc is in a constant air conditioned room as we live in the Philippines and the pc doesn't get warm at all. So what is the problem with it as I get this error constantly and when I just cancel it, it comes back shortly. The error offers to back up what's on the drive, but there isn't anything anyway. I wonder if the problem might be something to do with the wiring harness or the plug that was used for the hard drive. The system is a new W7 Basic pc with a couple of other hard drives, see attached.
Any Ideas on this?
Thanks,
Jim
[recovering disk space, attachment deleted by admin]
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What and where is the reporting error ocurring ? ?
Is it a Windows message ? ? or is it a boot message on startup ?
P.S. Air conditioning is fine...but all heated components still need airflow...especially in humid conditions.
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It's come at boot and remains on my screen. I just minimize it so I can work. If I close it or cancel it, just comes back in a few minutes. I can't get rid of it at all.
Jim
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If it comes on at boot up it's a Smart HDD error message...the drive is failing.
I wouldn't trust it with any important data...even though as you say it works.
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OK and thanks for your help. So then it's the hard drive itself, or in a connection do you think?
Jim
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Yes, forced air is needed. :)
What is the model number of the PC?
How many drives does it have?
What kind of power supply does it have? The mention of not meany plugs makes me imagine that the PSU was not intended for heavy use.
Is this a PATA drive? havering a wide ribbon cable? If so, the jumpers my not have been set right. Or the cable is not being used correctly. I have seen techs put the ribbon cable in the wrong way. Or use a 40 pin a the 80 pin is needed.
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Ribbon cables cant go in the wrong way...thats why they are keyed on top.
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Ribbon cables cant go in the wrong way...that's why they are keyed on top.
Yes they can. Some techs put the slave into the motherboard. That is wrong.
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Is this a PATA drive?
Highlight SAMSUNG HD502HJ in first post - copy to clipboard - Google - paste - notice top result "Samsung HD502HJ 500 GB SATA Hard Disk Drive" (5 seconds approx)
Yes they can. Some techs put the slave into the motherboard. That is wrong.
This is a SATA drive. Anyhow, as far as I know, with an 80 wire (modern) IDE cable, the motherboard/slave/master connector designations only mean anything if the drives are jumpered for Cable Select. If the drives are jumpered for master & slave it does not matter at all which connectors you use. With the older 40 wire cables, it never mattered.
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If the drives are jumpered for master & slave it does not matter at all which connectors you use.
Now I am wondering if that is right...
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MB=========================slave======master.
As you said this may be a carryover from the 40 conductor leads but it is the proper connection layout.
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I would sudjest a thourough checkup on the autencity of the HDD, make sure that the jumpers are not set wrongly, also I would advice on a change of HDD, or make good sure not to place into it any valuable document.
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Problem solved! I ran SeaTools by Seagate and the hd failed one of the tests, so it went back to be replaced. Thanks for all of your input here.
Jim