Computer Hope
Software => Computer viruses and spyware => Topic started by: denisaf on March 10, 2013, 08:24:18 PM
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A scam email was sent to all my contacts in Yahoo Mail. It requested money. I was advised of this by some of my contacts. I sent an email to some contacts saying the email was bogus. I later learned it had been sent to all my contacts. I found the bogus email in my Send box. I the tried to send a message to all my contacts, only to learn that the contacts file had been emptied. I also found my draft file had been emptied. T have been trying to change my Yahoo password and use their help services to restore the Draft and Contacts files, with any success. No emails have come into my Inbox since yesterday. It appears that my Yahoo Mail has been corrupted. Can it be restored?
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I would say that you should be dealing with Yahoo about this problem.
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I have now been able to change my Yahoo Mail password. Yahoo Customer Care restored my Contacts list but not the Drafts. I have been able to restore the version of Yahoo Mail that I was using before the Nigerian gremlin sent the bogus message and changed the version of Yahoo Mail. "Should I Change My Password" site found that hackers had divulged my Yahoo Mail in December 11 so the gremlin has used that. I have resumed normal emailing but with a new password.
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The problem has occurred again with my Inbox going back two years and Contact, Sent, Draft folders emptied and old version of Yahoo Mail installed. Yahoo Customer Service has been asked to restore the Yahoo Mail that was operating some days ago. I have tried to change my Yahoo Mail password again but that does not work.