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Microsoft => Microsoft Windows => Windows XP => Topic started by: kuszmania9999 on April 27, 2013, 04:57:09 AM

Title: Windows turn on, suddent shutdown
Post by: kuszmania9999 on April 27, 2013, 04:57:09 AM

Hi,

I got an Acer Aspire 4736Z.
I did try this with both newly formatted windows xp / 7 and both shutdown while booting up.
Sometimes, i manage to see the desktop for a while, then it shutdown without any error or warning.
Sound's like overheat, yes, i did tear it all apart & do cleaning, all the fans, apply thermal paste & still happened.

The laptop won't shutdown if i let the system on BIOS or in windows xp safe mode.
I dont think it is a virus because it is formatted, freshly, and so many times.

Any ideas are appreciated since i am stuck here.   

Title: Re: Windows turn on, suddent shutdown
Post by: Geek-9pm on April 27, 2013, 09:09:38 AM

From what you say, this would appear to be a driver or chip set issue.

Quote

The laptop won't shutdown if i let the system on BIOS or in windows xp safe mode.

Boot up Windows 7 in safe mode. Now use the CD that came with your motherboard and install the chip-set drivers again. Does that fix the problem?

Title: Re: Windows turn on, suddent shutdown
Post by: kuszmania9999 on April 27, 2013, 09:44:54 AM

I'm with windows XP, i will download the driver & install it in safe mode.
Will post any result later.


Thank you for suggestion mate!

Title: Re: Windows turn on, suddent shutdown
Post by: kuszmania9999 on April 28, 2013, 02:02:04 AM

Update :

All driver installed, still shutdown if boot normal, but fine in safe mode.

Boot normal only till windows xp loading screen, then shutdown, no BSOD or error.

Title: Re: Windows turn on, suddent shutdown
Post by: Allan on April 28, 2013, 04:18:02 AM

What happens with a selective startup (run msconfig and choose "selective startup" - uncheck all 3 boxes - and reboot)?

Title: Re: Windows turn on, suddent shutdown
Post by: kuszmania9999 on April 28, 2013, 07:02:37 AM

Quote from: Allan on April 28, 2013, 04:18:02 AM

What happens with a selective startup (run msconfig and choose "selective startup" - uncheck all 3 boxes - and reboot)?

Thank you for suggestion, tried & still fail (shutdown)

I did swap the HDD & this drive is good with my other computer. 100% sure the drive not fail.
I also update the BIOS to the latest version before this, but it's not about BIOS.

Need more ideas, thank you.

Title: Re: Windows turn on, suddent shutdown
Post by: patio on April 28, 2013, 08:04:06 AM

You swapped the HDD...was Windows already installed on it from the other PC ? ?

Title: Re: Windows turn on, suddent shutdown
Post by: kuszmania9999 on April 28, 2013, 09:28:28 AM

Quote from: patio on April 28, 2013, 08:04:06 AM

You swapped the HDD...was Windows already installed on it from the other PC ? ?

When i got this laptop, it already had a windows xp in it. I turn it on & the shutdown problem as i describe shows (OK in safe mode)
I pull it out & try on another pc, and its working.

Back to the old laptop, i format it from there but it shutdown while loading windows xp / 7 installation setup.
I cant proceed at all.

I use my own pc to format the HDD with windows xp.
It boot normal in my pc but not in that laptop, but works in safe mode.

Hope this help or we might get some clues from it.

Title: Re: Windows turn on, suddent shutdown
Post by: patio on April 28, 2013, 09:58:57 AM

There's no upgrade path from XP to 7...
How did you format it ? ?
And what exactly does it say on this Win7 DVD ? ?

Title: Re: Windows turn on, suddent shutdown
Post by: kuszmania9999 on April 28, 2013, 11:42:15 AM

Quote from: patio on April 28, 2013, 09:58:57 AM

There's no upgrade path from XP to 7...
How did you format it ? ?
And what exactly does it say on this Win7 DVD ? ?

Sorry to confuse you, i did not upgrade it.
I try install windows xp 1st, and windows 7. I test with both OS, not upgrade, its a clean install.