Computer Hope

Hardware => Hardware => Topic started by: janalise on October 11, 2005, 08:32:58 PM

Title: cant reboot my system
Post by: janalise on October 11, 2005, 08:32:58 PM
my inspiron 1150 ha  been giving me alot of trouble, im not sure if i had a virus. so i decided to reboot my system again! well this time it says i am missing a file from windows and to reinstall.....but how can i do that if i cant get the computer to stay on? this computer has gave me problems since day 1
Title: Re: cant reboot my system
Post by: GX1_Man on October 11, 2005, 08:42:55 PM
Is it still under warranty? What other problems have you had?
Title: Re: cant reboot my system
Post by: Sean_Richmond on October 11, 2005, 08:58:43 PM
If you have a warranty use it but if you dont......What do you mean by you can't get your computer to stay on?  Does it shut off automatically right after you boot up or does it just shut off at some random time after it  has been running?
Title: Re: cant reboot my system
Post by: janalise on October 12, 2005, 09:59:42 AM
it restarts after i take out the reboot cd asking for i file to be installed. i believe my warranty is up. i had problems when downloadin service pack 2 and when i dont anything on it i still get 50 million pop ups even if the internet is off
Title: Re: cant reboot my system
Post by: GX1_Man on October 12, 2005, 10:54:10 AM
Do you have spyware/adware/virus protection running and up to date/ If not, that sounds like a real problem. Do you have the original CD's to restore your operating system?

I don't know that we can blame Dell for this one.

::) ::) ::) ::) ::)
Title: Re: cant reboot my system
Post by: janalise on October 12, 2005, 01:07:33 PM
thats wht im tryin to use.  my operaating cd and it tells me there is a file missing.  When i was hving probs wit the service pak dell told to reboot cuz i was unable to access any of my files.  Then my sound went out and they gave me a whole new mother boaard.  ive heard that the inspiron 1150 has given ppl problems.  i think im going to sell it and get a better model!  whoever caan fix it can have it.  im not even done payin for it and it iss giving me so many problems
Title: Re: cant reboot my system
Post by: GX1_Man on October 12, 2005, 01:09:44 PM
Quote
 whoever caan fix it can have it.  


Send it this way, please.
:o :o :o :o :o
Title: Re: cant reboot my system
Post by: janalise on October 12, 2005, 01:13:09 PM
im still paying it off.  im not going to give it away for free.  it has wireless internet and everything...im so sad
Title: Re: cant reboot my system
Post by: GX1_Man on October 12, 2005, 01:22:38 PM
Quote
my inspiron 1150 ha  been giving me alot of trouble, im not sure if i had a virus. so i decided to reboot my system again! well this time it says i am missing a file from windows and to reinstall.....but how can i do that if i cant get the computer to stay on? this computer has gave me problems since day 1



By reboot, did you mean reload the operating system? Because this is surely the first thing I would do.
Title: Re: cant reboot my system
Post by: janalise on October 12, 2005, 01:23:46 PM
yes but it wont let me.  it says there is  a file missing and to reinstall that file
Title: Re: cant reboot my system
Post by: GX1_Man on October 12, 2005, 01:36:27 PM
Is this a Windows CD, or some kind of a restore CD?

If a Windows CD, just press F2 as the computer starts and make sure the CD is the first bootable drive. Hit escape to exit and the WIndows load should start. There are no extra files that should be needed.

Please advise as to the first question.
Title: Re: cant reboot my system
Post by: janalise on October 12, 2005, 01:37:32 PM
its the operating system cd.
Title: Re: cant reboot my system
Post by: GX1_Man on October 12, 2005, 01:46:24 PM
What happens when you follow the directions in part 2 of that post? Be sure and delete the present partitions and format it as FAT32. You are trying to make a new installation. Do not try to repair, or install over the top!
Title: Re: cant reboot my system
Post by: janalise on October 12, 2005, 02:00:43 PM
i cnt get to tht prt no more
Title: Re: cant reboot my system
Post by: GX1_Man on October 12, 2005, 02:06:49 PM
You cannot get to the F2 screen? If that is the case you have serious problems.  :o :o :o :o :o
Title: Re: cant reboot my system
Post by: janalise on October 12, 2005, 03:53:04 PM
i got there but a blue screen sshows sayin i might have a virus and that my comp will shutdown to prevent damage
Title: Re: cant reboot my system
Post by: janalise on October 12, 2005, 03:56:15 PM
the message i get is
Stop: 0x0000007B (0xf7b2e640, 0xC0000034, 0x0000000, 0x00000000
Title: Re: cant reboot my system
Post by: GX1_Man on October 12, 2005, 03:57:13 PM
If you got that message you are somewhere else. From a dead stop, start the machine and press F2 key when you see the Dell logo. A few times to make sure you got it, and you will see a message that says "entering setup". Are you there yet?
Title: Re: cant reboot my system
Post by: janalise on October 12, 2005, 04:02:25 PM
yes
Title: Re: cant reboot my system
Post by: GX1_Man on October 12, 2005, 04:08:07 PM
Find the setting for boot order and make sure that CD is first (floppy is OK for second, if you have one, and hard drive third)

Hit escape with the Operating system CD in the CD ROM drive and it will boot from that. If you get that far, then follow the instructions for installing WIndows here under XP clean installing:

http://www.computerhope.com/cgi-bin/yabb/YaBB.cgi?board=1;action=display;num=1128543919

Let us know how it goes  :D
Title: Re: cant reboot my system
Post by: janalise on October 12, 2005, 04:12:23 PM
i still get the blue screen
Title: Re: cant reboot my system
Post by: Fed on October 13, 2005, 01:34:51 AM
When you are in bios, or think you are in bios, what is written in the very top 2 lines of the screen?
What you would call the 'heading lines'.
Title: Re: cant reboot my system
Post by: John_Dough on October 13, 2005, 04:19:20 PM
Quote
im still paying it off.  im not going to give it away for free.  it has wireless internet and everything...im so sad


Sorry for your trouble m8 but I have found IBM PCs to be the best and most reliable and you can still get great back up even for very old systems.
Now that's what I call service.
Title: Re: cant reboot my system
Post by: merlin_2 on October 13, 2005, 04:28:41 PM
Info link.>http://support.microsoft.com/?kbid=303786&sd=RMVP