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Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: ItsBill on August 23, 2013, 06:02:09 AM

Title: Help debugging a crash dump - GeniunIntel
Post by: ItsBill on August 23, 2013, 06:02:09 AM

Hey,

I am new to this forum and was hoping that i could get some help. I have been getting a lot of problems with my computer lately and the latest problem is the blue screen of death appearing whenever i CPU stress my pc with prime95. The temperatur is fine even at 100% cpu load, also the ram is also fine, ive tested it with memtest86+ for 5-6hours, with no problems.

This is my crash dump, analyzed with WinDbg

Code: [Select]

Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\082313-38204-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*C:\SymbolCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
Machine Name:
Kernel base = 0xfffff800`0380f000 PsLoadedModuleList = 0xfffff800`03a526d0
Debug session time: Fri Aug 23 13:00:31.649 2013 (UTC + 2:00)
System Uptime: 0 days 0:04:37.493
Loading Kernel Symbols
...............................................................
................................................................
.........................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8007cd5028, be000000, 800400}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------
This is the crash dump file:

Code: [Select]

http://speedy.sh/56ta8/082313-38204-01.dmp

---------------------------------------------------------------------------------------------------------------------------------------------------------------------

Another crash dump that i get a lot is this...

Code: [Select]

Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\080313-25303-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*C:\SymbolCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Machine Name:
Kernel base = 0xfffff800`03866000 PsLoadedModuleList = 0xfffff800`03aa9670
Debug session time: Sat Aug  3 20:17:34.741 2013 (UTC + 2:00)
System Uptime: 0 days 4:33:39.584
Loading Kernel Symbols
...............................................................
................................................................
.......................................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800cca44e0, fffff8800890c700, ffffffffc000009a, 4}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+8ed700 )

Followup: MachineOwner
---------



Code: [Select]

http://speedy.sh/Yzxab/080313-25303-01.dmp

So one dump crash saying nvlddmkm.sys, and another that says GeniunIntel.

Please help.

Additional information:
750W PSU Corsair
This is my computer specs:
Intel Core i7 2600K 3,4 GHz 8 MB
MEMORY 8 GB / 32 GB
NVIDIA GeForce GTX 560 TI X2 with Crossfire
Temperatures are all fine - when in 1-2% cpu load, its at 40degrees, when at 100% its at approx 70degress.

Thank you very much.

Title: Re: Help debugging a crash dump - GeniunIntel
Post by: Allan on August 23, 2013, 12:45:41 PM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

Title: Re: Help debugging a crash dump - GeniunIntel
Post by: jason2074 on August 23, 2013, 09:50:23 PM

Bugcheck 0X00000124 (http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html) troubleshooting.