Computer Hope
Hardware => Hardware => Topic started by: Arcisan on September 19, 2013, 06:56:49 AM
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Hi everyone not sure if this is the right area for this but, I have recently put together a new computer and i have downloaded League of Legends but in the last 4 hours my computer has blue screened twice and i have no idea why i get around 2-3 secs to see the screen before my computer reboots, I'm running double monitor and these are my comp stats::
Processor:: Intel(R) Core(TM) i7-4770K CPU@ 3.50GHz
Ram:: 32Gb
(64it)
GPU : GeForce GTX 670
Mother Board:: asus z87 deluxe
with a 2TB Hard drive and a 120gb SSD :/
As you can probably tell i am a complete novice when it comes to computers and when i see a blue screen i am just thinking did i just waster $2000+ of my hard earned money :/ Do you guys know any reason why my computer might be blue screening it has only blue screened mid games at this present moment. Any help would be great.
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I think i have found the code: Microsoft-Windows-Kernel-Power :: 0x8000000000000002
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When the computer first starts tap the F8 function key continuously until you are taken to the Advanced Boot Options Screen. Once there, choose "Disable Automatic Restart on System Failure". Reboot. Please post the complete and exact contents of the blue screen error.
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I have disabled the restart is there any logs i can check to get yout he complete content or would i need to wait for it to blue screen again???
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Sorry, I just re-read your first post - for some reason I thought you couldn't get into Windows but evidently you can. Please do the following:
Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html (http://www.nirsoft.net/utils/blue_screen_view.html)
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply
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Dump File : 091913-13041-01.dmp
Crash Time : 9/19/2013 10:33:44 PM
Bug Check String : ATTEMPTED_WRITE_TO_READONLY_MEMORY
Bug Check Code : 0x000000be
Parameter 1 : fffff880`05c11470
Parameter 2 : 80000007`e139b121
Parameter 3 : fffff800`044ce0b0
Parameter 4 : 00000000`0000000a
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+514470
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75b80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\091913-13041-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 293,192
Dump File Time : 9/19/2013 10:34:21 PM
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Dump File : 091913-21933-01.dmp
Crash Time : 9/19/2013 8:45:00 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c000001d
Parameter 2 : fffff880`059a186f
Parameter 3 : fffff880`11ca9498
Parameter 4 : fffff880`11ca8cf0
Caused By Driver : ndis.sys
Caused By Address : ndis.sys+1ac1
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : Rt64win7.sys+a986f
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\091913-21933-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 293,176
Dump File Time : 9/19/2013 8:45:45 PM
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I hope this is right :3
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The problem is with your Nvidia display adapter or driver. Make sure you have the latest driver (download it ONLY from the Nvidia website).
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I have the Nvidea experience program on my computer and it says i have it up to date do you think it's fault software then ?? the actual card itself ??
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Ok so the program had the the 320 update downloaded for me but it seems the 327 is out so ill download/install this and ill get back to you on any future problems thanks for the help ill keep you informed ^^
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Be sure to completely uninstall the current driver before installing the new one (follow the instructions on the nvidia website)
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Ok thankyou
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New nVidia driver driver package was released today. If you have Geforce Experience, it will install automatically (default settings). Mine just completed.
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Hey guys thanks for the Help i just encountered another blue screen here is the details ::
Dump File : 092113-12901-01.dmp
Crash Time : 9/21/2013 9:04:31 AM
Bug Check String : RESOURCE_NOT_OWNED
Bug Check Code : 0x000000e3
Parameter 1 : fffffa80`1c2e31e0
Parameter 2 : fffffa80`1c389830
Parameter 3 : fffffa80`1ca63a50
Parameter 4 : 00000000`00000003
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+2e7f10
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75b80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\092113-12901-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 293,120
Dump File Time : 9/21/2013 9:05:26 AM
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Any help would be great ^^
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Just a stab in the dark, but did you make sure you got/installed the 64-bit driver for the proper OS?
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I just installed the OS straight from the disk.. It's a retail os i bought from the store so wouldnt it get auto downloaded ????
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GeForce GTX 670
http://www.geforce.com/drivers/results/66884
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I just installed the OS straight from the disk.. It's a retail os i bought from the store so wouldnt it get auto downloaded ????
I mean the nVidia driver. Did you make sure it was for win7 64-bit or whatever it needs to be? That's the important part.
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u have to perform system restore. press f8 continuously and select safe mode. or uninstall the latest programs you installed. second option - run chkdsk /f /r in DOS based using your bootable disk.
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Could be heat inside of case building up, do you have the required fans.