Computer Hope
Software => Internet browsers => Topic started by: topsy99 on October 18, 2013, 03:23:32 AM
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I have somehow downloaded a search bar name Gone which has attached itself to internet explorer. every time I run IE it starts in gone search.
how do I get rid of it. I have attached picture.
[recovering disk space, attachment deleted by admin]
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It ys Qone8...not Gone.
DLoad install update and run both SuperAnti-Spyware and Malwarebytes anti malware....let them remove anything they find ...
When done re-boot.
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You may also give a check in add/remove programs(win xp) or Programs and features (windows vista/7/8), if you are able to uninstall the toolbar from there. Be sure Internet explorer should be closed at that time.
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does not appear in add/remove program. got this toolbat when downloading duplicate email removal program bit ironic isn't it. seems everytime you download shareware you get deceitful programs every time. surely the shareware providers know better than this.
I have reset my search e.g. back to google on IE and seems to have quietened it down. was unable to remove from add ons in chrome or IE.
I promise not to download shareware ever again. so they miss out on my business.
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ps. malwarebytes did not get rid of it.
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Download Rkill: Rkill (http://www.bleepingcomputer.com/download/rkill/dl/11/) The filename is IExplorer.exe Download to your desktop.
Download Adwcleaner: Adwcleaner (http://general-changelog-team.fr/fr/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner)
Download Windows Shortcut cleaner: Windows Shortcut Cleaner (http://www.bleepingcomputer.com/download/shortcut-cleaner/)
1) Run the file IExplorer.exe you just downloaded. Rkill will stop/kill any processes associated with malwares running in the background. Do not restart the computer as the processes will not run again until you restart.
2) Run the file Adwcleaner and click the scan button to scan your system for any toolbars and adwares. After scan is complete, review all tabs to see what has been found, Click Clean to remove all found objects. Your computer will restart to complete removal.
3) After computer restarts, run the downloaded sc-cleaner.exe Scan and remove all shortcuts created by the toolbar/adware.
Your computer now should be free from the gone toolbar and also any other toolbars you may not be aware of.
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IE starts in google now. chrome starts in GONE when I hit home it goes to my home page.
Firefox is okay
suppose two out of three not bad.
seems okay otherwise. thanks for your help.
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IE starts in google now. chrome starts in GONE when I hit home it goes to my home page.
Firefox is okay
suppose two out of three not bad.
seems okay otherwise. thanks for your help.
Did you try the above steps?
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yes
tried as outlined.
cant work out how to stop it booting gone in chrome.
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chrome seems to be going alright now.
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Did you run SAS as well ? ?
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have run adwcleaner. had it mixed up with ad-aware. it was very thorough. what is SAS
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think we are okay now. adwcleaner was amazing. thanks.
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Glad we could help! :)
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It was in my 1st reply...
SuperAnti-Spyware