Computer Hope

Other => Other => Topic started by: ivanoe on November 05, 2013, 06:25:13 PM

Title: pc wont'reconise phone
Post by: ivanoe on November 05, 2013, 06:25:13 PM

Morning. I have a Samsung galaxy-y phone.it worked last week I downloaded pictures from it.this week my PC wont recognise it.
the phone model is A GT .S5360,but when I go to control panel then devises and plug the phone in, it comes up as BCM21553 thunderbird.
when I unplug the phone this disappears. can anyone explain this. and can I fix it.

Title: Re: pc wont'reconise phone
Post by: soybean on November 07, 2013, 08:54:04 AM

Have you read the user manual?  Might find some info at http://www.samsung.com/levant/support/model/GT-S5360MAAXSG-downloads?CID=AFL-hq-mul-0813-11000279.  Perhaps you need do install driver or software on your PC.

Title: Re: pc wont'reconise phone
Post by: ivanoe on November 11, 2013, 01:59:28 AM

Thanks Soybean.did what you said read the manual and restored my phone back to factory settings. BINGO it worked. once again thanks.