Computer Hope

Software => Computer software => Topic started by: bullwinkle on December 05, 2013, 11:03:29 AM

Title: Windows Outlook 2000 is malfunctioning
Post by: bullwinkle on December 05, 2013, 11:03:29 AM

Hello!

I use Outlook 2000 for my email.  For no reason the links on my incoming email no longer work.

I went to the Detect and Repair tab under help, but every time I run it it asks for the disk, loads some information and then stops midstream and times out.

Any idea how I can fix this?

MS Windows XP  (sp3)
Geforce 8800 GT x2

Thanks

Title: Re: Windows Outlook 2000 is malfunctioning
Post by: DaveLembke on December 05, 2013, 01:22:08 PM

Assuming you have HTML enabled and not disabled in Outlook 2000 with links still not working, I'd export your e-mail to a file and uninstall and reinstall Outlook 2000 clean, then import your e-mail back to the account. I'd make backup copies of your archive.pst files as well to avoid them getting wiped out from a reinstall of Outlook. The .pst files can be rejoined to the clean install of Outlook 2000 after install.

Title: Re: Windows Outlook 2000 is malfunctioning
Post by: bullwinkle on December 06, 2013, 09:55:59 AM

Two questions:

How can I tell if I have HTML enabled?  I've looked at the help listings but could find nothing for this.

To rejoin the .pst files, do I simply need to copy them into the Outlook directory?


Thanks

Title: Re: Windows Outlook 2000 is malfunctioning
Post by: Allan on December 06, 2013, 10:09:18 AM

Try setting IE as your default browser if it is not already.

Title: Re: Windows Outlook 2000 is malfunctioning
Post by: bullwinkle on December 06, 2013, 11:02:13 AM

How do I do that?

I looked at XP help and they said to pick Search and then Change Preferences.  But there is no Change Preferences option in the Search window.

Title: Re: Windows Outlook 2000 is malfunctioning
Post by: Allan on December 06, 2013, 11:20:27 AM

Internet Options - Programs Tab - Make Default

Title: Re: Windows Outlook 2000 is malfunctioning
Post by: bullwinkle on December 06, 2013, 01:55:04 PM

Still lost.

Where do I find Internet Options?

Title: Re: Windows Outlook 2000 is malfunctioning
Post by: Allan on December 06, 2013, 01:59:04 PM

Control Panel

Title: Re: Windows Outlook 2000 is malfunctioning
Post by: bullwinkle on December 07, 2013, 03:05:30 PM

OK, thanks!  For some reason, that seems to work.

But I don't want IE as my default browser and Firefox used to work there.  Any idea on how I can get Firefox back online with Outlook?

Title: Re: Windows Outlook 2000 is malfunctioning
Post by: Allan on December 07, 2013, 03:36:11 PM

Just use Firefox for everything else.

Title: Re: Windows Outlook 2000 is malfunctioning
Post by: patio on December 07, 2013, 05:53:04 PM

Quote from: Allan on December 07, 2013, 03:36:11 PM

Just use Firefox for everything else.

        ;)