Computer Hope

Hardware => Hardware => Topic started by: jaybee on December 30, 2013, 08:12:14 AM

Title: weird error code
Post by: jaybee on December 30, 2013, 08:12:14 AM
my acer laptop is giving me on occasion an error code that says missing memory, it says to contact manufacturer, computer is out of warranty and Acer wants almost $300 to repair . at that price its probably better to just buy a new one. should i take it to a computer repair shop locally ? or is there a way to find out what is missing and get it downloaded myself. it is an Acer Aspire 5515
Title: Re: weird error code
Post by: Salmon Trout on December 30, 2013, 09:28:07 AM
What does the error message say exactly, and when (in what circumstances) does it show?
Title: Re: weird error code
Post by: jaybee on December 31, 2013, 12:46:17 PM
it only says memory missing  contact manufacturer, only comes up once in awhile
Title: Re: weird error code
Post by: Salmon Trout on December 31, 2013, 12:48:55 PM
memory missing  contact manufacturer

Those exact words? No others?

Title: Re: weird error code
Post by: Salmon Trout on December 31, 2013, 02:01:03 PM
If the message is about RAM failure, there is nothing you can "download" to fix that; it's a hardware fault.
Title: Re: weird error code
Post by: patio on December 31, 2013, 04:36:25 PM
Memory missing isn't an error message i've ever seen from Windows...
Maybe i been doin this too long.
Title: Re: weird error code
Post by: Salmon Trout on December 31, 2013, 05:35:37 PM
Memory missing isn't an error message i've ever seen from Windows...
Maybe i been doin this too long.

I have asked twice now for the exact wording of the message, but it does not seem to be forthcoming. Neither is a description of when it happens.

Title: Re: weird error code
Post by: Salmon Trout on January 01, 2014, 04:08:41 AM
I think I remember hearing about Windows issuing a warning message if the amount of RAM available changes from the value at login. This would indicate a hardware problem such as flaky RAM or motherboard. Sometimes at boot time or after a reboot a message like ""the amount of system memory has changed" can appear, which is why I wanted to know when the message occurs (that is, at boot or at random times during otherwise normal operation)
Title: Re: weird error code
Post by: patio on January 01, 2014, 07:21:20 AM
In that case it could also possibly be a flat CMOS battery as well...

We may never know... :P
Title: Re: weird error code
Post by: jaybee on January 03, 2014, 09:40:41 AM
i will go thrugh thewindows diagnostic again and write down exactly what it says