Computer Hope

Hardware => Hardware => Topic started by: ddyoui on April 08, 2014, 09:02:52 PM

Title: Samsung M3 Portable Hard Drive Issue
Post by: ddyoui on April 08, 2014, 09:02:52 PM
Hi, i own a samsung m3 portable hard drive (1tb). After I tried plugging it into my TV (which didn't work anyway), my computer (windows 7) wouldn't pick it up in explorer. However it would does show in device manager. I also tried opening it in disk management and the window gets stuck on connecting to virtual disk service. can you help me??
Title: Re: Samsung M3 Portable Hard Drive Issue
Post by: Geek-9pm on April 08, 2014, 09:08:59 PM
Please clarify.
Was it ever working?
Why did you plug it into your TV?
Way do you use virtual disk service?
Have you tried another PC?
Possible relevance:
Connecting an external HDD as a Mass Storage Class device (http://www.p4c.philips.com/cgi-bin/cpindex.pl?ctn=40PFL9904H/12&dct=QAC&faqview=1&refdisplay=UP_A_JAG_PORTABLEHD_62538&refnr=0062538&scy=NL&slg=AEN).
Quote
With this connection, the HDD can be used only as a storage device. The connection needs to comply with the following requirements:

    The HDD must be formatted in FAT32 or NTFS.
    The HDD needs to have its own power supply, because the TV does not provide one.
    The HDD needs to be connected to a USB input
Title: Re: Samsung M3 Portable Hard Drive Issue
Post by: ddyoui on April 08, 2014, 09:18:19 PM
Hi,

Before i plugged it in, it worked perfectly with my computer

i plugged it in to my tv to try and view some video/picture files on it. I have used this method before with other storage devices

It said and got stuck on 'Connecting to Virtual Disk Service' when i tried to open the 'Disk Management' Tool

Yes, i have tried it with 2 other computers (XP and another 7), which gave the same results

Title: Re: Samsung M3 Portable Hard Drive Issue
Post by: Lisa_maree on April 08, 2014, 10:56:11 PM
Hi

Sometimes  when a drive is unplugged from a device that is trying to mount it if leaves the drive corrupted, Then it's data recovery software time. A free easy to use option is Find and Mount  from here
http://hddguru.com/software/2007.05.25-Partition-Find-and-Mount/
I haven't used it on WIN7 so best to load it on the XP  :)