Computer Hope

Hardware => Hardware => Topic started by: dreamspinner3 on July 02, 2014, 02:31:52 PM

Title: HP xw6400 Workstation Won't Boot Up
Post by: dreamspinner3 on July 02, 2014, 02:31:52 PM

My husband has an HP XW6400 work station that won't boot up.  It either beeps four times while a red light in the front blinks four times or it will act like it is trying to start up, then stop, then start up again, then stop.  Once it got all the way into the Windows 7 is starting up screen, then shut off.  We have removed the RAM & reset it, but that didn't solve the problem.  Any suggestions on what the problem could be?

The last time he tried starting it, a black screen came up with different options rerarding starting in safe mode, repair mode, etc.  He selected safe mode & that is when it started having the above problem.

He's gone to the store to get a new CMOS battery for it.
 
Thanks!
 
Kim Rinde

Title: Re: HP xw6400 Workstation Won't Boot Up
Post by: Lisa_maree on July 02, 2014, 02:47:51 PM

Hi

With what you have already done and the information here about that code.

 http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_ba847bafb2a2d782fcbb0 710b053ce01=wsrp-navigationalState%3DdocId%253Demr_na-c01682505-2%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.tpst=ba847bafb2a2d782fcbb0710b053ce01&ac.admitted=1404333740702.876444892.199480143

It seems it is likely a power supply fault or excess load on the power supply

there is a procedure there to diagnose the this error.

Another thing to check is damaged USB ports.
If you do have any USB ports damaged report back for a solution .

Title: Re: HP xw6400 Workstation Won't Boot Up
Post by: dreamspinner3 on July 02, 2014, 04:07:32 PM

The link you gave me did not work.  I have a friend coming over to check the power supply.  New CMOS battery didn't make any difference.

Title: Re: HP xw6400 Workstation Won't Boot Up
Post by: Lisa_maree on July 02, 2014, 04:38:51 PM

Sorry this link will work

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_ba847bafb2a2d782fcbb0 710b053ce01=wsrp-navigationalState%3DdocId%253Demr_na-c01682505-2%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.tpst=ba847bafb2a2d782fcbb0710b053ce01&ac.admitted=1404340653934.876444892.199480143

Title: Re: HP xw6400 Workstation Won't Boot Up
Post by: patio on July 02, 2014, 05:38:58 PM

To post long links you hit the link button...then backspace = then the link...close with the ] and type in a Title...