Computer Hope
Software => Computer viruses and spyware => Topic started by: BuyDell on July 19, 2014, 06:45:26 AM
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I'm having a problem with a desktop that I had with a laptop about a year ago. SuperDave helped me correct the problem.
Suddenly my WiFi will not connect. I did a SuperAntiSpyware scan and came up with quite a few hits. If you could reccommend what to do, it would be greatly appreciated.
THanks !!
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Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.
1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.
If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Please download AdwCleaner (http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner)by Xplode onto your Desktop.
Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.
(http://i424.photobucket.com/albums/pp322/digistar/AdwCleaner-icon.jpg)
If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
When the AdwCleaner program will open, click on the Scan button as shown below.
(http://i424.photobucket.com/albums/pp322/digistar/untitled.png)
AdwCleaner will now start to search for malicious files that may be installed on your computer.
To remove the files that were detected in the previous step, please click on the Clean button.
(http://i424.photobucket.com/albums/pp322/digistar/3.png)
AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button. AdwCleaner will now delete all detected adware from your computer. When it is done it will display an alert that explains what PUPs (Potentially Unwanted Programs) and Adware are. Please read through this information and then press the OK button. You will now be presented with an alert that states AdwCleaner needs to reboot your computer.
Please click on the OK button to allow AdwCleaner reboot your computer.A log will be produced. Please copy and paste this log in your next reply.
*********************************************
(http://i424.photobucket.com/albums/pp322/digistar/mbamicontw5.gif) Please download Malwarebytes Anti-Malware from here. (http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe)
Double Click mbam-setup.exe to install the application.
- It should update automatically if the computer is connected to the internet.
- Click on Threat Scan and click on Scan Now.
- The scan may take some time to finish,so please be patient.
- When the scan is complete make sure all the infections have "quarantine" selected in the Action box.
- Click on "Apply actions" You may be asked to Restart your computer to completely remove the infections.
- When disinfection is completed you can click on "Copy to Clipboard".
- Paste the log in you next reply (CTRL+ V)
*************************************************
Please download Junkware Removal Tool (http://thisisudax.org/downloads/JRT.exe) to your desktop.
•Warning! Once the scan is complete JRT will shut down your browser with NO warning.
•Shut down your protection software now to avoid potential conflicts.
•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this (http://www.bleepingcomputer.com/forums/topic114351.html) link to see a list of security programs that should be disabled and how to disable them.
•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator
•The tool will open and start scanning your system.
•Please be patient as this can take a while to complete depending on your system's specifications.
•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
•Copy and Paste the JRT.txt log into your next message.
*************************************************
Please download MiniToolBox (http://download.bleepingcomputer.com/farbar/MiniToolBox.exe) to Desktop and run it.
(http://i424.photobucket.com/albums/pp322/digistar/MiniToolBox.png)
Checkmark the following boxes:
- Flush DNS
- Report IE Proxy Settings
- Reset IE Proxy Settings
- List content of Hosts
- List IP Configuration
- Lst Last 10 Event Viewer Errors
- List Users, Partitions and Memory Size
[/b]
Click Go and copy/paste the log (Result.txt) into your next post.
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Thank you SD. My internet connection came back after I ran Adware Cleaner. Log below. I tried to DL MalwareBytes and my computer DL it but upon installation it said there was a problem with it. Tried Dl 3 times and same thing.
also could not DL Minitool box.
# AdwCleaner v3.216 - Report created 26/07/2014 at 19:20:51
# Updated 17/07/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Richard - SOOYTOWERPC
# Running from : K:\adwcleaner_3.216.exe
# Option : Clean
***** [ Services ] *****
***** [ Files / Folders ] *****
Folder Deleted : C:\ProgramData\Tarma Installer
Folder Deleted : C:\Program Files (x86)\iMesh Applications
Folder Deleted : C:\Program Files (x86)\Playbryte
Folder Deleted : C:\Program Files (x86)\Search Toolbar
Folder Deleted : C:\Program Files (x86)\Common Files\Software Update Utility
Folder Deleted : C:\Users\Claire\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\Claire\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Claire\AppData\LocalLow\ConduitEngine
Folder Deleted : C:\Users\Claire\AppData\LocalLow\DataMngr
Folder Deleted : C:\Users\Claire\AppData\LocalLow\FunWebProducts
Folder Deleted : C:\Users\Claire\AppData\LocalLow\imeshbandmltbpi
Folder Deleted : C:\Users\Claire\AppData\LocalLow\mediabarim
Folder Deleted : C:\Users\Claire\AppData\LocalLow\MyWebSearch
Folder Deleted : C:\Users\Claire\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Claire\AppData\LocalLow\Toolbar4
Folder Deleted : C:\Users\Matt\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\Matt\AppData\LocalLow\Toolbar4
Folder Deleted : C:\Users\Megan\AppData\Local\iMesh
Folder Deleted : C:\Users\Megan\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\Megan\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Megan\AppData\LocalLow\ConduitEngine
Folder Deleted : C:\Users\Megan\AppData\LocalLow\DataMngr
Folder Deleted : C:\Users\Megan\AppData\LocalLow\FunWebProducts
Folder Deleted : C:\Users\Megan\AppData\LocalLow\imeshbandmltbpi
Folder Deleted : C:\Users\Megan\AppData\LocalLow\mediabarim
Folder Deleted : C:\Users\Megan\AppData\LocalLow\MyWebSearch
Folder Deleted : C:\Users\Megan\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Megan\AppData\LocalLow\Toolbar4
Folder Deleted : C:\Users\Michael\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\Michael\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Michael\AppData\LocalLow\ConduitEngine
Folder Deleted : C:\Users\Michael\AppData\LocalLow\FunWebProducts
Folder Deleted : C:\Users\Michael\AppData\LocalLow\MyWebSearch
Folder Deleted : C:\Users\Michael\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Michael\AppData\LocalLow\Toolbar4
Folder Deleted : C:\Users\Richard\AppData\Local\PackageAware
Folder Deleted : C:\Users\Richard\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\Richard\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Richard\AppData\LocalLow\FunWebProducts
Folder Deleted : C:\Users\Richard\AppData\LocalLow\imeshbandmltbpi
Folder Deleted : C:\Users\Richard\AppData\LocalLow\Playbryte
Folder Deleted : C:\Users\Richard\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Richard\AppData\LocalLow\Toolbar4
Folder Deleted : C:\Users\Richard\AppData\Roaming\Mozilla\Firefox\Profiles\cgoidwqn.default\Extensions\[email protected]
File Deleted : C:\Users\Richard\AppData\Roaming\Mozilla\Firefox\Profiles\cgoidwqn.default\Extensions\[email protected]
File Deleted : C:\Users\Richard\AppData\Roaming\Mozilla\Firefox\Profiles\cgoidwqn.default\searchplugins\search-here.xml
File Deleted : C:\Users\Richard\AppData\Roaming\Mozilla\Firefox\Profiles\cgoidwqn.default\user.js
***** [ Shortcuts ] *****
***** [ Registry ] *****
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\YontooIEClient.DLL
Key Deleted : HKLM\SOFTWARE\Classes\Applications\iMesh_V11_en_Setup.exe
Key Deleted : HKLM\SOFTWARE\Classes\AxSHDocVw.AxWebBrowser
Key Deleted : HKLM\SOFTWARE\Classes\ComObject.DeskbarEnabler
Key Deleted : HKLM\SOFTWARE\Classes\ComObject.DeskbarEnabler.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Deleted : HKLM\SOFTWARE\Classes\FreeCauseURLSearchHook.FCToolbarURLSearchHook
Key Deleted : HKLM\SOFTWARE\Classes\FreeCauseURLSearchHook.FCToolbarURLSearchHook.1
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.ContextMenuNotifier
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.ContextMenuNotifier.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.CustomInternetSecurityImpl
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.CustomInternetSecurityImpl.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\HPSF_Tasks_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\HPSF_Tasks_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iMesh_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iMesh_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iMesh_V11_en_Setup_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iMesh_V11_en_Setup_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajamupdater_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajamupdater_rasmancs
Key Deleted : HKCU\Software\bb62e28591030e826081bf1f4a74c0b8
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100815.FCTB000100815Pos
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100815.FCTB000100815Pos.1
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100815.IEToolbar
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100815.IEToolbar.1
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100815.JSOptionsImpl
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100815.JSOptionsImpl.1
Key Deleted : HKLM\SOFTWARE\Classes\TBSB05974.IEToolbar
Key Deleted : HKLM\SOFTWARE\Classes\TBSB05974.IEToolbar.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_windows-movie-maker-2012_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_windows-movie-maker-2012_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{CFDAFE39-20CE-451D-BD45-A37452F39CF0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{57CADC46-58FF-4105-B733-5A9F3FC9783C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6823F25B-4D75-38A1-A163-7C696B45701F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7E84186E-B5DE-4226-8A66-6E49C6B511B4}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{99066096-8989-4612-841F-621A01D54AD7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9AFB8248-617F-460D-9366-D71CDEDA3179}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9F34B17E-FF0D-4FAB-97C4-9713FEE79052}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D565B35E-B787-40FA-95E3-E3562F8FC1A0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FE9271F2-6EFD-44B0-A826-84C829536E93}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3D8478AA-7B88-48A9-8BCB-B85D594411EC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4D8ED2B3-DC62-43EC-ABA3-5B74F046B1BE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{819FFE21-35C7-4925-8CDA-4E0E2DB94302}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{95B6A271-FEB4-4160-B0FF-44394C21C8DC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BCFF5F55-6F44-11D2-86F8-00104B265ED5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E67D5BC7-7129-493E-9281-F47BDAFACE4F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{91607FA7-3C2F-4F90-93E3-D5337A6B0AC2}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD21}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD21}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{2318C2B1-4965-11D4-9B18-009027A5CD4F}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{B278D9F8-0FA9-465E-9938-0C392605D8E3}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{2318C2B1-4965-11D4-9B18-009027A5CD4F}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2A42D13C-D427-4787-821B-CF6973855778}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3D8478AA-7B88-48A9-8BCB-B85D594411EC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4D8ED2B3-DC62-43EC-ABA3-5B74F046B1BE}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{95B6A271-FEB4-4160-B0FF-44394C21C8DC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{BCFF5F55-6F44-11D2-86F8-00104B265ED5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E67D5BC7-7129-493E-9281-F47BDAFACE4F}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Value Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{2318C2B1-4965-11D4-9B18-009027A5CD4F}]
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD21}
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\AppDataLow\HavingFunOnline
Key Deleted : HKCU\Software\AppDataLow\Software\mediabarim
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\DefaultTab
Key Deleted : HKLM\Software\Playbryte
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DefaultTab Chrome
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Key Deleted : [x64] HKLM\SOFTWARE\Tarma Installer
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}
***** [ Browsers ] *****
-\\ Internet Explorer v10.0.9200.16521
-\\ Mozilla Firefox v10.0.2 (en-US)
[ File : C:\Users\Claire\AppData\Roaming\Mozilla\Firefox\Profiles\wgf7y9vj.default\prefs.js ]
[ File : C:\Users\Megan\AppData\Roaming\Mozilla\Firefox\Profiles\vga5t3gd.default\prefs.js ]
[ File : C:\Users\Richard\AppData\Roaming\Mozilla\Firefox\Profiles\cgoidwqn.default\prefs.js ]
Line Deleted : user_pref("extensions.defaulttab.config", "{\"status\": \"ok\", \"config\": {\"dns_error_handling\": \"Scenario_1,Scenario_2\", \"set_default_search\": \"Search Here|Search Here\", \"window_content\":[...]
Line Deleted : user_pref("extentions.y2layers.defaultEnableAppsLi st", "ezLooker,pagerage,buzzdock,toprelatedtopics,twittube");
Line Deleted : user_pref("extentions.y2layers.installId", "e16408ba-6c99-4a6a-b98a-a6f0aab9ff0c");
-\\ Google Chrome v
[ File : C:\Users\Megan\AppData\Local\Google\Chrome\User Data\Default\preferences ]
Deleted [Search Provider] : hxxp://en.softonic.com/s/{searchTerms}
Deleted [Search Provider] : hxxp://search.aol.com/aol/search?query={searchTerms}
Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
Deleted [Extension] : jmfkcklnlgedgbglfkkgedjfmejoahla
Deleted [Extension] : kdidombaedgpfiiedeimiebkmbilgmlc
[ File : C:\Users\Michael\AppData\Local\Google\Chrome\User Data\Default\preferences ]
Deleted [Search Provider] : hxxp://search.mywebsearch.com/mywebsearch/GGmain.jhtml?id=GRxdm196YYUS&ptb=QvcVQLNG8x5lqHK1DVKECQ&psa=&ind=2010101019&ptnrS=GRxdm196YYUS&si=&st=sb&n=77cfb51b&searchfor={searchTerms}
Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchterms}&l=dis&o=ushpd
Deleted [Search Provider] : hxxp://search.aol.com/aol/search?query={searchTerms}
Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
Deleted [Extension] : kdidombaedgpfiiedeimiebkmbilgmlc
[ File : C:\Users\Richard\AppData\Local\Google\Chrome\User Data\Default\preferences ]
Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchterms}&l=dis&o=ushpd
Deleted [Search Provider] : hxxp://search.imesh.com//web?src=crb&appid=393&systemid=1&sr=0&q={searchTerms}
Deleted [Search Provider] : hxxp://search.aol.com/aol/search?query={searchTerms}
Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
Deleted [Homepage] : hxxp://search.imesh.com/
Deleted [Extension] : kdidombaedgpfiiedeimiebkmbilgmlc
*************************
AdwCleaner[R0].txt - [16831 octets] - [26/07/2014 19:19:39]
AdwCleaner[S0].txt - [16673 octets] - [26/07/2014 19:20:51]
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [16734 octets] ##########
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Home Premium x64
Ran by Richard on Sat 07/26/2014 at 19:49:55.66
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~ Services
~~~ Registry Values
~~~ Registry Keys
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\bittorrentbar
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\freecause
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-4060262547-3588593283-1347431991-1001\Software\wajam
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{E5F5D888-2587-E012-A817-7038F5690F26}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E5C2A1FE-86DB-87B4-11F0-1AA2579E81DD}
~~~ Files
~~~ Folders
Successfully deleted: [Folder] C:\Users\Richard\AppData\LocalLow\FCTB000100815
Successfully deleted: [Folder] "C:\ProgramData\boost_interprocess"
Successfully deleted: [Folder] "C:\Users\Richard\appdata\locallow\bittorrentbar"
Successfully deleted: [Folder] "C:\Program Files (x86)\bucksbee loyalty plugin - 100815"
Successfully deleted: [Folder] "C:\Windows\syswow64\ai_recyclebin"
Successfully deleted: [Empty Folder] C:\Users\Richard\appdata\local\{0A19B063-BF57-4ACA-A393-68AB7D851E42}
Successfully deleted: [Empty Folder] C:\Users\Richard\appdata\local\{11075711-BC50-434C-99C7-7D9D3312B94B}
Successfully deleted: [Empty Folder] C:\Users\Richard\appdata\local\{1A0713B0-55B3-4C51-8367-19C0A6403AE7}
Successfully deleted: [Empty Folder] C:\Users\Richard\appdata\local\{2257F373-A567-4913-9754-11A6C5C0A3B8}
Successfully deleted: [Empty Folder] C:\Users\Richard\appdata\local\{241F8BBA-D2E9-467F-A9CC-FF8AAB681165}
Successfully deleted: [Empty Folder] C:\Users\Richard\appdata\local\{328C1A92-06D1-43F8-9E55-096573590BB1}
Successfully deleted: [Empty Folder] C:\Users\Richard\appdata\local\{49EFBB2D-570E-4F2A-855F-0ED0345D7D06}
Successfully deleted: [Empty Folder] C:\Users\Richard\appdata\local\{4D6633F8-BB60-4797-AB7A-95B5D541C28D}
Successfully deleted: [Empty Folder] C:\Users\Richard\appdata\local\{533BC9C3-FD0D-4D74-8A9D-F4289AA97851}
Successfully deleted: [Empty Folder] C:\Users\Richard\appdata\local\{61A82E7F-814F-45C2-94EF-928A1200C691}
Successfully deleted: [Empty Folder] C:\Users\Richard\appdata\local\{71DE1CFD-0CB3-4DA8-92B1-6DA59B1E1442}
Successfully deleted: [Empty Folder] C:\Users\Richard\appdata\local\{743B6C69-F7CF-4A96-8E17-BEA8F55B745A}
Successfully deleted: [Empty Folder] C:\Users\Richard\appdata\local\{88FFCF66-CD84-4EE2-B8C4-611F77450644}
Successfully deleted: [Empty Folder] C:\Users\Richard\appdata\local\{9565D8D8-7A93-45F8-93CC-71AF6737D149}
Successfully deleted: [Empty Folder] C:\Users\Richard\appdata\local\{95F02CAF-0800-4881-8B56-65898B1E1FA3}
Successfully deleted: [Empty Folder] C:\Users\Richard\appdata\local\{9A22EA71-B37D-4C7C-9F67-C06EEDC7369C}
Successfully deleted: [Empty Folder] C:\Users\Richard\appdata\local\{A1CBCA70-16C5-477F-BAC4-B381E702D541}
Successfully deleted: [Empty Folder] C:\Users\Richard\appdata\local\{AB653F3C-5EAB-4319-9146-E2BA1C4E5FE4}
Successfully deleted: [Empty Folder] C:\Users\Richard\appdata\local\{B1853FFE-55EF-488D-A64D-F2F62E1A0ECD}
Successfully deleted: [Empty Folder] C:\Users\Richard\appdata\local\{D135019E-774C-4EEE-BA43-81DE995C18F5}
Successfully deleted: [Empty Folder] C:\Users\Richard\appdata\local\{DF9A3E38-291E-47ED-903B-DFAF3E5F4F66}
Successfully deleted: [Empty Folder] C:\Users\Richard\appdata\local\{FCD4D55E-B9D1-4D29-9690-BD533A2B2657}
Successfully deleted: [Empty Folder] C:\Users\Richard\appdata\local\{FEAEC156-0DBA-4FCD-8559-803F20778427}
~~~ FireFox
Successfully deleted the following from C:\Users\Richard\AppData\Roaming\mozilla\firefox\profiles\cgoidwqn.default\prefs.js
user_pref("extensions.defaulttab.active.affiliate", 4200);
user_pref("extensions.defaulttab.active.overridech romesearch", false);
user_pref("extensions.defaulttab.active.overrideke ywordsearch", false);
user_pref("extensions.defaulttab.browserID", "057098DED6316B9A07AD2E3D2FAA513A");
user_pref("extensions.defaulttab.firstrun", false);
user_pref("extensions.defaulttab.installedVersion", "1.4.2");
user_pref("playbryte.defaultsearchprocessed", true);
user_pref("playbryte.installpixelfired", true);
user_pref("playbryte.pingdate", "Sun Dec 23 2012 11:49:15 GMT-0500 (Eastern Standard Time)");
~~~ Event Viewer Logs were cleared
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 07/26/2014 at 19:58:11.43
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
-
Malwarebytes' Anti-Rootkit
Please download Malwarebytes' Anti-Rootkit (http://www.malwarebytes.org/products/mbar/) and save it to your desktop.
- Be sure to print out and follow the instructions provided on that same page for performing a scan.
- Caution: This is a beta version so also read the disclaimer and back up (http://support.microsoft.com/kb/971759) all your data before using.
- When the scan completes, click on the Cleanup button to remove any threats found and reboot the computer if prompted to do so.
- Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
- If there are problems with Internet access, Windows Update, Windows Firewall or other system issues, run the fixdamage tool located in the folder Malwarebytes Anti-Rootkit was run from and reboot your computer.
- Two files (mbar-log-YYYY-MM-DD, system-log.txt) will be created and saved within that same folder.
- Copy and paste the contents of these two log files in your next reply.