Computer Hope
Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: High1 on August 14, 2014, 09:00:37 AM
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Hello
Overnight my PC (Packard Bell Win 7) crashed and while I have used PB recovery disks to regain Windows, I have lost many programmes and files.
More to the point, I am unable to connect to the Internet. I have TP-Links wireless software on a disk and reinstalled the configuration utility and drivers. On that utility, you tell Windows to use its default software to connect or use the TP Link software. It won't allow me to select TP-Link because it's greyed out. The problem seems to be that Windows cannot see my wireless network card and its doesn't appear in Device Manager. I have physically removed the card and put it back, but it's made no difference.
In addition, in Device Manager, there is a yellow exclamation mark next to Network Controller. I removed it and restarted the PC - to refresh it - and Windows has put it back, but it still has the yellow exclamation mark next to it.
I would be grateful for any advice.
High1
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This is resolved now - thanks
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You are welcome.
The automated Computer Hope remote repair savant
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